Hotels near Pramen Svoboda - pramen č.11 in Karlovy Vary

My experience at this hotel was bad. To start with: 1. Hotel credit card machine was not working. So everything had to be paid with cash. Who would expect to be walking around with 15,000 - 20,000 kronor in cash?? Going to city center and getting the cash cost us an extra $85 in transaction fees and poor conversion rates. 2. Being a small town and boutique hotel, very few people speak English. We made an appoin**ent and went to the spa at the time. It was our first experience in a ”salt cave”. Nobody to tell us what to do. We lost about 10 minutes in this experience, but had to pay full price. Same thing with the mineral bath. Lost few minutes because there was nobody to guide us, but had to pay full price. Finally at check out time, we were told that their credit card system is not working for a month!!!. If that was the case, the hotel should have informed the guests in ADVANCE so that we would have made alternate arrangements. As for the hotel itself, it is a very nice property and enjoyable if the hotel can do a better job.

Easily in the top tier of hotels I've visited. What an experience. A) Friendly, helpful and attentive staff that makes you feel right at home, and makes sure they cater to your every wish. The whole experience from reservation through welcome at check-in and interactions with the staff during the stay had our whole family feeling great. B) Amazing quality of food. I usually don't book a package deal in hotels, opting to eat out at neighboring restaurants, however here we booked the full-board option and we loved every single dish. Food was fresh, made to order and the whole dining experience had the right mix of ”fancy” (Waiters bringing dished at the same time for the whole table) and ”casual” (Swapping dishes from the menu if time permitted, waiters joking around when appropriate). C) Great cleanliness and shape of the facilities in general. The hotel feels brand new even though it's been around for a few years now. The cleaning staff keeps all the areas including the common hallways spotless, so that despite the luxurious and plush interior, the hotel always feels fresh. Rooms were cleaned 2x a day. Overall one of my favorite hotels of all time, even compared to big fancy names like St Regis (New York, Abu Dhabi) or luxury boutique brands.

I visited this medical Spa without a hotel reservation, in order to get some relaxation, treatment and other possible activates that may be beneficial for the body and health. it was June 2023 after I found the castle Spa closed. I spoke to the reception who told me that they don't have any medical offers like the castle spa, but they only treat the patients that staying at the hotel depending on the condition they came for. Anyway, they allowed me to enter the medical spa and see what possible procedure I can have. They choose for me 6 procedures as per the availability and don't need a doctor consultation. I remember 3 of them which were… Thai massage – Oxygen therapy – Bubbly Magnesium bath.. In additional to use the Sauna, steam and swimming pool. Anyway, they allowed me to enter the medical spa and see what possible procedures I could have. They chose 6 procedures based on availability and don't require a doctor's consultation. I remember 3 of them were... Thai massage - oxygen therapy - magnesium bath.. in addition to using the sauna, steam and swimming pool. My impression after I finished: »it's really doesn't worth it« The place is very cool, clean and amazing like a palace. The staff was very very helpful, polite and nice talking. I really thank you all. Treatment, or let's say procedures – activities. Etc. - the ones I got were very ordinary and neither I nor my body needed them. I regretted not getting the two-hour Thai massage session available in the designated Thai shops within the town, along with all the other services attached to it. it will be better, comfortable and satisfaction.

The building is impressive, enthroned up on the east hillside of Karlovy Vary. Habsburgian vibes reminiscent of ancient days. Imperial is in good condition and nicely renovated. The scale of the building is huge and dimensioned for thousands of guests. Walking around takes quite a bit of time but with lesser amount of guests than the mentioned thousand, it feels quite lonely to stroll the corridors... The public areas are mostly beautiful, but the five official stars... no, unfortunately not. What is lacking? Well, the scale of the property demands to keep it running. To keep it running you have to have a lot of guests. Thus, you have to attract people who not usually are in the ”five star category”. And so they (try to) do. Many things turn to ”cantina” standard in respect of both the reception and ”handling” of the guests and the dining options. Very tired staff at check in. One example: in the main lobby there are only two elevators, whereof one at our visit was out of order. Another elevator in another part of the hotel did not serve all the floors. Nah.... Rooms are renovated and just fine. All amenities and a good night's sleep in comfy beds. Nice with a small balcony. For those having some sort of boarding agreement, dinner is served as a buffet dinner in the magnificent ”Prague restaurant” with lavish decoration. A buffet is hardly a concept in a real five star hotel and we consequently had dinner in the more intimate ”Restaurant Paris” - see my separate review. In ”Prague” breakfast is also served, which proved to be a great gathering of all the hotel guests at the same time. More like a school cantina than a five star hotel. Everything in place though, and most thing you would want is there to find. Queues to the coffee machines... Parking was ”doen the hill” and we ended up parking on a tennis court (!). OK - no problem, but not in the ballpark of attending staff helping you with the parking facilities. Staff correct and polite. But very stiff. And tired. Many steps behind service of a true 5-star. It's about price/performance. We had the opportunity to stay at three different hotels at Karlovy Vary during our stay. And one of those was the Grandhotel Pupp, which we considered to be much more lika a true five star. AND they are/were cheaper! So, you may well stay at Imperial, just for the sake of the building's eminent history and athmosphere. But be aware that days gone by since the turn of the century does not apply in the respecto of ”grand” anymore.

