Khon Kaen Hotels with Airport pickup service

The room is clean. It's very big and wide, but the sound of the pub is so loud that until 3 a.m. I still couldn't sleep. Even though we're on the 7th floor.

Great place to stay for a short-term trip in Khon Kaen. Near different street food places. A lot of stray dogs nearby but they aren’t dangerous. Is 10-15 minutes away from central plaza.

This hotel is good location to access any place in Khon Kaen. In the night, It was so noisy due to big sound from nearby bar. But it is no problem for me. The room is clean, but some equipment in the room were broken. And also, the building is old. Compared to the price, it is in the unavoidable range. Staff was very kind for me. If I will trip alone like this time, I may choice this hotel again.

Really modern and well appointed hotel. Probably the most modern in Khon Kaen. Restaurants are decent and not overly priced like other hotels in the area. I stay here because it’s new and there is probably the best gym in the city a 2 min walk from there called Mega Gym. The only issue I had was for a super modern hotel the rooms have old flat screens that are not HDMI compatible. Very strange to be honest as the older hotels in Khon Kaen all have smart TVs. This actually caused me to move during my 2 week stay in the city. Besides that very nice hotel and great staff.

Nice hotel very clean nothing not to like would stay again description needs updating says hotel only 0.4 kilometres from bus station but this bus station now closed so we had to make our way from the new bus station terminal about 8 kilometres away otherwise no complaints

I discovered this place online, on special at an amazingly economical price, so I took the plunge and reserved my room. Glad I did, as the service was on point, the location is super convenient (walk to transport, markets, bars, restaurant shopping centres etc) and my room just felt like home, albeit a 70s chic abode. the reception staff are smart, helpful and on call 24 hours a day. It is guest friendly and there are laundry machines on site. If you want some beverages just ask the staff. Don't be fooled by the dated facade when you arrive as inside you will quaint charm (see my Coffee Chill TV YouTube Vlog) and well appointed rooms. I am thinking I will be back

I am on way home from visit my wife's family in Kranuan. Need a bed in Khon Kaen 2 nights before early flight to Perth tmro morning. Had a very filling breakfast this morning, just about anything you need, except if you dumb Aussie like me, COFFEE, cereal, fruit yoghurt honey breakfast ... so from 7 11 up the street, I had that stashed in the little room fridge. Snuck it into the restaurant this morning and helped myself to the fantastic service of staff and fresh fruit and COFFEE made a good old mess haha. Once again really good service by staff that should get a pay rise. Even the room cleaning lady was friendly

The bed is comfortable, everything works, access and parking are good, rooms are very clean and well serviced by efficient, helpful and friendly staff. BUT . . . .Funky (though irrelevant) decor can never overcome basic problems with any establishment. There is no possible way this place deserves the high rating received. I was unfortunately forced to extend my stay so can write with some experience. First, the noise: the building has a U-shape design facing the street so it cleverly collects all the street noise and directs it into the front rooms, and what street noise. All night bikes and cars, even loud conversations exacerbated by a further design feature, the balconies, which require opening doors and therefore exclude the possibility of well-sealed windows. Then there is the white tiled floors which carry internal sounds nicely ensuring various knocks, loud TV and cleaning activity are clearly audible. Those same white tiles throughout also ensure plenty of reflected glare from sun and downlights as well. It all probably looked good in the plans! More importantly there is the kitchen, or rather lack of one. How a large modern hotel believes it can operate conveniently for guests without any kitchen or even dining area is a mystery. Again, worsened by the lack of reasonable equipment and utensils in the rooms - no sink, few cutlery/crockery pieces, no microwave which you would think a hotel without a kitchen would provide. Enquiring of desk staff what to do the answer was mostly of a shrugging nature. They didn't say eg that across the road was the hotel Le Cassia with a very pleasant dining area and breakfast for 150 baht. A walk around found some recompense in street food and a couple of fancy restaurants but they were a fair walk and not much good for breakfast. So location, also nah! To go anywhere you need a lengthy walk or a vehicle, and there isn't the ready availability of tuk-tuks or cabs as there is elsewhere. All-in-all this adds up to a pretty poor experience, despite any good points the hotel has, and it does have some as described. Value is just as available in other hotels without the drawbacks. The desk staff could be a little less sullen and more forthcoming also, and have some English - it is the hospitality industry after all. Most of this of course cannot be changed by management but more effort to overcome the problems would go a long way to improvement.

รู้สึกไม่ประทับใจในการบริการอย่างมากของพนักงาน... กำลังอาบน้ำ น้ำไม่ไหล แชมพูยาสระผมเต็มตัว ในห้องพักไม่มีโทรศัพท์ต้องออกมาโทรษัพท์ที่ ทางเดินฟอร์ หาพนักงานโอเปอเรเตอร์แจ้งว่าน้ำไม่ไหลพนักงานถามว่า พักตึกB หรือเปล่าค่ะ คือเราไม่รู้หรอกว่าเรานอนตึกไหนบอกไปว่าอยู่ห้อง309ค่ะ พนักงานแจ้งว่ามีน้ำห้องอื่นไม่ไหลเช่นกัน เดี่ยวรอช่างขึ้นไปแก้ไขนะค่ะ แล้วก็เงียบไปนาน จนต้องไปขออาบน้ำห้องแม่ 310 น้ำไหลปกติ และเช็คเอ้าท์ แจ้งพนักงานว่าพี่รอน้ำนานมากจนต้องไปอาบน้ำห้องคุณแม่ที่จริงถ้ามีบางห้องที่น้ำไหลหรือมีทางแก้ปัญหาอะไรควรแสดงให้ลูกค้ารับรู้ถึงการขออภัย ในฐานะพนักงานของโรงแรม พนักงานสวนกลับเพื่อพยายามอธิบายและเงียบไปไม่มีแม้แต่คำว่าขออภัยหรือขอโทษจนกระทั้งเช็คเอ้าท์ ****สาระสำคัญของเรื่องนี้คืออะไร ขออนุญาตแชร์ความคิดในฐานะที่ตนเองก็ทำงานบริการเช่นกัน คือการสื่อสารในการบริการ ทั้งน้ำเสียง สีหน้า คำพูด การแสดงออกทางกริยา ต่อลูกค้า งานบริการเป็นสิ่งที่สำคัญ พนักงานบริการควรได้รับการฝึกอบรมให้มีทักษะการให้บริการ ความผิดพลาดเกิดขึ้นได้ แต่สิ่งสำคัญคือคุณจะแสดงออกอย่างไรให้ลูกค้่ารู้สึกว่าคุณกำลังใส่ใจลูกค้า ในความบกพร่องของโรงแรมและเป็นตัวแทนของโรงแรมเพื่อรักษาภาพลักษณ์

Was shocked when we first entered the room as it was old, unlike the marketing photos that were shown on Agoda and in the hotel. The toilet was also badly infested with cockroaches, we had to kill about 20+ small and medium sized cockroaches over the few nights that we stayed there. The reception staff were also unfriendly. We are very disappointed and do not recommend this hotel.