Hilton Garden Inn Memphis East Germantown
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Germantown
Hilton Garden Inn Memphis East Germantown
Health Protected
6811 TraVure Dr E, Germantown, Tennessee, 38138, United States
Show on Map
Located in Germantown, Hilton Garden Inn Memphis East Germantown, TN is in the business district, within a 15-minute drive of TPC Southwind and Shelby Farms Visitor Center. This hotel is 6.1 mi (9.8 km) from University of Memphis and 8.6 mi (13.9 km) from Mike Rose Soccer Complex.Show More
We Price Match
4.2/5Very Good·Great Location
Very clean room and had a fun stay
Benardre BarnesAll 101 Reviews
Amenities
Outdoor Swimming PoolFitness RoomPublic ParkingFreeBarRestaurantMeeting RoomLuggage StorageFree24-Hour Front DeskWi-Fi in Public AreasFree
All Amenities
Surroundings
Airport: Memphis International Airport
(20.7 km)
Airport: West Memphis Municipal Airport
(39.4 km)
Train: Memphis Central Station
(29.0 km)
Map
Rooms
Guest Reviews
Trending Questions
Policies
Services & Amenities
6
Two Queen Mobility/Hearing Accessible with Tub
2 Queen bed
Has window
Free wired Internet
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
Check Availability
6
2 Queen Beds Room
2 Queen bed
Has window
Free wired Internet
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
Check Availability
5
Room with Two Queen Beds-Hearing Accessible
2 Queen bed
Has window
Free wired Internet
Non-smoking
Air Conditioning
Private Bath
TV
Toothbrush
Check Availability
6
King Room-Hearing Accessible
1 King bed
Has window
Free wired Internet
Non-smoking
Air Conditioning
Private Bath
TV
Toothbrush
Check Availability
7
King Room
1 King bed
Has window
Free wired Internet
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
Check Availability
6
1 King Mobility/Hearing? Accessible Ri Shwr
1 King bed
Has window
Free wired Internet
Non-smoking
Air Conditioning
Private Bath
TV
Toothbrush
Check Availability
Hide Room Types
Guest Reviews(101)
4.2/5
Very Good
Verified Reviews- Cleanliness4.2
- Amenities4.2
- Location4.2
- Service4.2
Benardre Barnes
September 9, 2022
Very clean room and had a fun stay
Mykeshia
January 22, 2024
The TV stopped working in the room. When I was ready to leave the elevator stopped working. I had to carry all my luggage down stairs. Go back up the stairs and get the rest of my luggage to bring down the stairs.
Veronica
January 6, 2024
We reserved a king room and was told they didn't have any. There was no apology and she just blamed the computer. I asked if we could be moved to a king room at some point during our 3 night stay and was told no, without ever looking at the calendar. It's ironic because they have a big sign in the elevator "The Hilton Garden Inn Promise: If something isn't just the way you like it, simply let any hotel team member know, and we will make it right." Otherwise the hotel was priced well, in a safe area, with easy parking.
Kassandra
December 22, 2023
The Hilton was comfortable, safe and very friendly staff. Will definitely stay here again!
Gail
November 27, 2023
After 15 hours of driving, we were confronted with an unfriendly desk attendant and a broken AC unit.
We were holding our dinner, unable to eat, for 45 mins because the desk agent “had customers.” I have yet to understand what we were.
A kind word, apology, or simply listening would have gone a long way.
Imagine this:
You have two starving kids; it’s 9 pm; youve just finished 15 hours on the road. You walk into your room and it’s 80 degrees. You call the front desk. The front desk says to wait. You sit patiently, watching your food get cold while you sweat. After 10 mins you call back. The sour-faced woman from your check in says, “I have customers; I can’t do that now.” You wait another 10 mins, then head down 3 floors to speak directly with grim-faced attendant. She then explains again that she had customers. I tried my best to kindly explain the issue.
It has now been 30 mins. The irritated attendant decides to give us a new room with a working AC. All said and done, we entered our room (1 room to the right) 45 minutes later. We received no money back, no upgrades, and no apologies for the inconvenience of a broken AC.
We celebrated with cold dinner and a bitter taste in our mouths.
Horace
November 26, 2023
My big complaint was that the in-room Keurig coffe makers did not work... first faulty unit was replaced. Neither unit worked; did not heat the water for coffee. We had to get end of day coffee from the hotel lobby. Unpleasant. All other aspects of the hotel were fine. But hot, quality in-room coffee is important to me and my wife.
Gon
November 23, 2023
The rooms are not soundproof; you can hear the lobby music all night long. The staff didn't clean the rooms even though we requested service. The room overall wasn't very clean. Conteniental breakfast is normally included but here is was extra. The selections were all old and stale.
Zach
November 19, 2023
Booked a king room and when I checked in they told me there were not any available. Front desk staff was very rude.
Jennifer
December 24, 2023
Affordable and very well maintained; loved the safety and quiet and it was very clean.
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cribs and Extra Beds
For all room types, extra beds can be added, but cribs cannot be added.
Fees for extra beds are not included in the total price. For details, please contact the hotel.
Breakfast
Breakfast is available at the hotel. Please contact the hotel for details.
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Show More
Health Protected
Clean
- 4.2/5
Cleaning & disinfecting
- Rooms are disinfected between stays
Property Description
- Opened: 2020
- Number of Rooms: 129
Located in Germantown, Hilton Garden Inn Memphis East Germantown, TN is in the business district, within a 15-minute drive of TPC Southwind and Shelby Farms Visitor Center. This hotel is 6.1 mi (9.8 km) from University of Memphis and 8.6 mi (13.9 km) from Mike Rose Soccer Complex.
Enjoy recreational amenities such as a fitness center and a seasonal outdoor pool. Additional amenities at this Art Deco hotel include complimentary wireless internet access, gift shops/newsstands, and a television in a common area.
Grab a bite to eat at The Garden Grille & Bar, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and dry cleaning/laundry services. Planning an event in Germantown? This hotel has 6600 square feet (613 square meters) of space consisting of conference space and 5 meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 129 guestrooms featuring microwaves and flat-screen televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms have designer toiletries and hair dryers.
Enjoy recreational amenities such as a fitness center and a seasonal outdoor pool. Additional amenities at this Art Deco hotel include complimentary wireless internet access, gift shops/newsstands, and a television in a common area.
Grab a bite to eat at The Garden Grille & Bar, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and dry cleaning/laundry services. Planning an event in Germantown? This hotel has 6600 square feet (613 square meters) of space consisting of conference space and 5 meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 129 guestrooms featuring microwaves and flat-screen televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms have designer toiletries and hair dryers.
Services & Amenities
Most popular business facilities
Outdoor Swimming Pool
Fitness Room
Public ParkingFree
Bar
Restaurant
Meeting Room
Luggage StorageFree
24-Hour Front Desk
Wi-Fi in Public AreasFree
Outdoor Swimming Pool
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
Show More