Gramado Vale das Colinas Hotels

Located in Gramado, Laghetto Resort Golden is in the mountains, within a 5-minute drive of Snowland Park and Joaquina Rita Bier Lake. This aparthotel is 2.5 mi (4.1 km) from Gramado Covered Street and 2.8 mi (4.5 km) from Green Land.Dip into one of the 3 spa tubs or enjoy other recreational amenities including a sauna and a fitness center. This aparthotel also features complimentary wireless internet access, a communal living room, and lifeguards on site.Grab a bite to eat at one of the aparthotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:30 AM to 11:00 AM.Featured amenities include a 24-hour front desk, laundry facilities, and an elevator. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 345 air-conditioned rooms featuring kitchens. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include separate sitting areas and minibars, and housekeeping is provided daily.

Located in Gramado (Vale das Colinas), Pousada águia da serra is within a 5-minute drive of Black Lake Park and Mini Mundo. This inn is 1.4 mi (2.2 km) from Gramado Central Avenue and 1.4 mi (2.3 km) from Gramado Covered Street.This smoke-free inn was built in 1990.Enjoy a meal at the restaurant or snacks in the inn's coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.Make yourself at home in one of the 7 air-conditioned rooms featuring plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include electric kettles and computer monitors, and housekeeping is provided on request.

By history, and famous for the hotel leaves to desire a little in the facilities, some old rooms, and with things that don't work, after we complained we re-allocated to a newly pensioned room, they should keep the standard for all rooms. Restaurant Forneria magnificent!! All good!! Understood for Amanda!! Near the center, all near, great for a night walk, because the city security allows us, one of the rare places of the country where we can walk unoccupied by the streets. Payment parking the part (third-party company), we know at the arrival, could give more emphasis on sales platforms, however the service is worth every cent, agility and responsibility with the vehicle, all manoeuvres with education and good the first impression was the best possible! Receptionists and concierge (Albano) very requested and careful. Smsgs and sympathetic. Ulisses spent a job with our kkkk baggage but it was exceptional!! We will certainly come back (I hope to stay in the pensioned rooms rsrsrs).

A few days of rest and relaxation....well, the rooms were large anyway. My wife and I have no words to describe the garbage served for meals at usery prices. But let's start at check in because management should be thrown in the pools then ushered out without towels! Arriving exhausted, a little girl Bruna stood behind the beautiful front desk with the impressive water fall behind her. ”This is going to be impressive, I thought.” Oi...which means hi in Portuguese. Oi, I replied. ”Your name?” Were the next two syllables that came out. (No welcome, great to see you. is this your first visit with us? Just what's your name. But what came next beats any check in I've ever seen or read about. Bruna begins staring at the computer screen while at the same time smelling her wet hair through her nose. I wasn't sure what to say or do. It seemed like a personal moment so I just waited. After what seemed like 10 minutes, she said our room wasn't ready. I told her we actually paid for the night before but were not able to arrive so our room should be ready. She then asked me to see my cell phone reservation. After some time, she called over a colleague who spoke with her for some time then asked if he could take my cell phone to show the manager. ”No,” I said. Be right back, he said. After he came back, saying nothing to me, he spoke to the girl. Shortly after she asked for our documents. No explanation, still no welcome. So that's what being processed feels like. Hungry, we went to the dining room that closes at 3pm. It was 10 past three. I stood at reception for at least 20 minutes, enough time for us to have made lunch. Back to our closed dining room, Sergio was excellent. He escorted us up to the coffee bar (FYI, it opens at noon. Perhaps another name might be in order.) Order anything you want from the menu, he said. We were delighted. Once at the coffee bar a man finally took our order. A few minutes later Sergio was back to take our order. ”We've ordered already, we said.””I know, I need to take your order again, Sergio said.” OK, we thought, whatever. After what seemed like about 30 minutes, our drinks arrived WRONG. The drink order was such a mess we settled for soft drinks. Still waiting for food now some 40 minutes later, it arrived finally. WRONG. They had double ordered our ticket but what arrived first was two orders of my plate. My wife, starving by now, ate what they brought. About 5 minutes later, her order arrived. That's 2 and a half orders of food for those keeping track. Things would have been bad enough if the story ended here but it doesn't. Think of pasta that has the consistency of hard gummy bears and sauce that tastes like warm water with ketchup. Then imagine grease filled French fries and tiny pieces of terrible tasting fish like substance served with tarter sauce. My only possible guess is the people who park cars and the chef decided to switch places for the day. Ah well, there's always breakfast, right? WRONG!

All very perfect! Wonderful hotel, an excellent organization! Just all perfect.

Excellent hotel! Excellent service! Excellent location, cleaning and large rooms! There is a very good breakfast!

A estrutura do hotel é incrível, um excelente custo e benefício. O café da manhã é de um café colonial! Gostaria de agradecer ao atendentes Douglas, Lucas e principalmente a Jazi. A Jazi foi extremamente empática em sua forma de atendimento, fazendo minha família se sentir acolhida e especial! Espero podermos voltar em breve.

We arrived and were super well-served. All staff were quite charismatic and performing. The only thing that did not make the stay perfect is the bed of the room. They were two single beds together, making sleep a little uncomfortable. And all the things are perfect

International standard. Perfect meals.

The hotel was very nice but it has small details such as the tapes of the halls of the sleeved rooms and the glasses were not clean. Breakfast was very good. The game room should be cheaper. There are only one or two games that are not paid. The rest is to pay. I don't think it's right. Nobody speaks Spanish. It's difficult to communic****, I could only do it in English.