Jessica
March 5, 2024
We enjoyed the pool and view from the property, but the pool was dirty, no towels were available there. We chose this hotel becuase of the airport shuttle, but the shuttle doesnt start until 7 am so we had to pay $75 for another ride.
On our first stay (prior to cruise), our room smelled bad and wasnt clean. There were dirty linens still on the sofa bed. Holes in the carpet, holes in the couch. Staff was SUPER and provided another room. In that room, the AC didnt work so we were sweltering the bathroom door handle was broken, an outlet didnt work.
On our second stay (post cruise), the provided cot was broken (my 9 year old laid on it and it collapsed) the sofa bed was so uncomfortable that my 9 year old couldnt sleep on it.
The staff are the only redeeming quality of this hotel as they were great. Antoine especially.