Extended Stay America Suites - Los Angeles - la Mirada

Very homey feel and quiet and clean. I like most of the people behind the front desk, only 1 person whom I have had any type of issue with

Very quiet good location except u need a car if u stay here not much closeby

Stayed here for 10 days. Could hear the people above me walking around their room. When I leave, I always shut off all the lights. Upon my return the main light was on in my room. When I asked they said no one had been in the room. No housekeeping in the 10 days I was there. When I asked about it, they said housekeeping happens every 5 days. After 5 days, I inquired again, still no housekeeping

Smooth check in process. Excellent location next to the freeway. Room was good with a kitchen and a nice bathroom. Everything was clean and had a good night. Ordered food delivery and no issues. Reasonable price and great for last minute stay

Arrived at the hotel only to be told my room wasn't available due to their system overbooked the hotel by 15 rooms! I initially booked a room with 2 queen beds so after 20 mins or so the hotel clerk finally gave me a room with a king bed. This room wasn't cleaned properly as I saw fingerprints on the table, dog hair in the bathtub, a roach in the kitchen sink and one in the bathroom. The bathroom sink had a slow drainage. My wife & I gave the room a thorough cleaning ourselves with our lysol wipes & lysol spray & clorox. The hotel now smell like dogs, the carpets need cleaning inside the rooms & the hallways! Glass on entrance doors are dirty & so are the walkway entrances! This is sad as their is no pride in maintaining the cleanliness of this particular hotel in La Mirada, California! Needless to say, I won't be staying there anymore and now will be going back to the Residence Inn for future get aways! I won't even get into all the dog barking going on throughout the night! Terrible stay!

The room was clean and staff was super friendly. There was a continental breakfast too. The hotel seems a bit dated and needs some updates though. The location was close to highway exits and close to Inn and out. It’s also a quick drive 5 to Disney.

This was my first stay at an Extended Stay America. The front desk staff were very nice. The room appeared clean. However, there was a odor, throughout the hotel, kind of like scents being used to hide other scents. The beds were uncomfortable, the air conditioner was loud and made the room humid. The room was dark. The appliances were very old. The hotel, in general, was run down. There wasn't even coffee at the "grab and go" breakfast (I was told the coffee machine was broken). I'm used to not getting towel service daily, but being told I had to bring my dirty towels to the front desk to get clean towels...that was a first. There is absolutely no service at all. I was not prepared for that. I arrived with a broken foot, in a cast and on crutches. It was very difficult to get my luggage to my room. No one bothered to offer me less than 5 minutes of their time to just push a luggage cart from the lobby to the room. I was planning on booking a room Mon. to Friday every week for 16 weeks (I'm doing an internship). I won't be back. Left and went to the Holiday Inn Express just down the street. No kitchen, but fridge and microwave and much nicer hotel, with more amenities, for the same price.

IF I COULD GIVE ZERO STARS, I WOULD !!! Horrible customer service, no communication skills, management needs to be re-evaluated ! Two days after my stay I notice extended stay charged me an additional $150 ! The hotel manager, Theresa, claims I was charged a damage fee for a "hanging alarm" and "cigarette buds." (I'm assuming she meant a "hanging smoke alarm" and "cigarette butts") ??? what ?? Since when did it become a non smoking hotel ? I never initialed or agreed to be charged a damage fee.. I wrote her back, asking for proof of these claims.. that was TWO weeks ago and I still haven't gotten any kind of response OR a refund ! So rude, someone needs to remind her and the front desk that customer satisfaction is most important and should be their top priority ! VERY DISAPPOINTED they just lost a longtime customer bc I won't be staying at this hotel ever again !!!