Scarletz suites klcc by M suites

It's a really bad hotel. I don't know why so many people recommend it. First of all, the front desk. When I went in to check in, all the front desk staff sat and chatted until I handed over my passport and stood up reluctantly. Second, all the front desk staff didn't understand Chinese, and it seemed that their English was not very good. I specifically told the front desk staff not to take a room near the elevator because it was too noisy, but they still arranged a room at the elevator door for me. After checking in, I found the front desk staff again to ask if I could change the room. The front desk staff said that they couldn't change it and asked me to call the number on the room card to ask. The hotel phone number on the room card was also unreachable and no one answered. I contacted Ctrip customer service and called them but no one answered. Third, all the sockets at the head of the bed were out of power. If you want to charge, you have to unplug the socket under the TV to charge. On the surface, the power ***** seems to be complete, but the power ***** is also broken. Haha, I didn't expect it to be so bad. Finally, the picture is the angle of the legendary infinity high-altitude swimming pool. The so-called view of the Twin Towers is just a spire, which is pretty cool.