Murataya Reviews

回來有一段時間了，想起寫評價。住了兩個晚上，旅館靠近一個市場。這個家庭式旅館，服務態度一般，説不上熱情。房間裏每天放一小瓶熱水，不夠就要下樓去取，樓梯比較窄。房間內沒有洗手間，夜裡不太方便。不過小澡池不錯。而且房價比市區的星級酒店還要貴，也就是體驗一次，下次不會再選了。 另外要説的是，服務枱十點鐘就打電話來催退房，我覺得是很不禮貌的。 總之，這家日式旅館並沒有給我留下温馨的感覺。

A real ryokan experience, nice tatami room, shared Japanese hot bath which was really relaxing after a long day of walking. It will give you a taste of traditional Japan. The owner, Yuichi, is also really nice. Keep an eye out for the phone system at the reception which is more then 70 years old.

Such kind and friendly staff!! The property itself is beyond charming! Kanazawa is a beautiful city and my favorite place on my trip. I will certainly be back and will return to this ryokan. My only regret is not staying for more time!!!

Fabulous introduction to living in a Japanese way. 4 of us shared a room - which might be a challenge but there are smaller rooms. The baths are simply wonderfully hot. Have the Japanese breakfast rather than the European. It is spectacularly clean. Our room opened onto a small but beautiful Japanese garden.

the tradition room is neat and tidy with marvellous hot spring. the owners’ helping hands are always ready when you come up to them. one of my best hotel experiences in japan

The ryokan was very clean and comfortable. My room was in good condition, and the bathroom fixtures were up-to-date. The ofuro (Japanese style bath) was small, but deep enough for me to soak up to my shoulders. There were a lot of little details that made me feel taken care of: they provided a yukata that fit me appropriately, they had perfumed the hallway with incense shortly before showing me to my room, they gave me good recommendations for curry restaurants and a sake shop, and the manager personally dragged my giant heavy luggage to a nearby courier and helped me send it to my next hotel. The staff were really great, I felt like they respected my boundaries, but when I engaged with them, they were warm and helpful. The manager spoke really good English. The rest of the staff spoke very little English, but with my limited Japanese and their patience, we were able to work things out. I felt very at home at Murataya. I wish I could have stayed longer!

It was like staying in a museum, for both good and bad. Shared bathrooms the bad. Great Location, great staff, great traditional breakfast

We booked this after reading the many good reviews of the ryokan and it absolutely lived up to our expectations. The managers are wonderfully friendly and helpful and the rooms are nice sized, very comfortable and what you expect from a true ryokan. The hotel is also very quiet, just on a side street but very close to main tourist areas. As others have noted, the toilet and shower facilities are shared but if you’re OK with that, I would highly recommend Murutaya.

Nice people, nice environment, property needs a little update. My wife and I really enjoyed our stay.

This is such a special place, my husband and 11 year old just loved it.

We stayed here for our family's spring vacation trip to Kanazawa. Murataya is a delightful traditional ryokan located in a quiet corner near the nightlife district. The inn is old-style with cozy wood construction with rooms surrounding a relaxing central garden. In fact, the room they gave us opens out to the garden -- a pleasant surprise. Some people may prefer to have a toilet and bath / shower in their guest room instead of shared facilities like at Murataya, but for the price and the convenient location, we were extremely pleased. Plus there were nice touches like fresh ikebana flowers displayed throughout the inn. And best of all, when we headed out to find a restaurant for dinner, the owner ran to catch up with us and personally escorted us to places popular with the locals -- Such great service! We will definitely be back!

The service provided by the hotel staff was very friendly and helpful.

Séjour en famille avec des enfants jeunes et adolescents. Tout le monde a apprécié cet hôtel très japonais avec la chambre en tatamis. Très bien situé avec commerces, bus et restaurants à proximité. À Kanazawa tout peut se faire a pied. Le personnel de l’hôtel est au petit soin. Super séjour.

Séjour agréable dans une pension familiale. Bains possibles sur place sans supplément. Bonne localisation.