Amara Cay Resort Reviews

Stayed here many times (7) in recent years but as often happens under new ownership, standards and value go down. Not the place it was. The check in staff are totally disinterested in customer service, sheets/ bedding had tears and holes in them. We needed a room with a convertible sofa bed and were told we had to make up the bed ourselves as housekeeping wouldn’t do it! Strange but true, so after waiting over two hours for staff to bring sheets and pillows we made up the bed and went out to dinner. Standards are certainly going down in this establishment and in fact the only thing going up is the ‘resort’ fee currently standing at $40 per night. Absolutely ridiculous charge for what is on offer. Certainly not worth the room rates so avoid! In case the hotel quibble about my comment regarding the bedding I will attach a couple of photos.

Ameracay is a very nice resort. It's not too far and easily accessible. It gas a nice tiki brand beach as well as a very nice courtyard with game areas and firepits. The resort is in an area that has iguanas. These are harmless if left alone. Make sure yiu balcony door is shut so a curious iguana does not visit. You also should ve aware that in case of a cold snap, iguanas fall from trees. As long as they don't hit you in the head again they are harmless. Visited the outside bar fi a sandwich. Everything in the Keys cost more so prices are moderate. We shared a sandwich with no issues. The lobby area is very nice with suspended swinging chairs. Decorations are "islandish" which is appropriate. There is a selfie wall which has keys mounted. There is also a wall mounted magnetic Scrapple game. There are nice restaurants within walking distance. Both Midway and Lazy Boys were busy. If you go out for dinner, expect moderate wait. Staff was exceptionally nice and helpful. The resort has a very snLl gift shop. Not much for men unless you need a bathing suit. The only problem was the entire area was having water issues. There was no hot water in the room. I would stay again. It's about half the cost of staying in Key West. There are places very close by if you want to plY in, on, or under the water. It may be possible to book a ride out to Alligator Reef Lighthouse via a service near by. Lots of places to hop on a fishing boat. The water off Islamadora is a nationally protected coral reef. Make sure you know what you can and can't do on the reef. The resort does not allow drone flying on property. You might be able to fly from a nearby bridge. I will probably visit again.

I give Amara Cay a mixed review. The location, grounds, 'beach', ambience was great. It was nice to have fire pits and comfortable outdoor seating options in the eve. Having water activity options on site was a bonus. The service was barely just ok. The room was ok. The food and drink prices were ridiculously expensive for the quality.

Room was not ready at 6:30. Recent work had been done but room not prepared. The staff hopped on it and an hour later it was fine. They were very accommodating and gave us a room credit for the delay. Otherwise Amara Cay is very above average place with a very nice pool deck overlooking a sandy area along the ocean front.

The resort offered a gorgeous view and amenities. However, our original room smelled damp and of mold. We ended up changing rooms in the middle of the night to a much better room. Two nights only booked there and that was plenty.

We spent a 2 night quick getaway here & I can’t say enough. Amara Cay was comfy, clean, & relaxing. The shuttle service allowed us to relax and enjoy our nights out. We even squeezed in a bit of kayaking & SUP. We will def be back.

Beautiful property ..Staff friendly and accommodating.. Very clean through out resort and our Standard queen suite was lovely.. Would definitely staff here again !

I was at the property for 3 nights mid-February and it was amazing. The heated pool was great. The dock fisherman was great. The staff was helpful. I thought the restaurant was overpriced but many other options to choose from. Overall a great place and will be back.

Nice rooms, lobby, pool and beachfront are clean, stylish and spacious. Staff is helpful. Cons-pricey food and drinks as befits higher end resorts. Nonetheless, I would come back.

Overall the experience was good, Staff was very friendly, and the facility was nice overall but not over the top. The water pressure is terrible would be one issues for me, and the bathrooms are a bit tight and not well lit. None of this was a deal breaker and was fine just general things I thought could be better. I also felt like the facility is very understaffed in terms of the customer service. Particularly the Bar agian not a deal breaker but took up to 10-15 mins to wait at the bar to get a drink and you can tell those guys are doing there best and needed some help.

Resort was nice and quiet. Live music, two fire pits with dining area made the outdoor experience that much nicer. Great swimming pool and tiki bar with ocean views. It was also great that they provided bus shuttle service, I never used my car. They took us to and from the resort and different attractions within the Isla Morada area. This was great as parking is limited on the property. Dinner and breakfast were pricey, but the food was delicious and worth it. For two people, dinner=$222 tip included breakfast= $70 and dine-in room dinner was $90. There are plenty of restaurants in the area. Would recommend.

Truly an amazing staycation for my boyfriend and I overall! Our ocean view suite was a dream and to be able to walk directly onto the beach from our room was phenomenal. Bar drinks were also tasty and loved the happy hour specials. Dinner at Reelcatch was top notch and I highly suggest trying the wagyu steak frites. The other great thing was the resort never felt too busy, making the experience more intimate and luxurious. My only reason for docking one star is because the property must be more clear about pet rules. We were aware this was a pet-friendly property and it was why we chose it but nowhere was it stated that pets couldn’t eat indoors at the restaurant, only that they couldn’t be at the beach or pool. Our last meal before leaving we were seated by a hostess with our dogs indoors and serviced by two different waiters without issue. Then about 20 minutes later and after placing our order, a manager came out to tell us our dogs couldn’t be with us inside, but that she would “allow it” and my puppy had to be on the ground at all times. There were plenty of opportunities for the staff to tell us at the beginning what the rules were but they chose not to until we had ordered. Then the manager proceeded to come out every few minutes (sometimes coming to our table to talk to us even though we had a waiter) to keep tabs on us. It felt uncomfortable and spent $80 to eat my meal bent over the table with one hand on my pet so they wouldn’t roam on the ground.

My stay was great! The entire staff was a pleasure. Very clean rooms and friendly staff. Bar inside had great cocktails

Beautiful grounds with super friendly staff! Beds were comfortable and rooms & bathroom were very clean. We will definitely be back!