Mercure Kota Kinabalu City Centre
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Mercure Kota Kinabalu City Centre

Stay at Mercure Kota Kinabalu City Centre in Kota Kinabalu, a 4-star hotel with 8.3/10 from 1358 reviews. It offers good value with quality service, and prices start from US$57.

Check-In & Check-Out

From 15:00 until 12:00

Nearby Attractions

Golden Screen Cinemas (GSC) Suria Sabah: 0.32 km away

Jesselton Point Ferry Terminal: 0.22 km away

Street Art & Graffiti Gallery: 0.25 km away

Amenity Highlights

Pets policy: Pets are not allowed.

Breakfast style: Western,Chinese,American,Asian,Local cuisine

Food & Drink: Room service, Cafe, Restaurant, Bar, Lobby bar

The above hotel prices are based on Trip.com for February 9-February 15.

Mercure Kota Kinabalu City Centre

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Highlights
Great views
Varied breakfast
Ideal location
Lots to do
Amenities
All amenities
Property Description
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Great location. Room was fantastic. Has a great time staying here. Ideal for families.
Surroundings
Airport: Kota Kinabalu International Airport
(10.0 km)
Train: (JKNS) Tanjung Aru Railway Station
(5.9 km)
Train: Kinarut Railway Station
(20.9 km)
Landmarks: Jesselton Point Ferry Terminal
(220m)
Landmarks: Street Art & Graffiti Gallery
(250m)
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7

Superior Twin Room with View

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Room Details
Check Availability
8

Three Bedroom Suite

1 King bed and 3 Single bed or 1 Single bed and 2 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Bathtub
Refrigerator
Tea bags
Room Details
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4

Superior Room With View

1 Queen bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Room Details
Check Availability
12

Executive King Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Room Details
Check Availability
10

Superior King Room

1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Room Details
Check Availability
12

Two Bedroom Suite

1 King bed and 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Room Details
Check Availability
4

Superior Room Inner View

1 Queen bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Room Details
Check Availability
8

Superior King Room with View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Room Details
Check Availability
14

One Bedroom Suite

1 King bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Room Details
Check Availability
10

Superior Twin Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Room Details
Check Availability
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This property hasn't received any negative reviews in the past 1 month.
Average for similar properties in Kota Kinabalu
Most Mentioned
Review summary
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Service Quality: Guests frequently commend the friendly and helpful staff, noting their professionalism and willingness to assist. This level of service is often highlighted as a key strength of the hotel, contributing positively to guests' overall experiences.(based on 153 reviews)
Y‍o‍u‍y‍o‍u‍i‍n‍g
February 4, 2026
This hotel is super close to Jesselton Point, practically the closest you can get for island hopping tours. While the facilities aren't the newest, I still highly recommend it for families. It offers a living room, two bathrooms, and two bedrooms, which is incredibly convenient for families traveling with both young and old. The rooms are also spacious, offering significantly better value than the Hilton we booked later. It’s perfect for families who spend all day out exploring. The hotel also has all the usual amenities like a restaurant and bar. Overall, it really excels in terms of value for money. To summarize, you get the size of a five-star hotel, four-star beds, three-star rooms, a solid four-star breakfast, a four-star view from the rooftop pool, and unbeatable proximity for island hopping.
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n‍a‍n‍c‍y‍c‍a‍t‍h‍e‍r
February 5, 2026
Booked a family room, the two 1.8-meter beds were very comfortable. It was a sea-view room with a balcony, but the view was just of the pier, so nothing special. Breakfast was decent and met our needs. It's very close to the pier, which is convenient for island hopping. Downstairs, there's a laundry service: 20 MYR for 14kg wash and dry. Service response time was very slow, and the cleaning wasn't thorough; they cleaned the master bedroom but not the secondary one. You can cook in the room, and utensils are provided.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 29, 2026
Location-wise, it's right on Gaya Street, and Jesselton Point is downstairs, which is super convenient for island hopping. It's just a 2-minute walk away. If you walk straight down the street, you'll find all the popular influencer restaurants (I highly recommend Yuancha Teahouse – it's incredibly delicious with great service, though you might have to queue during peak hours). The hotel's service was also excellent. We booked a two-bedroom suite, which was very spacious and had a sea view – definitely worth it!
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Z‍h‍o‍n‍g‍g‍u‍o‍d‍u‍x‍i‍n‍g‍x‍i‍a
January 29, 2026
The hotel's location is great, and the rooftop infinity pool offers amazing views, perfect for watching the sunset. Breakfast starts at 6:30 AM, which is very convenient for guests who want to go out early or catch an early flight. However, there are two downsides: 1. We had a quadruple room, but were only given two key cards. You need a key card to use the elevator. The front desk said each room only gets two cards, but I think they should provide cards based on the room type and number of guests. 2. For a 4-star hotel, they only provide one large towel per person. How is that even possible? We also took a firefly tour booked through Trip.com, and our guide was very enthusiastic and dedicated – highly recommended! When we checked out, we also booked a private transfer to the airport. The driver spoke Chinese, which was very helpful, and arrived 10 minutes early. I definitely recommend this as well. We also visited the wetland park, where we rented rain boots. The last part of the trip involved walking through the wetlands, which was a very unique experience.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 27, 2026
Mercure provides an excellent value for money. You could spend double the price in nearby hotels in the same location. My room was clean with powerful hot shower and great AC. Staff was super friendly and happy to assist at all times. Room cleaning was carried out daily. The only negative was I did not realise I picked a room facing directly across to a room in another building. So my curtain had to be closed all the time for privacy. My advice is to pick a room with the sea view. It will be worth the extra amount. Overall, happy with the Mercure Hotel. Fully recommended.
🐣εdanhuaer🐣
January 3, 2026
The location is excellent, within walking distance of malls and restaurants. The room soundproofing is just okay, and there's a rooftop pool. We went for Bak Kut Teh at Sin Kee, McDonald's, and bought souvenirs from Nana House. Also picked up some really delicious and cheap Biphoo Lemon Candies from Watsons in Malaysia.
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A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
January 1, 2026
For a 4-star international chain like Mercure, this hotel was surprisingly old and basic. The room we booked had no view, facing an internal space, and it felt quite dated overall. The bathroom and toilet were very small, and the bathroom door had large gaps around it, which meant the outside area got very wet after showering. There was also no face towel provided, only bath towels. The room itself looked old, although the bed was clean and comfortable. Soundproofing wasn’t great either, we could clearly hear noise from outside the room. On the positive side, the staff were generally nice and helpful. And the location was good for taking day tours from the ferry terminal - just a few mins walk. Maybe rooms with views are nicer, but unfortunately ours didn’t meet expectations for a 4-star Mercure.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 1, 2026
The rooms were quite clean. We booked a two-night stay in a three-bedroom suite and one night in a two-bedroom suite. The three-bedroom suite had a sewage smell, but the view was nice. The two-bedroom suite's balcony didn't have a sea view, but it didn't have any strange odors and was more comfortable to stay in.
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Services & Amenities

