Guest User
February 26, 2023
The worst experience of staying in a hotel, the facilities can be poor, the service is poor, and there are charges everywhere! During the exam period, the price increased, more than 700! Return the international hotel, please remove the word "international" and don't embarrass the Chinese people! 1. First of all, the service is poor! Because of the exam, the hotel is next to the main road. If you want a room with a higher floor to be quieter, the waitress who has a higher floor insists on arranging a lower floor and says there is no upper floor! To put it bluntly, a boy waiter wearing glasses is very nice, he said that there is one on the 8th floor, and he will show us the room. 2. The sanitation is poor, the facilities are good, but the sanitation is not as good as that of Jiji and Home Inns. There are stains on the head of the bed, dust on the table, and dirty corners! If you don't have time, I'll take pictures! 3. Charge everywhere! Book a room for one day, only give two bottles of free water, only enough to boil a pot! I asked for it again the next morning, but the waiter said no, and charged! Finally asked for two rolls of toilet paper! Don't want to add toilet paper when it's gone! The room cleaning attendant also said that if you don't stay longer, you won't clean it! Extremely bad attitude! The front desk of the hotel told me to check out at 12:00 the next day. Because the exam was closed at noon, I asked for an extension to 1:00, but the fee was 30 yuan. 30 yuan an hour! It is no problem to extend the check-out for one or two hours for free in ordinary express hotels, but it turns out that there is a charge here! There is also a deposit of 30 yuan for the room card! Hotel Vienna! No matter which city you are in, you will never live there for the second time!
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