Holiday Inn Express Hangzhou West Lake East
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All properties in Hangzhou

Holiday Inn Express Hangzhou West Lake East

No.2 Xihu Avenue, Shangcheng District, Hangzhou, Zhejiang, 310000, China
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hotel overview picture
Last booked 47 mins ago
China travel essentials
Delicious breakfast
Easy to reach
Superb views
Most card payments accepted
Free parking
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Amenities
Gym
Public parkingFree
24-hour front desk
Luggage storageFree
Bar
Restaurant
Taxi booking service
Conference room
All amenities
Property Description
The Holiday Inn Express Hangzhou West Lake East provides a great place for travelers to relax after a busy day. Visitors to Hangzhou will find that the Holiday Inn Express Hangzhou West Lake East is a fantastic accommodation choice.
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9.4/10
Outstanding
Strategic location , clean & comfortable , special thanks to Hong Dan for excellent customer service
All 7,008 reviews
Surroundings
Metro: Chengzhan
(140m)
Metro: Jiangcheng Road
(800m)
Airport: Hangzhou Xiaoshan International Airport
(26.8 km)
Airport: Deqing Moganshan Airport
(34.0 km)
Train: Hangzhou Railway Station
(210m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Superior Queen Room
5

Superior Queen Room

1 Queen bed
28-31m² | Floor: 12-24
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Tea bags
Movies
Room Details
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Featured Room - Lake-View (Double Bed)
4

Featured Room - Lake-View (Double Bed)

1 Queen bed
32m² | Floor: 12-24
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Tea bags
Movies
Room Details
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Family Featured Room
9

Family Featured Room

1 Sofa bed and 1 King bed
32m² | Floor: 12-25
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Tea bags
Movies
Room Details
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Superior 2-bed Room
8

Superior 2-bed Room

2 Single bed
32m² | Floor: 12-24
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Tea bags
Movies
Room Details
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Featured Room - Lake-View (2 Beds)
6

Featured Room - Lake-View (2 Beds)

2 Single bed
32m² | Floor: 12-24
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Tea bags
Movies
Room Details
Check Availability
Guestroom - City-View (2 Beds) (French Window)
7

Guestroom - City-View (2 Beds) (French Window)

2 Single bed
32m² | Floor: 12-24
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Tea bags
Movies
Room Details
Check Availability
Guestroom - City-View (Double Bed) (French Window)
6

Guestroom - City-View (Double Bed) (French Window)

1 Queen bed
32m² | Floor: 12-24
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Tea bags
Movies
Room Details
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Superior Suite
6

Superior Suite

1 Queen bed
60m² | Floor: 13
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Tea bags
Movies
Room Details
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Guest Reviews

9.4/10
Outstanding
7008 reviews
Verified Reviews
  • Cleanliness9.4
  • Amenities9.3
  • Location9.3
  • Service9.5
Average for similar properties in Hangzhou
Most Mentioned
S‍h‍a‍r‍e‍T‍i‍p‍s
July 1, 2025
The view from the breakfast restaurant on the high floor was superb. I can even see part of Westlake from afar. (See my 2nd photo.) The room was OK. They even provided LongJing tea leaves (Hangzhou specialty) and tea preparation utensil in the room (3rd photo). Tip: Make sure you eat the green tea mochi that's in the breakfast buffet. It was absolutely yummy. And, just opposite is the Railway Station and metro station, side by side.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 1, 2025
Pros: location. Right next to Hangzhou railway station. Cross the road and you get there. Please note the metro is still a distance away by foot but is connected to the rail station. Breakfast. Wide spread of breakfast but still mostly Chinese. Cons: bathroom. Always flooded after a bath as the bottom of the door is not sealed and bath water keeps flooding the place. This is a hazard imo. Service of the staff. They do the bare minimum. Even when my parcel arrived, they told me to go find it in the area behind the front desk and there are lots and lots of parcels. They don't sort like the other hotels. I guess this is "express" for ya. Laundry room. Please note it is not free and you need to bring your own detergent. About 10 yuan per 10 mins for the dryer. Washing varies according to your selection. If you don't have a local Chinese number you might not be able to use it as you have to scan a QR which leads you to a site that asks for a local china number. Also the system might have occasional issues so please inform the front desk if the machine doesn't start after paying. Fortunately the technicians were on duty that day and they fixed the issue in 15 mins. Refunded me the amount I paid as well.
~‍M‍J‍~
June 6, 2025
Good choice for a short stat. The hotel has strategic location as it is near to Hangzhou Railway Station and hospital. But a little bit far from the west lake. Need to take Didi or Cycling to go around. Amenities is good. The receptionist also helpful, especially Miss Tiki Wei, helping us during check in and out process including using the laundry as we unable to use the apps. The breakfast also good, on the top floor with a good view...But the room had strong smell of cigarettes smoke, which give me headache..but overall did enjoy my stay here.
A‍n‍n‍a‍ ‍V‍i‍c‍h‍n‍e‍v‍e‍t‍s‍k‍a‍i‍a
May 29, 2025
Very clean and convenient hotel. We had a lovely view from our room. The breakfast is average but served on the 26th floor with amazing views of Hangzhou. Beds are very comfortable and toiletries are good. The subway is steps away, which is convenient. But you are a couple of stops away from main attractions so that's a small disadvantage as the area around the hotel isn't very nice. I'd stay again though for value for money vs comfort and convenience.
P‍e‍a‍r‍l‍y‍n
May 20, 2025
Love this hotel location, as it is strategically located on the right side of the Hangzhou railway station, and only 3 min walking distance. The Cheng Zhan (城站 地铁站)metro is also directly opposite the hotel, less than 2 min walk. This hotel stay is one of the best experiences, especially because of the helpful and friendly front staff, Mr. Sam Xia. He shared his experiences of 西湖 with me and also recommended me places to have my meals. He even offered his mobile number to me when I told him I needed a local number to order from Dianping app. I also got a late check out at 4pm! All thanks to him. The deluxe king room is spacious and the bed is so comfortable. Laundry and dryer are free of charge, and breakfast spread is nice too. Only downside is the gym where the weights are few and the ventilation is quite poor. Will strongly recommend this hotel to anyone who is coming to Hangzhou for holiday!
R‍y‍a‍n‍S‍h‍a‍n‍g‍h‍a‍i
May 7, 2025
We had a great stay at this hotel — it was very clean and had everything we needed for a comfortable visit. The staff were incredibly helpful and friendly throughout. One of the biggest advantages is the location: Chengzhan metro station is right outside the hotel, making it super convenient to get around. West Lake is just two stops away, and the ancient town is only one stop — perfect for easy sightseeing!
陳‍國‍大
April 23, 2025
simple decor, reasonable price, nice location (near hefang and mrt train stt), friendly and helpfull staff. recommended
A‍n‍d‍r‍e‍a‍ ‍A‍p‍r‍i‍l‍l‍a‍n‍o‍ ‍W‍i‍j‍a‍y‍a
April 16, 2025
Stayed 1 night in twin room. Room is clean and basic. Breakfast is not really good. Location is in front of metro. Service is efficient and special mention for Tiki for helping us with the laundry and language issue with restaurant ordering.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 6, 2025
Strategic location , clean & comfortable , special thanks to Hong Dan for excellent customer service

