Houghton Conquest Hotels with Airport pickup service

Nice hotel, nice and good rooms, friendly receptionist guy(Raj) but only problem is the car park unavailability

Great staff and lovely comfy room with nice extra amenities for my All Accor level. Breakfast also great. Couple of issues- ( very old) safe in room did not work. Also nail clippings on carpet! Hermis from front desk did a brilliant job of emergency hovering. Mehar also kindly gave me a late check out.

. Check in was ok but they didn’t inform me about the discount on parking if they validate your ticket on check out. Also check in and check out are not as stated on the website. UK.trip.com offered a brilliant discount but booking direct was over priced for this type of hotel Quite a spacious room but no fridge and no way to co Troy temperature. Very high beds and very, very soft pillows but beautiful linen and towels. Everything new and fresh. Really well situated for the theatre and nice walk very nearby.

Stayed here on business for a week last week. Overall, rooms are well sized and clean with only a few signs of maintenance needed. On my first night I tried the in house restaurant. It was cold, deserted and smelt distinctly of frying in old oil (an aroma more suited to a fast food outlet). Just as I sat down, one of the few other customers collared a waitress to remind her he'd ordered 50 minutes ago. I made my excuses and left. Next evening, I returned to the hotel to find my room unserviced. On challenging this with Reception, they apologised and explained that I should have been asked on check in if I wished to have my room serviced (note to any management policy setters reading this: why would I not?? Surely that's SOP for an hotel). So I asked to be added to the service list. Returned to the room after my next business day to find the room one again unserviced. I visited reception (again) to be added to the list (again) but this time insisted that the room was serviced that night while I was out for dinner. Am back in the same hotel again this week. On check in yesterday, this time I asked for the room to be serviced daily. This week's room is again very reasonably sized and comfortable, no complaints there. BUT this evening I one again returned to an unserviced room. On challenging reception (second time in two weeks) I'm told that my name had not, after all, been added to the ”to do” list. Unlike last week, however, it would appear that Housekeeping has all gone home and nothing can be done. In fairness, a fresh set of towels was offered, but a set is already in the room. Let's be fair: this is not the Dorchester or the Ritz and so my expectations are set at a level befitting a reasonably modern, mid market chain hotel. So all I was looking for was cleanliness (tick), comfortable bed and room (tick) and normal room cleaning and servicing as a default setting (no ticks at all based on two weeks' experience). This surely deserves a rethink, Jurys. I remain distinctly unimpressed. You may also want to look at the lifts, at least one of which displays an alarming range of lateral movement at speed.

Located on the Cranfield University campus, this is an excellent, well planned, cleaned facility. I was impressed by the attention to detail. Pleasant room, with everything you could want: TV, Tea & Coffee facilities; Good WiFi, Comfortable bed, Hot & powerful shower, Luggage rack, Hairdryer, Iron & ironing boad, even a box of tissues.

I was pleasantly surprised when I arrived. The decor inside is modern, stylish and tastefully decorated. My room was nice and well laid out. The colours really suited the space. It was very clean and tidy, as was everywhere else. The restaurant area was very clean with modern furnishings and a well organised place to eat & drink. The food was delicious, and the service was first class. I could have stayed there all week, but I was only there for one night. I regularly use budget hotels as part of my job and many other hotels in that price range could learn a thing or two about how to provide fantastic service at a reasonable price. Chloe, on the reception desk was lovely to chat to and very professional & polite. For me, it was a refreshing experience.

Thank you so much for our Sunrise hideaway spa weekend,it was awesome from start to finish. I would just like to say how amazing the weekend break was, we really appreciated it and needed it,to destress. Being carer's we tend to ignore our own needs and concentrate on our loved ones. My daughter-in-law and I arrived on Sunday afternoon. Firstly, I must say, the decor of the Hotel looked calming & luxurious. The bedroom was really Luxurious & Spacious, with a mini bar super king comfortable bed and a little hand written card welcoming us with some chocolate's,a lovely personal touch. The Firepit restaurant felt very calming and relaxing with a great low music in the background to add to the atmosphere. The view out the large glass windows were stunning, the lake had a water fountain lite up, which was beautiful to watch. We really enjoyed our lovely dinner & Sweet. They even have a robot that serve's you dinner. We both had a lovely night sleep in the very large comfy deluxe superking bed. There was a great selection for Breakfast, which set us up for the day. We then went into the spa. The changing rooms where Clean & Fresh. All the facilities were great and we tried them all out. Steam room, sauna,salt room,chill out ice room.There are heated water beds and egg chairs inside the Quiet Area, which are so comfortable next to a fire. The pool was just perfect with bubbled jacuzzi and taps that massaged your back when you stood under them. A new bar at the side of the pool with waitress service. Loungers all around with heaters and blankets for if it's a little chilly. The temperature of the pool was hot and steaming which was lovley as it is October and a little chilly. I booked a back massage as i felt tight in my shoulders and in some pain. Clare the masseuse,gave me a very firm massage and was very good, the pressure was just right and she gave me a lot of tips on how to strengthen my back and relax my muscles, she was brilliant. The staff at the hotel were very attentive & Helpful. I will be returning, hopfully when Father Christmas brings me another spa package.

Google review summary 3.9 Good 192 reviews 5 ★ 40% 4 ★ 35% 3 ★ 12% 2 ★ 5% 1 ★ 8% What guests are saying ”Boutique hotel, friendly management and staff, competitive prices, great food.” ”Quite an average hotel, not really tasty breakfast, loud rooms” ”The towels in the bathroom are a lovely size and nice quality.” More Reviews Search reviews Jo Leverett 2/5 just now on Google Hotel was nice, check in fast, room nice with tea, coffee and bottled water,although bathroom a bit tight, lovely garden area. We did not have dinner here so cannot comment on that although the menu looked lovely. However.....breakfast was a joke! Myself and my 2 friends all got up early to get get to breakfast which is only served until 8.30am and when we got there we found that there was no cooked breakfast, only continental. That's fine but a continental breakfast does not consist of a croissant and an egg cup of yoghurt! Oops I mustn't forget the 2 slices of cold toast🙄 at not point when we booked were we told that there was no cooked breakfast....it clearly states on their website the cooked breakfast available. When we went to speak the gentleman at reception, Baz, he was incredibly rude and unhelpful. He lied, would just walk off and ignore us or was rude and a bit confrontational. He would not give us a head office number for Verve hotels. And we were not the only people unhappy this morning! It's such a shame because the breakfast, or lack of, and his attitude, has spoiled what we thought was a lovely little hotel. I've seen the comments on here from the hotel staff when they get a negative review and I cannot believe how rude and insulting they are to people. Rather than apologise and take on board these comments they just want to be nasty so I can see why Baz was the same! Also, although the small car park is free you have to wait for other guests to come and move their car that's blocking you in as the hotel allows double rows of parking. I would like to add that all the other staff we met on our stay were lovely

Good environment, convenient parking

Surprise 30th birthday celebration We had a private room for a meal with family and friends, the food drinks and service was outstanding, the food was delivered in a timely manner very efficient delicious food and big portions the drinks service was also excellent all the staff were amazing the manager Chris, events team Kinga and Maier and all the waiting staff especially our waitress for the evening Jada went above and beyond to make it a truly great memorable evening A massive thank you to you all