With a stay at Hotel Kolonada in Karlovy Vary (Karlovy Vary City Centre), you'll be steps from Lazne III and Dvorakovy Sady. This upscale hotel is 0.3 mi (0.5 km) from Park Colonnade and 0.4 mi (0.6 km) from St. Peter and Paul Orthodox Church.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a spa tub, and a sauna. Additional features at this hotel include complimentary wireless internet access and concierge services.Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily.Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and a library. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 161 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers, designer toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.

Wie immer zuerst die Anreise: Anreise per Bahn ganz gut, man muss nur vom Bahnhof über die Brücke Richtung Zentrum gehen. Das Hotel kann man dabei schon von der nächsten großen Busstation sehen ( vom Kreisel aus rechts gesehen). Das Hotel an sich ist vom Design her interessant. Prozeduren wie Massagen und ähnliches sind, je nachdem was man bei der Buchung wählt, ganz nett. Der Saunabereich ist etwas zu klein geraten. Etwas zu klein geraten ist auch der Speisesaal, weniger vom Platz her, als von Platz an den Speisen. Fazit: Vom Ambiente her interessant, die Entspannungsprozeduren sind auch nicht schlecht, jedoch fallen immer wieder Kleinigkeiten auf, die alleine nicht so schlimm sind, jedoch in der Masse her etwas störend wirken. Zum Entspannen für eine Woche aber akzeptabel.

Lovely hotel! the best things about it in my view are 2 things: the staff and the rooms. Martina, hotel receptionist, really went out of her way to make sure all our needs were met! Such a pleasant lady with lovely manners and keen to help attitude, thank you so much Martina! and the rest of the team always meet any queries/requests with a smile, whether housekeeping, restaurant staff, they are really very friendly and pleasant, thank you! The rooms are absolutely lovely: spacious, nice balconies for people to unwind and relax with a lovely river view, clean. The spa is great, and the treatments were all lovely, thank you! The hotel is not in the city centre. However, It's only a 10 minute car ride from the centre so one would need a taxi (there is no uber service in Karlovy vary). The hotel staff will happily order one for pick up when needed & it's relatively cheap. For someone who wants to indulge in spa facilities and have a relaxing weekend in the hotel, this should not be a problem however, as it's quite relaxing.

Wonderful stay! Friendly and helpful staff. Nice room that was clean and smelled fresh. Simpel but tasty breakfast. English speaking receptionist/staff. Short walk to go down town for dinner and shopping. We were even offered help with our luggade when leaving, there is about 20 steps to reception. Fine by us but good to know.

With a stay at Karlsbad Grande Madonna in Karlovy Vary (Karlovy Vary City Centre), you'll be steps from Church of St. Mary Magdalene and 3 minutes by foot from Hot Spring Colonnade. This upscale hotel is 0.1 mi (0.2 km) from Market Colonnade and 0.1 mi (0.2 km) from Zámecké Lázně.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a spa tub, a sauna, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).Enjoy international cuisine at GRAND RESTAURANT, one of the hotel's 2 restaurants, or stay in and take advantage of the room service. Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to noon.Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.Make yourself at home in one of the 54 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and bathrobes. Conveniences include phones, as well as safes and desks.

Perfect hotel service with very friendly and always helpful staff. Family friendly approach, wellness and sauna world ready to use throughout the day The hotel manager and golf receptionist are very flexible and helpful. The golf course has always been beautifully landscaped, the fairway in top condition despite the dry season. Greens well rolled, speed optimal. It will be a pleasure to return.