Imperial Hotel Kuching Reviews
Imperial Hotel Kuching
76, Jalan Datuk Tawi Sli, Taman Seng Goon, Kuching, MalaysiaView Hotel Details
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1 night
Imperial Hotel Kuching Guest Reviews
4.4/5
Very Good
235 Reviews
Verified reviewsLocation4.4
Amenities4.3
Service4.4
Cleanliness4.5
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All Reviews(235)
Positive reviews(229)
Reviews with photos/video(65)
Clean and tidy(48)
Friendly host(39)
Awesome rooms(37)
Delicious breakfast(19)
Convenient for shopping(19)
Easy to get around(17)
Near mall(5)
Comfortable bed(3)
Negative reviews(6)
SeanNgu
Superior Twin Room
Checked in May 2024
Family
8 Reviews
Outstanding
Posted on May 19, 2024
Old hotel but well maintained. Got free breakfast this time and the breakfast is nice also. The only thing not so good is the room aircon cannot turn off and the water in bathroom a little bit small.
Response from Property: Dear Sean,Thank you for taking the time to share your experience on your recent stay in Imperial Hotel, Kuching. We are delighted that we could ensure a comfortable stay during your visit. We are pleased to hear that you like our breakfast buffet spread. We take pride in delivering great service and thrilled that we able to meet your expectation. Also, we will definitely be reviewing the highlighted issue with our team for future improvements. We are looking forward to welcoming you again during your next stay!Kind regards,Imperial Hotel Kuching
Guest User
Superior Twin Room
Checked in May 2024
Family
1 Reviews
Very Good
Posted on May 22, 2024
Everything is good and will repeat again... My mom is happy and the service was good . Thank you
Response from Property: Dear Guest,Thank you for taking the time to share your experience on your recent stay in Imperial Hotel, Kuching. We are delighted that we could ensure a comfortable stay during your visit. We take pride in delivering great service and are thrilled that we were able to meet your expectations. We look forward to welcoming you again in the near future.Kind regards,Imperial Hotel Kuching
Lupi fiza maryam amani
Superior Twin Room
Checked in May 2024
Business travelers
25 Reviews
Outstanding
Posted on May 31, 2024
I had a splendid stay here.the room was well kept and clean.the buffet was ok
Response from Property: Dear Lupi, Thank you for taking the time to share your experience on your recent stay in Imperial Hotel, Kuching. We are delighted that we could ensure a comfortable stay during your visit. We take pride in delivering great service and are thrilled that we were able to meet your expectations. We look forward to welcoming you again in the near future. Kind regards, Imperial Hotel Kuching
waty
Superior King Room
Checked in Apr 2024
Couples
3 Reviews
Posted on Apr 22, 2024
Pros: near to airport and next to mall. Can request early checkin (earliest 1 pm) by calling hotel directly.
Cons: 15-20 mis from waterfront kuching and average hotel maintenance. We had to switch to another room due to problem with the door for our first room.
Response from Property: Dear Waty,Thank you for taking the time to share your experience on your recent stay in Imperial Hotel, Kuching. All of us are delighted that we could ensure a comfortable stay during your visit.We are sorry that our hotel did not meet your expectation. Rest assured that we will always look for way to improve our products and services to best serve guests like you. We look forward to welcome you again in the near future. Thank you.Kind regards,Imperial Hotel Kuching
Guest User
Deluxe King Room
Checked in Apr 2024
Business travelers
10 Reviews
Outstanding
Posted on Apr 10, 2024
The Imperial Hotel in Kuching was great. It is close to the airport and is attached to a shopping mall. The buffet breakfast was fabulous. The price was a great deal for what we got.
Response from Property: Dear Guest User, Thank you for taking the time to share your experience on your recent stay in Imperial Hotel, Kuching. All of us are delighted that we could ensure a comfortable stay during your visit. We look forward to welcome you again in the near future. Kind regards, Imperial Hotel Kuching
Glendale
Superior Twin Room
Checked in Apr 2024
Business travelers
6 Reviews
Very Good
Posted on Apr 7, 2024
Convenient hotel with shopping mall connected. Room is outdated in design but functional.