Services & Amenities

Gym
Bar
Restaurant
Conference room
Restaurant
智空间
Style: A la carte, Buffet
Cuisine: Chinese
Open for: Breakfast, Lunch, Afternoon tea, Dinner
Ambience: Modern
Dining options: Reservations available
Business hours: [Mon - Sun] 06:30-21:00
More Amenities
Internet
Parking
Public (not only for guests) is available Off-site parking. Reservation not possible
Transportation
Business Services
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Health & Wellness
Cleaning Services
Facilities for Children
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00

Front desk hours: 24/7

Guests Accepted
Guests from all countries/regions are welcome at this property

Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.

Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.

Breakfast
TypeWestern, Chinese
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:00 Open
HeightFee
Children under 1.2m in height
Free
Children between 1.2–1.4m in height
CNY 29.00 (approx. US$4.04) per person
Children over 1.4m in height
CNY 58.00 (approx. US$8.08) per person
Adult
Buffet:CNY 58.00 (approx. US$8.08) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

  • Cash

Property Description

  • Opened: 2020
  • Number of Rooms: 170
The Holiday Inn Express Hangzhou West Lake East provides a great place for travelers to relax after a busy day. Visitors to Hangzhou will find that the Holiday Inn Express Hangzhou West Lake East is a fantastic accommodation choice.

The hotel is conveniently located just 300m from Hangzhou Railway Station and 27km from Hangzhou Xiaoshan International Airport. In addition, Chengzhan Metro Station is just a short walk away. The nearby area boasts an abundance of attractions including Phoenix Temple, Former Residence of Hu Xueyan and Southern Song Imperial Street.

After a long day of sightseeing, guests can retire to the comfort of the hotel. This Hangzhou hotel provides parking on site.

Our guests consider this hotel to have excellent service. For guests traveling with families, this hotel is consistently one of the most popular choices.

Frequently Asked Questions

What are the check-in and check-out times at Holiday Inn Express Hangzhou West Lake East?

The check-in time at Holiday Inn Express Hangzhou West Lake East is 14:00 and the check-out time is 12:00.

Does Holiday Inn Express Hangzhou West Lake East have a swimming pool?

No, Holiday Inn Express Hangzhou West Lake East doesn't have a pool.

Are pets allowed at Holiday Inn Express Hangzhou West Lake East?

No, pets are not allowed at Holiday Inn Express Hangzhou West Lake East.

Does Holiday Inn Express Hangzhou West Lake East provide breakfast?

Yes, Guests staying at Holiday Inn Express Hangzhou West Lake East can enjoy breakfast during their stay. Breakfast option(s): Western, Chinese.

How much does it cost to stay at Holiday Inn Express Hangzhou West Lake East?

Prices at Holiday Inn Express Hangzhou West Lake East are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

How to get from the closest airport to Holiday Inn Express Hangzhou West Lake East?

The closest airport is Hangzhou Xiaoshan International Airport, and it is about 42 mins from hotel by car (26.8 km).

What is the cancellation policy for Holiday Inn Express Hangzhou West Lake East?

The cancellation policy for Holiday Inn Express Hangzhou West Lake East varies depending on the type of room and booking conditions.

Does Holiday Inn Express Hangzhou West Lake East offer airport transfer services?

No, the Holiday Inn Express Hangzhou West Lake East doesn't offer airport transfer services.

About This Property

Nearest AirportHangzhou Xiaoshan International Airport
Distance to Airport27.42KM
Nearest Train StationHangzhou Railway Station
Distance to Train Station0.21KM
Nearest Subway StationChengzhan
Distance to Subway Station0.22KM
Average Price FromUSD91
Hotel Star Rating4