The Victorian House

Great location and friendly staff but lots of problems with our room and amenities. Broken window in room (the window wouldn’t close, so had to leave it open all night) Beds aren’t stuck to floor properly so they move during the night and you can end up slipping down onto the floor when it moves to far away from the wall. Shower is like a coffin and built for shorter people because the shower head was so slow I kept hitting my chin of it and had to bend down to get my head under which was like doing gymnastics when your in a tiny shower cubicle, bathroom gets absolutely flooded when you use said shower also and the showers look to have not updated equipment since 1980. Breakfast was nice the one day we were able to eat it but on the descriptions it says breakfast is at 7:30 but apparently on weekends it’s at 8 and unfortunately we had a bus tour at 7:45 on the Saturday so we couldn’t make breakfast and they couldn’t refund us for the breakfast we paid for but that wasn’t being cooked on the time we thought. So if your paying for breakfast make sure you’ve looked your plans or schedule.

Stayed with them 1 night for a football game. Allowed me to drop bag & go as I was running late. Allowed me to pay on return. Room was great for the price. Was a happy stay until I noticed I didn't repack my phone charger. Went back to the hotel a couple of hours later to be told that nothing was handed in & the cleaner hadn't seen it. I had 100% charged my phone on this expensive turbo charging adapter worth more than the room fee, just that morning by the bedside cabinet. There was no chance that I imagined that. Cleaner was the only person in the room after I leftnand the adaptor was not on my person whatsoever. I created a police report for it, but I will never see it again. I spent £42 to replace it.

The victorian House is a nice place to stay. good for family lodging too and very much affordable. The staffs are friendly and always ready to attend to you when you call out to them. Its also close to walking distance to major activities.

We had a very nice stay there. The house is conveniently located and was easy to get to and to get around from. Take the full breakfast as it is VERY generous and will get you through the day of hiking the streets, many of which are steeper than you might think,

Nice character property, well situated and the reception staff were very friendly and helpful. We booked a budget room which was fine apart from the shower which had a curtain; a shower screen would be an improvement. Nice towels. We liked that tea and coffee making facilities were in the room.

Attentive staff makes a difference I appreciated the rapidity with which the staff responded to my issues. For example, on two occasions I had no hot water, but they resolved it within 5 minutes. I appreciated the peace of mind that came with having a 24-hour reception desk.