Hoznayo Hotels with Pets allowed

The hotel is clean and spotless. Spa thermal pool opens long hour from 8am to 10pm which is very convenient. Buffet dinner €18 per person is reasonable and food is good. Breakfast is average, lack of hot dishes. The cafe bar offers some Thai cuisine. They are yummy but very small portions. Me and my husband ordered 3 main courses but were still hungry. We wanted to order the 4th course ”Style Thai beef wok” with an additional bowl of rice and we'd pay for the rice. However the waitress refused simply because a bowl of rice is not on the menu! I suggest the hotel to remove the Style Thai beef wok from the menu if they're not able to provide a bowl of rice to go with it. This is authentic Thai style of eating! Very disappointed ! The cafe service need to improve, too rigid, not customer oriented.

The appartment has a stunning view of the fields. It's very quiet and clean. The large king size bed is super comfortable. ensuite jacuzzi is wonderful. However it's completely isolated from the main hotel so we need to go outdoor for breakfast, restaurant and check out. It's a bit of huzzle because it rained heavily when we checked out. It's hard to manage all luggage, bin bag and umbrella at the same time. Although the appartment room rate is much higher than Hotel Spa Villa, we had less service and amenities. For example, housekeeping was not included so we need to throw our bin bag to the collection point outdoor by ourselves. Hence the Thermal pools are much smaller than Spa villa and was more crowed than a public pool especially during weekend when there were many families and kids. All kids liked to use the adult pools rather than their kid's pool! Not value for money. We requested pack breakfast at 7am on the check out day because we had early flight. One of the staff refused and said they had to follow the restaurant time table which are 8-11am. We asked another lady, Rachel, the next day and she was very kind and helpful, she communicated with the cafe and arranged pack breakfast with egg, coffee, water and fruits for us at 7am. Rachel is wonderful and the hotel need more staff like her who offered the best customer service.

With a stay at Palacio de los Acevedo in Entrambasaguas, you'll be within a 15-minute drive of Cabarceno Natural Park and Bay of Biscay. This hotel is 12.1 mi (19.5 km) from Santander Ferry Terminal and 14.2 mi (22.9 km) from El Sardinero Beach.Take in the views from a garden and make use of amenities such as complimentary wireless internet access and wedding services.A complimentary continental breakfast is served daily from 8:00 AM to 10:30 AM.Make yourself at home in one of the 15 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers, hair dryers, and slippers. Conveniences include safes and desks, and housekeeping is provided daily.