Verified traveler
November 13, 2023
We booked a king bed months in advance. Got there and they didn't have any rooms with king beds left, so they forced us into a room with 2 doubles. They didn't even have the nerve to tell us they were changing us up, just let us take our luggage to the room before finding out. They tried telling us this was an upgrade. I get that maybe it’s a more expensive room, but for a couple traveling without kids who want to sleep in a king bed, a room with 2 doubles is not an upgrade. The property is nice and connects to the convention center. The area the hotel is in feels a little sketchy and I was worried about my truck in the unsecured parking lot each night.