Majestic Elegance Costa Mujeres - All Inclusive

(TL:DR) Oh my goodness! I believe Majestic Elegance Costa Mujeres has potentially spoiled us for any other all-inclusive resort for some time! What an incredible experience! It is truly an all-inclusive experience, except for their off-site excursion company (GoMajestic), and their jet ski rental opportunity (Book those at the kiosk off the main walkway towards the family pool/sky lounge area!) We didn’t have much use for the butler service (1-2 times during our stay); however, Arturo was a sweetheart and very helpful! As far as tipping goes, we were recommended by others who traveled to similar resorts (Seeing as this was our first time!), to tip $1 for each drink at the bars, and $1-3 each at meals. We also did $5/day for housekeeping, because they did have to change our linens a few times during our 5-day stay. She was such a sweetheart and so efficient, so we were glad to do so. Not sure if they have teams or not, but we realized we had the same housekeeper every time, which was really neat! I’m not particularly sure if the way we approached tipping was appropriate/enough, but they were incredibly appreciative and respectful if it wasn’t (!) Highly recommend the swim-up suite with the outdoor jacuzzi! We were in room 3010 and it was absolutely wonderful - The jacuzzi was great for when the pools weren’t super warm, but you still wanted to be in water! The bubbles were very loud, but that was the only draw back! The layout of the resort itself was almost perfectly designed! The adult side is distinctly separated from the family side; the restaurants and shops weren’t far away or in the way; plenty of space to walk around and enjoy your privacy, yet still many community spaces for meeting people and making friends if you choose to! The beach was incredibly well kept. The beach was cleaned at least twice a day, with security guards walking around every so often to make sure the resort’s privacy and lack of vendors is maintained. We felt perfectly safe to walk the beach and stand in the water every night. The security guards would smile and wave to let us know we were okay, and they were also respectful of our privacy as we stargazed and chatted, soaking it all in :) The food was delicious! They accommodated everyone’s dietary needs very well, and we had so many foods to try! The buffet is great for lunch and dinner, but be sure to put reservations in for the dinner restaurant options when needed, because you don’t want to miss out! The restaurants are all included, except the steakhouse, which we plan on trying out on our next visit! Otherwise, Mar House is fantastic! We were fortunate enough to enjoy the lobster dinner there - It was some of the best lobster I’ve had in a while, and I grew up in New England! Every time we ate, the meats/seafood were incredibly tender and flavorful! I could go on and on, but suffice it to say, we absolutely plan on visiting again, and bringing friends! The resort caters to a wide range of individuals, and we can’t wait to introduce it to our friends and family! The only thing I’d say we wished was that there was one late night community space for the young adults to hangout at after Legends sports bar/club closed, because sometimes they closed an hour early, and then there was nothing to really *do* between 1 or 2am till breakfast, and not everyone wanted to invite brand new friends to their rooms 😅 We did make some great friends while we were there though, and actually have plans to visit them in their home cities this year! I hope more international visitors will be there next time though, as it seemed to be primarily Americans at the resort when we were there (!) 10/10 experience overall, and we will absolutely be visiting again soon!

Amazing property! Clean! Very upkept! Easy to find chairs! Not overly crowded! Very friendly staff! Good restaurant choices! Night entertainment was very good! Great 4 night stay! Highly recommend!!

We loved the swim-up option. But make sure and specify location of room. Because through ******* I booked swim-up room and by the pictures it makes it seem like all the rooms have a swim up to the large pool. We were assigned a room that backed up to trees which is not what the pictures displayed. So they moved our room to the actual swim up pool, which we loved.

3rd time staying at this resort. It is starting to show a little age in a few areas. Couch in our suite was filthy! Food is soo soo. Still not bad for the money but I’m probably not going back again

Overall it was fine. The people were nice, the property is well kept. The food is fine, nothing exceptional but not horrible. The swim up room was a nice feature. I wouldn’t bother with the club upgrade. The “clubs” aren’t nice or useful. We asked to be switched to a different room several times and they would not accommodate. We had really loud neighbors and could hear ever word of the evening entertainment that blasts really loud until 10:15pm. I might as well have been at the entertainment that’s how loud it was in our room. Overall it was fine, but I wouldn’t go back for what we paid for it.

The overall appearance of this property is elegant and uncrowded. The pools were beautiful. Not a single staff member had a bad attitude. Erick was exceptional at Don Juame. The lobster at Mar melted in our mouths like mashed potatoes. The beach was beautiful and safe. The spa was an enjoyable experience. On the downside, the buffets were the only option for breakfast and lunch unless you opted for the Club 18 upgrade. Although there was variety, the selections changed minimally and was heavy in mild Mexican cuisine. Be cautious of the Go Majestic transportation/excursions as the attempted to increase the price of my predetermined rides to/from airport, weren’t at the airport when ordered ( did arrange for another van to take us the the hotel) and gave limited information on our catamaran cruise. My overall impression of GoMajestic was disappointing as not as trustworthy as you would expect being associated with a 5 star resort. The gym was fairly well appointed. The activities dept worked tirelessly to round out the evenings so we didn’t have to leave the resort with group dance lessons and tribute shows. The nightlife is on the mild side.

Enjoyed my birthday stay with my partner, will definitely return in near future! Staff was nice and friendly, welcoming. Nighttime entertainment and daytime as well were great with daytime being more interactive with guests, especially poolside. Not many kids around but they also had nanny services to stay with the kids and entertain them as well. Overall fun and safe environment, food was good, drinks were great!

Staff was amazing! Everyone went out of their way to provide out of this world service. Room was gorgeous, beach was beautiful and so well maintained.