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Hallmark Regency Hotel - Johor Bahru
4/569 Reviews

Hallmark Regency Hotel - Johor Bahru

City Center of Johor Bahru Johor Bahru|0.32km from Dr. Soho KSL
The check -in was regular and un eventful, but not very informed as to what we were getting for a room. We made our booking on booking.com however th room 208 that we walked into after check- in was nothing like the visual we saw online when we booked the room. The image online was a bright carpeted room with a large window, a queen sized bed with white clean linen. Room 208 was dark, had no windows, the phone did not work and there was a big patch of mold on the bathroom ceiling. We had to go back down to the front desk as the phone was not working so could not call down. Once at the front desk, I explained that the room we booked had a window, and we need to have a window. There was no apology for trying to put us in a room with no windows. The front desk lady explained that the only other room still available with a window has 2 beds not the one bed we booked. We did not have a choice, so we accepted the room with 2 beds. It was pass check in time, so there was not much rooms to offer. We were happy that we were able to get a new room available. Room 103, was better there was a window, but no carpet, room was one of 2 connection rooms, bathroom was clear of mold on the ceiling and good that the phone works and there was a bidet in the toilet and a rain shower too. We watched some CNA news in the afternoon but once we returned to the room at 10pm, there was no sound on the cna channel. We called down and were told it's the channel issue, I explained that there must be another channel in English not just CNA. We were told engineering has gone back for the day and will be back in the morning. I insisted and the lady informed that someone will come after 11pm to help, I said okay. The gentleman that came after 11pm, was helpful, he tuned channel 5, so that we could watch it and explained that cna is not working as its the channel issue. This was the best service provided to us on this visit.
Crystal Crown Hotel JB
3.9/51050 Reviews

Crystal Crown Hotel JB

City Center of Johor Bahru Johor Bahru|0.47km from Dr. Soho KSL
Dear Crystal Crown Management Team, First of all, I would like to thank you for the hospitality during this period. To begin with, I have a brother who is currently serving quarantine at Hotel Ramada, so I know exactly what are the two hotels offering and its differences. Nevertheless, my stay with Crystal Crown has been a decent one which I am grateful for. I will also be honest with you that there are quite number of areas which need to be improved, not only for the wellbeing of the next batch of guests, but also for the benefit of your staff members. Hence, I would like to provide some constructive suggestions. 1) Communications a) Clarity on the rules of food / items delivery. The RELA briefed us on the arrival day, but it was unclear as we were seated outdoor. A suggestion is to include pictures in your document. See the attached photo for illustration. Besides pasting the rules at the entrance, you could also print it out in black and white for every room, together with the welcome letter. I believe that once the rules are spelled out clearly, the guests will manage their expectations accordingly. b) Distribute the 14 days necessities (e.g. mineral waters, trash bag, toiletries) at one shot. This is also a good practice of Hotel Ramada. Not only the guests can ration the items based on their needs, it also saves your hotel staff the trouble of attending to the needs of the guests at all time. c) Discontinue the whatsapp group. I understand the intention of setting up the group is for emergency purpose. But we all clearly know that this is not the case. Unfortunately, the chat group becomes a platform of all sorts of stuff: from requesting the daily necessities, clarifying the same delivery rules, asking the staff to pick up and send food / items, to spamming the group of 198 people with complaints and feud, or even turning the group into personal chat room. I believe once point a) & b) are sorted out, there is less need to use the whatsapp group as the main channel of communication. We can always use the phone in our room to call the front desk for additional requests or attend to emergency matters. Respecting the guests’ privacy is very much appreciated. 2) Dietary Preferences a) Make the effort to collect guests’ dietary needs and be committed to attend to it. This is a basic etiquette and fundamentals of the hospitality industries. Peanut and seafood allergies can be severe and deadly. The health of people with medical conditions (e.g. diabetes) could be affected. Not to mention the vulnerable such as the elderly, young children and pregnant women. We are human after all, hence the importance of mutual respect – treat the guests the way you want to be treated. b) Look after the well-being of the vegetarians. I would like to speak up for the vegetarians, especially those who practise strict vegetarianism. They cannot to take onions, garlic, chives, green onions and leeks, as it cause anger and desi

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Explore Guest Reviews of Hotels in Johor Bahru