Response from Property: Dear Glendale,Thank you for taking the time to share your experience on your recent stay in Imperial Hotel, Kuching. All of us are delighted that we could ensure a comfortable stay during your visit.Rest assured that we will always look for way to improve our products and services to best serve guests like you. We look forward to welcome you again in the near future. Thank you.Kind regards,Imperial Hotel Kuching
Explorer T
Superior Twin Room
Checked in Apr 2024
Family
12 Reviews
Very Good
Posted on Apr 9, 2024
Nice hotel, comfortable beds for family and there is a shopping mall below the hotel.
Response from Property: Dear Explorer T, Thank you for taking the time to share your experience on your recent stay in Imperial Hotel, Kuching. All of us are delighted that we could ensure a comfortable stay during your visit. We look forward to welcome you again in the near future. Kind regards, Imperial Hotel Kuching
Guest User
Deluxe King Room
Checked in Jun 2024
Family
7 Reviews
Very Good
Posted on Jun 4, 2024
Pleasant stay
Response from Property: Dear Guest, Thank you for taking the time to share your experience on your recent stay in Imperial Hotel, Kuching. We are delighted that we could ensure a comfortable stay during your visit. We take pride in delivering great service and are thrilled that we were able to meet your expectations. We look forward to welcoming you again in the near future. Kind regards, Imperial Hotel Kuching
Boey11.11
Superior Twin Room
Checked in Apr 2024
Business travelers
9 Reviews
Outstanding
Posted on Apr 29, 2024
Super nice hotel recommend.
Response from Property: Dear Boey, Thank you for taking the time to share your experience on your recent stay in Imperial Hotel, Kuching. We are delighted that we could ensure a comfortable stay during your visit. We take pride in delivering great service and thrilled that we able to meet your expectation. At our hotel, it is our goal to provide a comfortable and convenient experience for every guest. We are looking forward to welcoming you again during your next stay! Kind regards, Imperial Hotel Kuching
Anonymous User
Deluxe King Room
Checked in Mar 2024
Friends
6 Reviews
Outstanding
Posted on Mar 13, 2024
Best experience ever. Will repeat the trip later
Mary J.
Superior Twin Room
Checked in Dec 2023
Business travelers
1 Reviews
Very Good
Posted on Dec 29, 2023
Spacious and comfortable, a bit far from town but very near to airport, hotel provide free shuttle service to n fro airport, no time to try swimming pool but look nice. The breakfast is variety can taste the Sarawak laksa. The mall attached to the hotel, very convenient. A Mita cake house nearby too.
Anonymous User
Deluxe King Room
Checked in Apr 2024
Friends
1 Reviews
Amazing
Posted on Apr 21, 2024
Worth the penny.
Response from Property: Dear Guest,Thank you for taking the time to share your experience on your recent stay in Imperial Hotel, Kuching. We are also pleased to hear that you found our rates worth the penny. We take pride in delivering great service and thrilled that we able to meet your expectation. Thank you again for your kind words and we look forward to welcome you again in the near future.Kind regards,Imperial Hotel Kuching
Guest User
Superior Twin Room
Checked in Nov 2023
Business travelers
3 Reviews
Great
Posted on Dec 3, 2023
Clean and very comfortable. Definitely will stay here again for my next visit. Keep it up!!!
GISELLE9280
Superior Twin Room
Checked in Dec 2023
Family
25 Reviews
Very Good
Posted on Dec 21, 2023
Strategic and got shopping mall beside the hotel clean and spacious
Aiza
Deluxe King Room
Checked in May 2024
Business travelers
2 Reviews
Outstanding
Posted on May 28, 2024
I always enjoy my stay at imperial. Good food, comfortable room and easy access to the mall
Response from Property: Dear Aiza,Thank you for taking the time to share your experience on your recent stay in Imperial Hotel, Kuching. We are delighted that we could ensure a comfortable stay during your visit. We take pride in delivering great service and are thrilled that we were able to meet your expectations. We look forward to welcoming you again in the near future.Kind regards,Imperial Hotel Kuching
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