I’d give 5* to kids club facilities & staff. Great entertainments, safe conditions, lovely and friendly staff.
Restaurant options, menu and service were also great. Only downside is it was difficult to get a booking for certain restaurants.
Cons
The hotel looks a bit worn out, especially rooms, sun beds and spa area.
Bare minimum was done when cleaning rooms.
Repetitive meals in main restaurant, limited food choices especially for people with food allergies
Overall we had a pleasant stay, although it didn’t always feel as luxury 5* holiday