Searching for hotels near Dr. Soho KSL? Compare room rates and reviews to find your ideal stay.
Crystal Crown Hotel JB
3.9/51050 Reviews
City Center of Johor Bahru
Dear Crystal Crown Management Team, First of all, I would like to thank you for the hospitality during this period. To begin with, I have a brother who is currently serving quarantine at Hotel Ramada, so I know exactly what are the two hotels offering and its differences. Nevertheless, my stay with Crystal Crown has been a decent one which I am grateful for. I will also be honest with you that there are quite number of areas which need to be improved, not only for the wellbeing of the next batch of guests, but also for the benefit of your staff members. Hence, I would like to provide some constructive suggestions. 1) Communications a) Clarity on the rules of food / items delivery. The RELA briefed us on the arrival day, but it was unclear as we were seated outdoor. A suggestion is to include pictures in your document. See the attached photo for illustration. Besides pasting the rules at the entrance, you could also print it out in black and white for every room, together with the welcome letter. I believe that once the rules are spelled out clearly, the guests will manage their expectations accordingly. b) Distribute the 14 days necessities (e.g. mineral waters, trash bag, toiletries) at one shot. This is also a good practice of Hotel Ramada. Not only the guests can ration the items based on their needs, it also saves your hotel staff the trouble of attending to the needs of the guests at all time. c) Discontinue the whatsapp group. I understand the intention of setting up the group is for emergency purpose. But we all clearly know that this is not the case. Unfortunately, the chat group becomes a platform of all sorts of stuff: from requesting the daily necessities, clarifying the same delivery rules, asking the staff to pick up and send food / items, to spamming the group of 198 people with complaints and feud, or even turning the group into personal chat room. I believe once point a) & b) are sorted out, there is less need to use the whatsapp group as the main channel of communication. We can always use the phone in our room to call the front desk for additional requests or attend to emergency matters. Respecting the guests’ privacy is very much appreciated. 2) Dietary Preferences a) Make the effort to collect guests’ dietary needs and be committed to attend to it. This is a basic etiquette and fundamentals of the hospitality industries. Peanut and seafood allergies can be severe and deadly. The health of people with medical conditions (e.g. diabetes) could be affected. Not to mention the vulnerable such as the elderly, young children and pregnant women. We are human after all, hence the importance of mutual respect – treat the guests the way you want to be treated. b) Look after the well-being of the vegetarians. I would like to speak up for the vegetarians, especially those who practise strict vegetarianism. They cannot to take onions, garlic, chives, green onions and leeks, as it cause anger and desi
Holiday Villa Johor Bahru City Centre
4.3/51236 Reviews
City Center of Johor Bahru
Great location, right beside KSL. But the mall was closed due to CNY. The rooms were dated but very clean All the staff from check-in counter to house keeping and restaurant were very friendly and professional. Breakfast situation was pretty chaotic the restaurant was very full until the staff had to open banquet tables for guests waiting in the queue. Food was mediocre but it was replenished very quickly. Overall, a pretty good hotel if the rates are reasonably priced.
KSL D’Esplanade Apartment by SC Homestay
4.6/547 Reviews
City Center of Johor Bahru
Stayed here for the second time in a different apartment. Both stays were enjoyable. The hotel is conveniently located next to KSL, just a 3-minute walk away. Extending for an extra night was easy and the response was prompt. Overall, a satisfying experience..
JB City Shopping Mall Apartment
4/548 Reviews
City Center of Johor Bahru
It was difficult to contact the person in charge. I made many calls but no one answered. I had to contact him through the apps before he would send me a message. It rained heavily on the day I checked in. I wanted to ask if I could get my keys and go to the apartment early to take shelter from the rain, but I kept calling and no one answered the phone. As a result, because of this incident my girlfriend got into a fight with me about it.I will not rent this apartment again
KSL Hotel & Resort
4/55488 Reviews
City Center of Johor Bahru
I've booked 2 rooms via trip.com. I've took pictures of the half eaten food and food debris strewn around the table. There was rat in the room - 2706. I've bought 2 'siew pow' for the my next morning pre-breakfast snack and left it on the table next to the TV but was eaten by rat(s). I've shown the pictures to your reception staff but was told that they will send the cleaner ro clean up the mess, a solution which did not address the issue. It's not the cleaning up we are concerned about but the frustration and minor loss we suffered. Also, seems like the room they let out was renovated halfway through with the wall not painted and floor laminates not properly sealed.
G3 House
3.3/53 Reviews
City Center of Johor Bahru
Room painting all came out Bed got ans Room no drinking water No coffee tea provided No toothbrush Floor is wet Good thing is near ksl mall 5mins walk Staff are polite No suitable for single lady At night Walk way to this house is dark

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Johor Bahru Travel Guide

If you want to stay at the best hotel in Johor Bahru, Trip.com is here to help! Book hotels in Johor Bahru via the Trip.com website or app, it's easy and hassle-free. For trips in Johor Bahru, you can choose hotels around the city center or accommodations near popular attractions. In Johor Bahru, both areas with attractions and the city center are good places to stay.

Sultan Ismail International Airport is the primary airport in Johor Bahru.

When visiting Johor Bahru, you can choose from over 82 hotels with great reviews. When looking for hotels in Johor Bahru, there are likely good options at a nightly budget of just 41 USD. There are 5 five-star hotels in Johor Bahru at an average price of 75 USD per night. There are 7 four-star hotels in Johor Bahru at an average price of 42 USD per night. There are 13 three-star hotels in Johor Bahru at an average price of 33 USD per night. There are 14 two-star hotels in Johor Bahru at an average price of 15 USD per night. Hotels in Johor Bahru offer great value for your money, so a high accommodation budget isn't necessary. Perth Hotel Johor Bahru is one of the most popular hotels in Johor Bahru. If you're still unsure, Trip.com recommends Country Garden Forest City Phoenix Hotel Johor Bahru.

If you stay at a hotel in downtown Johor Bahru, nearby attractions like CACHÉ Lounge & Rooftop Bar, Horizon Hills Golf and Country Club, Zoo Johor can be your first stop. You can choose attractions in Johor Bahru that are perfect for a weekend getaway, such as The Southernmost Tip Of Asia Mainland, UK Farm. The most popular attractions for tourists in Johor Bahru are Tambak Johor, Dr. Soho KSL, Legoland. Commercial areas like Aeon Tebrau City Shopping Centre, Royal Selangor are ideal places to buy souvenirs.

Average Temperature

• January to March: 29.4°C during the day, 24.53°C at night

• April to June: 30.09°C during the day, 25.34°C at night

• July to September: 29.38°C during the day, 24.72°C at night

• October to December: 29.07°C during the day, 24.73°C at night

Average seasonal Rainfall

• Spring: 168.6 cm

• Summer: 198.73 cm

• Autumn: 184.57 cm

• Winter: 233.27 cm

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