Hotels near VLXD LY DUNG in Hanoi

The good news - the 2bedroom apartment was excellent value - clean, spacious and well laid out. We did have to get a technician in to sort out a noisy aircon (old unit) - but this was done promptly without fuss. A huge bottle of drinking water (same size of those for water coolers) is provided - and we definately appreciated this. The apartment is also very quiet and well soundproofed. We were very happy with the apartment - excellent value accomodation wise. Customer service was OK. We interacted with three different staff and the a staff at the buffet breakfast. The three counter staff could speak good English - we had difficulty with the lady at the buffet breakfast who spoke little English. Overall service level was OK but not the best. I found that the service from the doorman the excellent - a smile and a greeting when opening the doors. Although the staff were polite, we never felt the warmth that we experienced from other Vietnamese hotels (we have stayed at a range of 4* and 5* accomodation). For example, when trying to figure out where to eat dinner, talking to the counter staff was like talking to a polite chatbot - you had to ask exactly the right question to get a helpful response. Do note that the gynm is very small - it was smaller than our apartmeent. With the 3 of us in the gym, we found it rather squeezy. It is airconditioned though and towels and water are provided. We did not use the pool. The UGLY: The hotel provides the option of a buffet breakfast at VND346500/pax (about USD 14.50 ) - which we opted for. This is served in the inhouse Japanese restaurant. You have to choose a Japanese main course from two options - and you have access to a (tiny) breakfast buffet. However, I would not recommend the breakfast - its very poor value for money and the food provided is not of a good quality standard. Not the best tastewise either. When we were told one of our main courses was not avaialble (we were there at 8am at an empty restaurant) - my wife remarked that the option of Japanese main course appeared to depend on what was leftover unsold from the previous night at the restaurant. The provided coffee was so awful that I found that the 3-in-1 premix tasted better. See the attached picture for the (tiny) range of buffet options on offer. Again , strongly recommend you avoid the breakfast buffet. The overall exterior doesn't appear to have been maintained for years. Of course this could be due to air pollution. This didn't impact our stay materially though - although it could be an eyesore for others. The hotel is well situated and West Lake is easily accessible through the hotel back gate. Its also 15min away to Lotte Metropolis via Grab cab. In summary, we enjoyed the apartment stay - but dreaded the morning breakfast. Overall - still recommended for excellent value and location though.

The apartment on the west lake is beautiful, walking around the lake at night is very chill, you can ride a bike. The apartment is fully equipped with kitchen appliances so it's convenient to enjoy dinner together and watch the lake. Too romantic for 1 day.

Peaceful oasis in the midst of chaos outside Beautifully furnished Friendly staff Great buffet breakfast choice Lovely restaurant. Great Vietnamese food and European Star of the show is the spa. Great treatments

The location of the hotel is relatively remote and has to go down a small slope, but the hotel room is very large. It is a hotel apartment type with one bedroom and one living room. It is very clean, quiet and very cost-effective.

I was amazed at the hotel. The room was beautiful and large, has a minibar, a nice tv and breakfast was served. The breakfast consisted of a normal Vietnamese breakfast including eggs, some sweets and fruits as well as, café, juices and water the hotel was very clean and the bathroom well stocked. The front desk was extraordinary. Very helpful in helping me find places to change money, including drawing me a map. I checked in for an extra night unaware my friends out of town had rented me a private car to drive me 150 kilometers north of Hanoi. I checked out thinking I had lost the money for the extra night. To my surprise they refunded me 3/4 of the price. The are is full of shops and restaurants, also within walking distance to attractions. I want to thank the front desk for their help. I will stay there upon my return south.

