TownePlace Suites Charleston-North Charleston

Property seemed to be very nice and inviting from outside. Front desk was rude to my husband . Was ok with me. We were here from Ga. Tagged along with husband for work. Got into the room it was decent. Was looking for a place that has a stove top and frig. No other hotel in this area had what I needed. OMG!!! The longer we stayed the more roaches came out. I was surprised. So I called the front desk (wanted to call an exterminator )and the receptionist asked me why am I calling on Wednesday and not when we checked in on Monday. And then said, how can I help you because we don’t have another room to put you-in. I told her the longer I’m here the more roaches we have to kill. She said let me call my manager. I told her I am calling corporate. She acted as if she didn’t care and said ok. Will not stay here again. Hate to leave this kind of review. But the receptionist did not try to help.

I didn't like the gact that we had to change our room upon checkin..because I was goven two different set of keys and neither opened door. 2nd room , glasses in cabinet was dirty, soap dispenser was sittings on shelf in shower and glue spot where it should have been on wall, last when we sat down in room to eat breakfast next morning...a roach comes out from somewhere...carpet was dirty..walked around in white socks that ended up dirty from carpet. I don't think I'll stay here again.

The staff was so wonderful very friendly and great customer service. The room had a mini kitchen that was so fabulous and room was very clean, It was a Saturday to Sunday stay but it was great, will be back for a stay in future for sure.

Utensils and dishes we dirty. Refrigerator door needs to open opposite way. Lacking bedding for the pull out, and missing one set of towels. Could also use a sponge.

The room was clean, and comfortable.The staff was very friendly. Having a small kitchen was a real bonus. I highly recommend this hotel!

Very nice stay for my kids and I. We appreciated the delicious breakfast and manager's reception. Beds were comfortable, free laundry was a nice perk too.

We stayed here for a night just a couple days prior to this stay so check in was even easier than the 1st stay. The last time we stayed we were on the 5th floor and the unit seemed new. This time we were on the 4th floor and the unit was a bit run down. Plus we discovered through allergic reactions that they allow pets. The carpet was torn up in two places and it was not nearly as nice as the one we stayed in on the 5th floor.

Super friendly staff. They even had a complementary dinner of BBQ, slaw, and green beans. Awesome after a hard day of driving. We were on the 5th floor and the room actually looked new even though we were told the facility was over 5 years old.

Wonderful, clean place. The staff was friendly and very helpful. The room had everything a person would need. Breakfast had a lot of option hot and cold to meet everyone’s need. Highly recommended. Will surely stay there again.