Guest User
December 10, 2023
Absolutely bad review! And the real-name report, first of all, this hotel does not have an independent lobby and public area, only about eight or nine floors belong to the hotel area, the rest are messy from other residents, and their independence is very poor. Secondly, the elevator space is very small and there are abnormal noises when running; As for the service staff, compared with other Lavande hotels, there are very few people. I asked the service staff to go upstairs to add something, but half an hour later I called again and they told me that I had forgotten it; the above points are nothing. It doesn't matter if the supporting facilities are poor. It's understandable that the newly opened hotel smells like decoration. The last, most important and most suffocating point is that the air conditioner in the room is broken! ! ! After changing to another room, the air-conditioning temperature in the room was always over ten degrees. The weather in Harbin was over minus 20 degrees, which made me shiver! I woke up from the cold in the early morning, took a taxi and changed my stay to a hotel. I stay in hotels all year round and am also a long-term guest in many hotels. This situation is rare in a thousand years! Every statement I make is true and I provide an objective reference to the guests. If there is a lie, you can experience it yourself. I report it under my real name and it is not an anonymous negative review.
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