I had incredible stays at this hotel.
For the service itself, I was satisfied the most!
The staff members were friendly, and they helped me a lot whenever I had something to worry about.
In particular, they told me everything about the cleaning service in detail as I asked for it.
In addition, the room was spacious and really comfortable to stay in without any jokes.
You've got a cozy environment; it made me feel relaxed after getting back from a long hour of sightseeing!
The fact that two bottles of water were served every day and some power outlets, which charge your phone and power bank, made me happy!
Of course, its location is perfect! It's close to the central part of Kuala Lumpur.
On the other hand, there's one thing this hotel needs fixing.
It is the system of clearing up the table when eating breakfast.
Guests sit at whatever table they like and are supposed to leave the dishes on the table after eating.
The employees are walking around and clearing up the table when they see and think that that table is okay to clear up the dishes and clean.
There is something wrong with it.
I was having breakfast and tried to have something to drink with a couple of dishes left on the table, which I thought of eating after getting the drink.
As I got back from the beverage corner, the employee was clearing up my table...
I tried to eat the dishes I had left, but my meals were cleared up.
And I saw something like that at another table.
I think that it is a waste of food.
Here's the solution to it in order to avoid that situation.
Each table or person has a tag saying "using or don't clear up the table".
When people finish eating and are ready to leave, they let it stand on the table, which helps the employees identify whether that table is okay to be cleaned.
If guests want their dishes to be cleared but want to have more, they ask employees for clearing up.
This system is great, I think.
I hope this system will be discussed and introduced sooner or later.
Yet, I had enjoyable nights and breakfast at this hotel!!
Thank you so much for providing me with amazing services!!