Foz do Iguacu Jardim Naipi Hotels

Simply amazing hotel. All renovated. Impeccable facilities. Restaurants. Piano bar. Everything perfect. Tranquility and quality at the maximum limit. Highly specialized and attentive employees who make the difference. We go to Foz a lot and, for sure, we will return to Sanma. Congratulations to everyone at the hotel.

Our experience at the Belmond can only be described as magical. The hotel itself is beautiful, every member of staff were lovely, the cocktails at Bar Tarobá were incredible, and the pool was great - our whole stay could not have gone smoother. But, what makes this hotel so special is the access to the falls. Being inside the national park before and after it is open to the public is an unmissable experience - you only have to step foot outside of the lobby to be greeted with a beautiful view. We decided to walk the trail at sunset after it had closed to the public, and we were the only people there. During the day, as you can imagine, it can be packed, so being able to experience it privately was so unique - plus, it gave us the most amazing photo opportunities! As we were walking the trail we thought to ourselves ‘this in itself is an experience we’re sure some people would pay more than the price of the hotel for!’. It was an unforgettable evening to cherish forever. The hotel concierge was excellent, arranging wonderful experiences for us - including a boat trip (which they supply towels and ponchos for). After staying here on the Brazilian side, we stayed on the Argentinian side for two nights, but, if I were to go back and repeat this trip, I would definitely only stay at the Belmond and just do a day trip to the Argentinian side with the help of the concierge. The breakfast and lunch buffets at Ipê Restaurant were delicious, but our meal at Itaipu was stand out - by far the best meal we had in Brazil. Being so full after starter and main course but could not resist a dessert - you have to have dinner here! Having visited a number of other wonderful Belmond properties, it is without a doubt that this one is a favourite and would absolutely love to return. There is no question about it, you simply must stay here when visiting the falls - you will regret it if you don’t! And finally, this Belmond is absolutely incredible. Five stars is simply not enough. It is a seven star hotel.

Upon arriving at the hotel at 11 am after a full night of travel, I was asked to stay and wait until 2 pm or until a room opened up. I then requested an upgrade, hoping a higher level room would open up sooner. As a Wyndham Diamond member, not only did they not recognize my status or any membership with them at all, they also tried to charge me for the upgrade and did not allow any early check-in. It was only after mentioning that I was Diamond and showing them on the app that Diamond members can get free upgrades that they allowed me to be upgraded and check-in early. While I'm happy with the result, I've never had any other hotel neglect to acknowledge my status, especially if it's that respective brand's top-tier status. I've also never had to remind the hotel itself of their own membership benefits policy. To me, it seems almost embarrassing that they did not know how to treat their Diamond members. Other Wyndhams I've stayed at were happy to upgrade me, oftentimes without me even requesting it. For the stay itself, the suite was nice and very large. Two queen beds with a small seating area. TV was positioned a bit oddly, but still watchable. I liked that they had a microwave, kettle, and fridge, but the fridge was stocked full of drinks that they laughably did not know or have the prices for. There was also a vent in the room that was making odd noises and allowing warm air inside. The room did have a nice view, though, and the location was not bad. Finally, breakfast was actually quite good, with decent variety and hot food options. Check-out was a breeze and very quick, thanks to me not consuming any minibar drinks.

The room is spacious, comfortable and hygienic, the breakfast has a variety of varieties, and the transportation is convenient. There are bus and taxi stops at the door of the building. To Iguazu Park, there is a large shopping mall opposite the shopping mall. There is a large supermarket in the shopping mall and a food court on the second floor.

The hotel is perfectly located, around 10 minutes from the airport and about the same again to the entrance of Iguassu falls. Rooms were spacious and comfortable with huge beds but they were looking very tired and even battered in places and are in need of modernising. The balcony had no outdoor furniture which seemed strange. The main pool was freezing cold as were the smaller pools around the houses although I think this is the norm for Brazil? They were too cold for our kids to enjoy unfortunately. Our hot tub was also cold on arrival but a quick call to reception sorted this promptly. Reception staff were excellent, they were super helpful with any queries and helped us organise our excursions and spoke perfect English. Breakfast was excellent and evening dinner in the buffet was also good but it does get very busy in there at certain times. We didn’t use the other restaurants as we were on a half board package but the menus around the pool were good for lunch. Cocktails were also great and reasonably priced. There is a brilliant entertainment programme on throughout the day with various activities, including the high ropes course which was completely free of charge! We also enjoyed the games room in the kids club. The general feel of the whole resort felt like it was missing something and needs a lot of money investing into it. We were only there for 3 nights which felt like the perfect duration for what we had planned. The resort has the potential to be something really special but at the moment it is far from a luxury resort but a good base for visiting Iguassu Falls.

Kızımım perdelerini diktirdim ve İsviçreye getirip taktık.Harika işçilik nefis bir görünüm.Sırada oğlumuzun perdeleri var.Çoğu zaman yanlış ve kalitesiz işlerle karşılaştığım için lider perdeyi bulduğuma çok sevindim.Teşekkürler Lider perde Bornova teşekkürler Mecit bey🙏

I'm a doctor and spent a weekend at the Resort with my family. During usual times, my evaluation would be excellent, however I was strongly disappointed and would not recommend this resort as good for minimum Covid-19 precautions, during breakfast (when people are more vulnerable, as they need to remove their masks). I would like to make it very clear that the employees were doing the best job possible and acting as directed, but I noticed an obvious lack of a management plan for meal time, training for employees and instructions for the guests. Breakfast took place in only one of the two restaurants available, the tables were not spaced properly (or at least not obviously signposted for guests), people sat less than 1m apart (as in a normal period), it would be a pleasant mess, if was pre-Covid era. I would expect international standards, with respect to WHO rules, but I found quality inferior to that of local contingency plan. I have no doubt that the hotel has trained staff to draw up a good plan and honestly I hope that profit does not prevail over people's health and care, specially at this challenging times.

The hotel is very comfortable and clean and the staff is friendly and serviceable. The hotel's restaurant offers free buffet breakfast and a menu at the letter for lunch and dinner.

Staff friendly Nice clean hotel Water comes out Coffee free Cups are available at the nearby gas station convenience store.

Nice hotel The front desk is fast and professional. Good English There is a swimming pool in Iguazu in February, suitable for evening swimming Breakfast is ok. There are many Japanese and Chinese tour groups The Iguazu Falls are too beautiful. It is recommended to stay in a scenic hotel if time is tight