Stayed on two short occasions while in the area and gave it an average but I feel it's almost below that. I will start with the positives. The staff are very friendly and helpful and housekeeping was good. The breakfast in the main dining room had quite a good selection and very good service. Unfortunately the rest of the property left me underwhelmed, and especially for the very high rates (well over $250 per night CAD). Location is ok, but not in the 'Old Quarter', which means that many tour shuttles will not do pick ups from there. I could not even get a Grab car at 7 a.m. on regular weekday morning and forced to take a taxi or be late and miss my tour. There are however some good restaurants near the hotel within walking distance. The Club lounge has garnered high reviews here on TA and I am astonished as to why. This actually was one of the benefits that had convinced me to exercise my Marriott BonVoy status and splurge on this property rather than stay at one of the many more reasonably priced and far more central hotels in the area. I am not sure what people's standards are but this lounge was not premium at all. The food was frankly, atrocious. There is a large variety of condiments and toppings for things but the main and side dishes look like they were leftovers from a banquet event, sitting under warming lamps for far too long, dry or oversauced, and not appealing. No vegetables except for a couple of sad looking salad items, very little for vegetarian or non red meat eaters and very little Vietnamese selections, rather sad looking attempts at Western items. Desserts sat in a fridge looking equally sad and drink selection was minimal, with a long wait for a simple highball and the mix added in when it was asked for on the side. The staff was pleasant enough so I didn't have the heart to complain at the time. The worst part about it is that it is overrun with loud families and children, which does not correspond to an adult executive lounge atmosphere in the evening during a cocktail hour. On the two occasions I went in I did not enjoy my time there and stayed only long enough to finish a drink and I had to skip dinner entirely the first time as the food was so unappealing. The lounge is also located on a floor with club level rooms and the noise generated from carts wheeling in and out during early morning and late night set up/break downs, as well as the doors slamming from the same is also not conducive to an elite member experience. The other issue I had was with the bedding. The feather pillows become literally flat as pancakes when you press down and must be ten years old. I had to request firm pillows to be sent up. I also had to request a top sheet to place under the duvet as the duvet cover is made of a cheap polyester fake satin type material which is not breathable and causes excessive sweating. I am not sure why they are not using better quality fabric to begin with but top sheets are generally standard also. Curiously

This is such a luxurious apartment, we stayed in a very cozy, Japanese-style room. The interior is arranged sparklingly and luxuriously. The apartment is in a good location, cars can easily get around, near supermarkets and delicious restaurants. Easy way to check in, the security here is very enthusiastic to help you check in.

Excellent reception and concierge. My last day is morning flight at 7am. My taxi is delayed and he helped me to confirm friendly. It's friendly and great service hotel. Highly recommended to stay while in Hanoi.

Este hotel está muy cerca del barrio de las embajadas, mucho más tranquilo que el casco antiguo. Se ve bastante nuevo y por tanto reservamos directamente con el establecimiento a través de email (enero 2023) una suite especial del piso 9º (planta noble hasta donde llega el ascensor). Un dormitorio amplio con cama grande (bien de colchón y sábanas), armarios, perchas, ventanales a la ciudad, mesillas, a.a. y tv satélite. Al lado, una sala de estar amplia con muebles, un sofá no muy grande (en las fotos se veían 2 sofás), otro a.a. y otra tv también satélite, un espacio de cocina con frigorífico grande (agua de cortesía) y precio normales. Un buen baño, moderno, amplio, con encimera y amenities, muy buenas toallas y ducha grande con mampara, presión de agua normal y ventana exterior. Bien de limpieza (diaria) y buen wifi. Recepción y zonas comunes suficientes. (2 ascensores y piscina interior). Personal amable. Check-in a las 12 (igual que el check-out). Al principio querían darnos un ático del piso 11, pero nos negamos porque son más pequeños y el ascensor no llega a ese piso. La zona de desayunos es muy pequeña (solo 3 mesas) y tuvimos que desayunar en una de las mesas de recepción (mesas redondas muy pequeñas, pero al menos separados del resto por el tema COVID). Un bufet no muy variado (huevos/tortillas a petición) y no muy bien presentado, además de repetitivo (fruta escasa y solo pan de molde). Si algo se terminaba, había que pedirlo a la camarera, aunque no tardaba mucho en reponerlo. La calle Doi Can es algo estrecha y con tráfico intenso, llena de restaurantes y tiendas, pero el hotel se retranquea de forma que los únicos ruidos que llegan al piso 9º son los ladridos (conitnuos y muy molestos) de los perros de las cercanías. Por otro lado, en esa misma calle tiene parada el bus nº 9, que por 7.000 dongs (unos 30 céntimos de euro) te lleva directo al lago Hoan Kiem en pleno centro (y vuelve por el mismo camino) en unos 20 minutos. El hotel está a minuitos caminando del complejo del mausoleo de Ho Chi Minh, Pagoda del Pilar Único, Museo de Historia Militar, Ciudad Imperial, Palacio Presidencial y Templo de la Literatura. Transfer al aeropuerto por unos 12€. En resumen: un buen apartamento en una buena zona tranquila (mejor que en el caso antiguo), por un precio ajustado para la calidad ofertada (1.100.000 dongs por noche con desayuno, es decir, unos 43€), si bien los desayunos pueden mejorar bastante.

My family loves the room where we can cook fresh seafood purchased from near by Cho Thanh Tan or Market Thanh Tan. There is a lot of food choices nearby. Free lounge at level 22 and also indoor pool, jacuzzi, steam & sauna! They have free shuttle buses to old town and supermarket so be sure to check with reception! I feel so at home there!