Explore honest ratings and real traveler reviews to help you find the perfect stay
Posted on Oct 17, 2025
Guest User
Hotel service is very thoughtful, warm, dinner is very rich, breakfast is very rich, there is a shuttle bus, the room is very large and comfortable, the terrace view is open, and there is welcome drink in the lobby.
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Price per night from:PLN 314
Posted on Oct 9, 2025
Miaomiaoisabel
Traveling solo, I splurged on a Japanese-style room that could probably fit four people. It's an older ryokan, but that didn't really detract from the experience. The only thing was that during the off-season, the in-house restaurant for dinner was closed, so I had to buy food from a convenience store and bring it back.
Regarding the service, the shuttle driver was incredibly diligent and responsible, even waiting for me at the station for 2-3 minutes – I'm very grateful for that 🙏. In contrast, the two front desk staff (they were clearly not Japanese, probably Indian or Southeast Asian) were the most unprofessional hotel employees I've ever encountered: in the morning, when I greeted them, there was no reply; later, when I walked in from outside the hotel, they were loudly chatting and laughing. I've been to Japan so many times and stayed at so many hotels, but I've never experienced anything like this before.
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Price per night from:PLN 275
Posted on Apr 9, 2026
Guest User
Overall, my stay at the hotel was very comfortable and relaxing. It was a pleasant experience.
Transportation: I took the train from Komatsu Station to Kaga Onsen Station. I had arranged a shuttle service with the hotel via email in advance. You just need to wait at the shuttle bus stop. There are many different shuttle buses for various onsen hotels.
The ride to the hotel takes about 20 minutes.
Hotel Environment and Room: The hotel's decor feels very nice, full of Japanese style. There's a foot bath in the lobby on the first floor that you can enjoy anytime. Also, the lobby offers free coffee, tea, and snacks (pudding in the evening) at different times. Before having coffee, you can choose a coffee cup you like.
The room had a tatami mat and offered views of the clear mountain stream nearby. The weather wasn't good during my stay, so I just stayed in the room and didn't explore the surroundings.
Food: Dinner was very abundant and filling, with very fresh seafood. Breakfast mainly consisted of porridge or rice with some small side dishes.
Onsen: The baths switch genders in the early morning. One side has an indoor + outdoor bath, and the other has an indoor + semi-outdoor bath. Both are worth experiencing and are very therapeutic! Afterward, there are free small ice pops in four flavors. Additionally, hotel guests can book a private bath once for free, with three options, but they are a bit small.
Oh, and the hotel offers so many yukata choices! It's fantastic, wearing them for photos was incredibly satisfying!
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Price per night from:PLN 353
Posted on May 15, 2025
Guest User
Beautiful hotel on a beautiful river. Large georgeous room.
For Japanese standards the service was just ok. Much nicer greeting upon arrival. Was left to drag my suitcases out the door with a wonderful old lady trying to help me. Of course I could not allow her to lift the heavy bags. All the other people were not available to help or see me out. Extremely rude by Japanese standards. Coffee at breakfast I was told to get at the coffee machine. Substandard for the class of hotel.
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Price per night from:PLN 549
Posted on Jun 22, 2025|Japanese-Style With Bath, River View
HuangtianyiI was participating in the Kagaspa UTM race in Japan and booked this hotel. It's a ten-minute walk from the starting point and another ten minutes from Yamanakaza Street. It's a quiet escape from the bustle. The room faces a stream and mountains, with the green hills surrounding the stream and casting shadows, a truly beautiful sight. The hotel was also very clean. Dinner was a semi-buffet and quite standard. I withdrew from the 100km race this time, but I'm sure I'll finish it next year.
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Price per night from:PLN 314
Posted on Jan 21, 2024|[Non-smoking] Standard Japanese-style Room, No Indoor Bath
Guest User
Very nice Japanese hot spring hotel. The surrounding scenery is also quite good. The outdoor scenery of the hotel's public hot spring pool is so beautiful. The hotel provides transportation to and from the station which is very convenient, but remember to make a reservation in advance.
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Price per night from:PLN 262
Posted on Jan 29, 2024
Guest User
I booked four sets of rooms for one night. I didn’t expect the four sets of rooms that had been paid on the program. After arriving at the hotel, the hotel asked me to pay the full amount of the four suites, but the hotel waiter’s English level was very poor. I disturbed for an hour in speechlessness. Later, I learned that the payment on the program was originally a deposit. God! For such a simple matter, the hotel waiter clearly told me that the payment you paid on the program was all a deposit. Why do you say that we didn't pay? I was late to the hotel this day, so I was delayed for another hour, and we had no time to enjoy the hotel facilities. I hope that the platform and the hotel will communicate better in the future to avoid this situation. This time it really brought me inconvenience. Except for this hotel, the whole is very good.
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Price per night from:PLN 271
Posted on Jan 19, 2024
KING & QUEEN
The hotel is relatively remote and more suitable for self-driving tourists. My friends and I are not self-driving this time. It is easy to find by taking a bus for about half an hour at Kaga Hot Spring Station. The hotel also has a special car to take us from the hotel to Kaga Hot Spring Station.
The hotel is very large, the room is very large, Japanese style, very good experience, the hot springs have open-air and indoor, the open-air hot springs are very good, completely bathed in the mountains and forests, a great experience!
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Price per night from:PLN 276
Posted on Jun 2, 2024
Shuping
This is a century-old luxury hot spring hotel. The service was great and the rooms were beautiful. The meals are average, but it’s worth it to experience such a good hot spring hotel ~ It’s also very close to the attractions, and there is a shuttle bus to Kaga Onsen Station. It’s a perfect day.
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Price per night from:PLN 376
Posted on Apr 14, 2025
Guest User
During our 2 night-stay, the breakfasts N dinners were awesome, mouth watering & flavorful! Best meals on our 12-day trip in Japan.
The shuttle bus service was a great help. Every service personnel we interacted with during our stay were warm N hospitable! Their smiles and greetings made us felt welcome.
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Price per night from:PLN 220