Restaurant
Style: Buffet
Dining options: Outdoor tables, Reservations available, Property guests only

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
CuisineWestern, Chinese, American, Asian
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:00 Open
AgeFee
Children 5 years old and under
Free
Children 6–12 years old
MYR 18.55 (approx. US$4.71) per person
Children 13–17 years old
MYR 50.00 (approx. US$12.68) per person
Adult
Buffet:MYR 50.00 (approx. US$12.68) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

  • Opened: 2013
  • Renovated: 2015
  • Number of Rooms: 226
Phone:+60-1548761881
Email:H9416-RE@accor.com
A stay at Mercure Kota Kinabalu City Centre places you in the heart of Kota Kinabalu, within a 10-minute walk of Gaya Street Sunday Market and Wisma Merdeka Shopping Center. This hotel is 0.8 mi (1.4 km) from Jesselton Point Ferry Terminal and 0.9 mi (1.5 km) from Suria Sabah Shopping Mall. Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. This hotel also features complimentary wireless Internet access, concierge services, and wedding services. Enjoy Italian cuisine at Fratini's, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee. Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite. Make yourself at home in one of the 310 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.

You might be wondering

What are the check-in and check-out times at Mercure Kota Kinabalu City Centre?

Check-in time at Mercure Kota Kinabalu City Centre starts at 15:00, and check-out time is by 12:00.

Does Mercure Kota Kinabalu City Centre have a pool?

Yes, Mercure Kota Kinabalu City Centre has a swimming pool for guests.

Are pets allowed at Mercure Kota Kinabalu City Centre?

No, pets are not allowed at Mercure Kota Kinabalu City Centre.

Does Mercure Kota Kinabalu City Centre serve breakfast?

Yes, Mercure Kota Kinabalu City Centre serves breakfast for guests. Breakfast options include Western, Chinese, American, Asian style.

How much does it cost to stay at Mercure Kota Kinabalu City Centre?

Room prices at Mercure Kota Kinabalu City Centre vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.

How to get to Mercure Kota Kinabalu City Centre from the nearest airport?

The nearest airport is Kota Kinabalu International Airport, located about 18 mins from hotel by car (10.0 km) away.

What’s the cancellation policy at Mercure Kota Kinabalu City Centre?

The cancellation policy at Mercure Kota Kinabalu City Centre depends on your room type and booking terms.

Does Mercure Kota Kinabalu City Centre offer airport transfers?

No, Mercure Kota Kinabalu City Centre does not provide airport transfers for guests.

About This Property

Nearest AirportKota Kinabalu Intl. Airport
Distance to Airport9.99KM
Nearest Train Station(JKNS) Tanjung Aru Railway Station
Distance to Train Station5.92KM
Average Price FromUSD93
Hotel Star Rating4
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