Hotels near Pyrmont, Sydney

They say Australian hotels have bad service, and I experienced this first-hand. Even at a 5-star hotel, the mini-bar was constantly forgotten during daily cleanings in both rooms I booked, which were on different floors. Also, during breakfast, genuinely friendly staff were few and far between. Out of all the days I stayed, only two female staff members greeted guests with a smile. On April 5th, the front desk was manned by a male attendant in a brown suit, with a brush cut and a beard. My parents arrived before me, so he gave them three English menus. When I arrived, I asked him for a Chinese menu. He said 'okay,' but I waited for a very long time, and he never brought it. During this time, I asked two other staff members about it. I told them I needed a Chinese menu, and they both said 'okay,' but none of them brought it to me. I waited for a very, very long time! I couldn't wait any longer, so I took an English menu myself and went to the front desk to exchange it. As I walked towards the front desk, the same male attendant with the brush cut and beard also walked over. I then told the female attendant at the front desk that I needed a Chinese menu. The male attendant then came over and *actually said* he was also looking for a Chinese menu 🙄. In reality, menus in various languages are usually available at the front desk. And normally, when they check guests in, they ask what language they prefer and provide the appropriate menu. The staff on duty that day hadn't placed Chinese menus on the counter and then delayed providing them when guests asked. I don't want to bring up 'discrimination against Chinese people,' but the attitude of prioritizing foreign guests while neglecting Chinese guests is unacceptable. I will absolutely never choose Capella again!

Me and my friend pick YHA Sydney Central as the location is so convenient to travel around in Sydney(tram station just right in front of the hotel). We also appreciated staffs, and how clean the hotel is as well. We love that they have kitchen / common area to enjoy our time with other guests as well. We will visit again 👍🏻

Excellent hotel! The rooms are quite spacious, and come with a fridge, kitchen, and stove, making for a very comfortable stay. The hotel is super conveniently located; just a few minutes' walk to the right is the train station, bus station, a large supermarket, and various restaurants. It's easy to get anywhere from here. It's also very close to the airport, accessible by taxi or train. The cheapest option is the bus, which also goes there. It's incredibly convenient!

My overall experience at W Hotel Sydney was very satisfying. The hotel's location is excellent, with convenient transportation and beautiful surroundings. The room design is stylish and modern, clean and tidy, and the bedding is comfortable, allowing me to rest very well during my stay. The hotel's public facilities are very well-maintained. Whether it's the pool, gym, or public areas, everything feels high-quality. The staff also provides excellent service; they are warm, professional, and promptly assist with any issues, making the entire check-in process very smooth. Overall, it was a very pleasant stay. Both the hardware facilities and the service level met my expectations. I will consider choosing W Hotel again next time I visit Sydney and will also recommend it to my friends.

First stop in Sydney! Overall, I'm quite satisfied with the hotel. The location is unbeatable; it's so convenient to get anywhere, perfect for a city walk. It's also very friendly for fashion lovers. The lobby isn't maintained very well, it only looks good when the lights are on at night. We were upgraded to a super awesome ocean view room this time, which made me really happy! I highly recommend the hotel's breakfast and the dinner buffet – both are top-notch in Sydney.

The hotel location is very convenient, right next to the train station and light rail. There's also a lounge where you can relax and enjoy free hot drinks. On Saturday nights, if there's an event at the bar next door, the soundproofing isn't great, but it always ends promptly at 12 AM.

I highly recommend the Novotel Sydney Darling Harbour! The overall experience was superb, and the service was exceptionally attentive. The front desk offers Chinese-speaking staff, and a lovely girl from Suzhou was particularly warm and thoughtful, proactively helping with various issues and kindly sharing local travel tips. This makes the hotel very friendly to Chinese tourists. The hotel's location is excellent, backing onto Chinatown and right next to Darling Harbour Pier, making it incredibly convenient for getting around and finding food. Plus, it's a pick-up point for local day tour groups, which makes joining tours very hassle-free. Both the convenience of travel and the service experience are impeccable. For Chinese friends visiting Sydney, I highly recommend choosing this hotel.

The hotel's location is excellent, very close to St James station, and right next to Westfield and QVB. The room was also quite spacious and comfortable. We opted for a quiet room, but the slight inconvenience was having to take an elevator to the front desk, then walk up stairs to another elevator, which was a bit awkward with luggage.

OK for one night. The hotel is above the pub, which is also very busy in the afternoon. There is also live music there on Sundays until around 9 p.m. Everything is perfectly fine, unless you have room 10 next to the washing machine/dryer and sleep next to the ventilation. Even though drying and washing is not allowed after 9 p.m., it was very annoying. The hotel rooms face the back, so in the morning you also have the noise from the loading area of ​​the supermarket. On the positive side, the room was in a modern condition and the staff were all very nice. The beach is a ten-minute walk away.

Beautiful hotel to visit in the city and staffs are very kind and nice. Very short distance to Barangaroo reserve, perfect place to stroll after dinner.