cassendra Hotel Kandy
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Kandy
cassendra Hotel Kandy
Health Protected
38/A Rajapihilla Mawatha, Kandy, Central Province, 20000, Sri Lanka
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A stay at Hotel Cassendra places you in the heart of Kandy, within a 15-minute walk of Malwathu Maha Viharaya and Wales Park. This hotel is 1 mi (1.5 km) from Asgiriya Stadium and 1 mi (1.7 km) from Kandy Clock Tower.Show More
We Price Match
3.9/5Cleanliness: 3.9
All 15 Reviews
Amenities
Private ParkingFreeAirport Shuttle ServiceRestaurantWake-up Call24-Hour Front Desk
All Amenities
Surroundings
Airport: Katugastota Airport
(6.7 km)
Train: Kandy railway station
(1.8 km)
Train: Peradeniya Railway Station
(8.9 km)
Map
Rooms
Guest Reviews
Trending Questions
Policies
Services & Amenities
1
Family Suite
1 King bed and 2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
TV
In-room Wi-Fi
Check Availability
9
Deluxe Room, 1 Double Bed
1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
Check Availability
5
Deluxe Triple Room, Multiple Beds
1 King bed and 1 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
Check Availability
4
Standard Mountain View Double Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
TV
In-room Wi-Fi
Check Availability
Guest Reviews(15)
3.9/5
Verified Reviews- Cleanliness3.9
- Amenities3.9
- Location3.9
- Service3.9
AI SummaryAn AI-summarized snapshot of real guest reviews
The property boasts a convenient location near Kandy city center with scenic views, comfortable and well-equipped rooms, exceptional service with attentive staff, and a highly enjoyable, varied breakfast.
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Helpful
Not Helpful
Guest User
April 18, 2024
We were the only guests and were given the option of rice with either fish or chicken. Chicken never came! No elevator. Night manager was supervising cooking. This hotel doesn't serve alcohol. Breakfasts were as bad as the dinner. Very difficult for the bus to get to. Supposed to be a 4-star hotel but wouldn't rate it above 2-star.
Guest User
April 5, 2024
We stayed there one day. Cheap but good food and good view. The staff was helpful and assisted us in every way. Had a good connection with my agency CeyloTravels. Helped when I needed a menu change promptly and attended to room service on time.
Guest User
February 21, 2024
To be honest, giving 1 star is to much for this hotel. I don’t even know where to start… it’s way to expensive,everywhere it is dirty, the beds are uncomfortable and you are sleeping on plastic under the sheets, the bathroom is disgusting and if you close the shower door you can’t open it from the inside. But the worst thing is the breakfast. They charge 8 dollars per person for hard old bread and everything is cold and tastes really old. I honestly don’t know why people give this place a better rating than zero. Never again!!!!!
Guest User
February 16, 2024
Definitely not a four star hotel. We booked our room over 2 months ago and we were given a room in the top floor, where they probably housed their cleaners. The floor was dirty and when we entered there was a smell of dampness. We refused to accept the room. They kept protesting to having no vacant rooms but we threatened to leave and find somewhere else. They eventually managed to find a reasonable room. Breakfast was very basic. You got no choice with juices or fruit. You had to have what was given. Very poorly managed and the hotel no character. I would give it a below 3 star rating.
Guest User
December 30, 2023
The most polite way of reviewing this property is to say that it’s a 2* establishment not 4* as published. To be honest when making the booking I misspelt the name from the guide sent me and that’s how we ended up there. Young lady at Front desk very polite. Steep stairs would hinder anyone with disability. As I said initially it’s a solid 2* property
Guest User
December 5, 2023
high up , and so the tuk tuk has to really struggle to get there. Review says BUFFET BREAKFAST , we were told not many guest so no buffet breakfast , breakfast not very good and not much choice. Reception lady told us previous night the chef will make nice breakfast to what we want but the chef in the morning told us they do not have enough product to make much . Hot water shower terrible , not enough hot and no explanation for that was given .
Guest User
September 11, 2023
We only stayed here for one night, as we had a train to catch early the next morning, so our experience was limited. However, we did find our rooms to be large and comfortable, and the staff friendly and hospitable. As we had to leave before breakfast, they provided a generous packed meal for us to have on our journey. Although tea and coffee were supplied, our kettle didn't work, which was a shame, but no doubt if we had been around for longer, it would have been replaced.
Guest User
July 28, 2023
this was our second time visiting your hotel. first was fro business, second fro pleasure . the facilities is lovely with beautiful architecture and detail. the staf was courteous. the food and drink are very tasty. dessert are great. the hotel id loced on high mountain top in kandyan area and in very beautiful environment . the rooms are very beautiful and very claen. very good hotel to have a fun with famly members and fraind .... AKILA .
Guest User
July 28, 2023
I had an incredible time at Hotel Cassendra in Kandy, Sri Lanka! The hotel's beautiful location, warm hospitality, and well-appointed rooms made my stay truly memorable. The staff was attentive and friendly, and the on-site dining and amenities were top-notch. I highly recommend Hotel Cassendra for an unforgettable experience in Kandy. Five stars all the way!
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Children between 0 and 5 years old can stay for free if no extra bed is needed.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleSet menu
| Age | Fee |
|---|---|
Children 17 years old and under | US$5.00 per person |
Adult | US$10.01 per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Cleanliness
- 3.9/5
Cleaning & disinfecting
- Cleaning services provided by a professional company
Property Description
- Opened: 2019
- Number of Rooms: 16
A stay at Hotel Cassendra places you in the heart of Kandy, within a 15-minute walk of Malwathu Maha Viharaya and Wales Park. This hotel is 1 mi (1.5 km) from Asgiriya Stadium and 1 mi (1.7 km) from Kandy Clock Tower.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 14 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms with showers are provided. Conveniences include phones, as well as safes and complimentary newspapers.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 14 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms with showers are provided. Conveniences include phones, as well as safes and complimentary newspapers.
Services & Amenities
Most Popular Amenities
Private ParkingFree
Airport Shuttle Service
Restaurant
Wake-up Call
24-Hour Front Desk
Restaurant
Restaurant
Restaurant
Style: A la carte, Buffet
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