Hampton Inn & Suites Kansas City Downtown Crossroads

Very good location to access KC convention center.

We where here for a concert and we walked of close it was! The staff was super friendly! I hate hotel beds but I was so comfortable with this one! The breakfast was amazing, even my kids loved it and they are picky eaters! We could hear the train very often but it was ok we could sleep through it. Really clean and nice hotel!

Everything worked out well for us for location to the Convention Center where our Granddaughter had her volleyball tournament but definitely was a sticker shock for us with the cost of rooms in the downtown area. The staff were very accommodating to help us out due to my wife having a terrible sinus infection after the long flight from Oregon.

We booked our residency and had thought it was for an additional day. There was no communication to us on what was supposed to be our final day. No checkout email, no final statement to alert us that our checkout day was a day prior to what we thought we booked. We were at a conference and left at 8:30. As usual unless you say good morning to the front desk, there is never any eye contact or greetings as we passed through every morning. When we arrived back to our room at 3:00, EVERYTHING in our room, including the food and drinks in the fridge were thrown into plastic bags. Shoes thrown in on top of clothes that had been on a hanger were now all together with food, books, clothes and a nice hat that was crushed in the bags. We asked if there was another room, they said no. While we were standing there, we heard conversation that there was a cancellation they received. No mention to us. The desk staff had nothing to say. They gave the man waiting a discount. I have never been humiliated and treated like we were. One of the waitstaff, her name started with F, while we were in the room trying to get things out, she apologized for how the hotel treated our belongings, she was very kind, even though she was the most affected employee. She was delayed in her days work waiting for us to vacate our room. She had more hospitality than the rest of the staff put together.

We had a great stay! Reserved a corner balcony room and it did not disappoint. We were there for Super Bowl and KC won and the entertainment did not disappoint. One recommendations is the room could use more trash cans due to being so large. Only 1 small trashcan was in restroom

i enjoyed my stay . the parking was a little weird as there is no signage on lot to park in ..