"This is my second stay here. The price is reasonable, and while breakfast is a bit pricey, it's definitely worth it with many delicious and unique local dishes. They have a parking lot, and guests only pay 2500 JPY for 24 hours, which is very fair for Tokyo. The hot spring is also half price for guests, 2200 JPY for adults and 1300 JPY for children. There's a large shopping mall directly connected to the hotel on the sixth floor, offering plenty of great food options like yakiniku and sushi. It's less than a 5-minute walk from Ariake Tennis no Mori Station, and there's a convenience store right opposite the hotel, which is super convenient. Odaiba's core area is just a 1.3 km walk away, making it easy to shop and explore. If you're tired, a ride back won't break the bank."
"The hotel boasts an excellent location, just a few minutes' walk from the Rinkai Line and Yurikamome Line. You can even see Tokyo Big Sight right from your window. While the room was a bit on the smaller side, there was still enough space."
"Room was ok given the size was expected when we booked it. The hotel’s location is further away from the main hotspots. The area seems new and quiet, not bad.
However, the service of the hotel personnel i felt could be better. They don’t seem friendly and perhaps they could have smile more. On my last night, the hotel staff accidentally assigned the same hotel room number to another guest and the guest was able to access my room. Luckily i was inside the room at that time.
Also, during check out, there were many hotel guests seated at the lounge area as they were waiting for their transport and there were no seats available for others. I noticed they closed off the cafe area and i asked them if they can allow us to sit there while we wait for our transport which they said no. Hence we have to stand at wherever there’s space together with our luggages. Eventually they allowed us to sit at the cafe area while we wait for our transport as there were also others have to stand and wait. I think in this part, the hotel staff should have thought about it better and do better."
"Booked this Tokyo hotel last minute. The deluxe twin room was very spacious. There's a direct bus to Haneda Airport from the front of the market, but it only runs twice a day. It's the best choice if you're planning to eat sushi at Toyosu Market. There's also a direct bus to Shimbashi that passes through Tsukiji, making it convenient to get to the city center."
"Chose this hotel because it is near Tokyo Big Sight (about 9minutes away by cab), however, do note that it is quite far from the other main shopping / touristy parts of Tokyo like Shibuya or Harajuku if that is important to you. We mainly took Uber around which is still quite convenient. There is AEON across the road and 7/11 just downstairs. If you walk further down about 7-8 minutes from AEON there is another big supermarket that is more upscale called Life. There is another big mall called Lalaport Urban Dock which is a very easy 12-15 minutes walk from the hotel.
The hotel itself was very decent, they provide amenities at the lobby, and eco cleaning system i.e. full cleaning every 3 days, otherwise only clearing of towels and trash daily, but this was quite sufficient for myself. The room is small like Tokyo hotel rooms in general but it was sufficient. The hotel seems to be really popular there were many tourists and tour groups checking in and out every day, I believe this is also because of the good affordability."
"Attended an exhibition at Big Sight, and the hotel's location was super convenient, just a 5-minute walk away. It's also close to the Yurikamome and Rinkai lines, and there are bus stops nearby, making getting around a breeze. There's an airport shuttle bus for 1000 yen, which you can book online in advance. There's a 7-Eleven right across from the hotel, but not many restaurants – you'll need to head to Ariake Garden or Odaiba for more dining options. Nearby attractions include Tokyo Dream Park and the Water Science Museum."
"The location is fantastic, just one stop away from Tokyo Big Sight, which was super convenient and saved us hard-working folks some money by staying nearby. My experience during the stay was excellent too. There was a Russian lady at the front desk who wasn't very good at English, but she still made a great effort to communicate with me. I had to move out because the hotel was fully booked for my subsequent dates, but they still allowed me to leave my luggage there until I left Japan today. I genuinely thank all of them from the bottom of my heart, and I hope more of my fellow Chinese travelers will choose to stay here – it's affordable and has a great location!"
"First time in Tokyo and this hotel was absolutely perfect! It's just the right size, with a smart layout, and separate shower and toilet facilities which kept things tidy and convenient. The location is super convenient for transportation – the subway is just an 8-minute walk away, making it easy to get anywhere. What a hidden gem! I loved it so much! The two large windows offer beautiful views, and being able to see the river from one side is a huge bonus! 👍👍👍 When it rained, the front desk, who were very welcoming, lent us two umbrellas. I'll definitely stay here again next time. A good hotel always means lots of people and good business! See you next time!"
"Had a fantastic stay! The hotel's location is excellent, right next to the Rinkai Line, making it incredibly convenient for getting around, especially to Disney. The room facilities were well-equipped, and the cleanliness was top-notch; there were no unpleasant odors. Breakfast is served on the first floor. We stayed for five nights and went at different times, but on three of those days, we encountered a queue. If you're in a hurry, you might want to factor in some extra time."
"Compared to other Mitsui Garden hotels, this one certainly provides more premium toiletries. However, it is expensive!
Like other Mitsui Garden hotels, from 2026…. In the name of environmental sustainability, (1) they provide plastic/reusable slippers which don’t seem hygienic to me and I hated them, (2) bedsheets are changed only after 3 nights. Room cleaning was not very thorough, there was dust at the corners. I can’t find the exact photo now but I had deliberately left a small slip of packaging on the floor to monitor if it would be cleared away but it wasn’t! Their housekeeping team could definitely do better!
Unlike other Mitsui Garden hotels I have used, it was not so easy to locate welcome drinks (I did not end up having any). The reception/front desk was also baffling because it tends to be empty or just manned by 1 staff until they notice more patrons around then more staff would appear from their backroom. I appreciate how suitcases I had forwarded to the hotel ahead of my arrival was in my room waiting for me. They also took note of my request for more pillows. Thank you.
Other considerations - entire hotel is dimly lit. There are 2 sets of elevators. One to the lobby, and a separate on to go to the rooms. I timed the journey, it takes almost 1 full minute to get from lobby to B1. Even when I requested for a room near the elevators, I was given a room nested very deeply/far away and required a lot of walking. The carpet made it challenging to move suitcases.
Location-wise, It’s not the most convenient if want to visit Shibuya/Harajuku but ok for Tsukiji and Ginza. Not so many eateries around and while there are convenient stores, there’s currently no full-fledged supermarkets around. Considering how expensive this place is… its limitations / inconveniences, I would reconsider staying there."
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9.2/10
Great
YYseraQThis hotel is super convenient, located close to both Ueno Station and Okachimachi Station, making it easy to get around. Plus, right across the street is the Okachimachi 'pedestrian street' with plenty of dining options. The Japanese-style standard amenities are great. I'd definitely recommend it to friends planning a trip to Tokyo.
GGuest UserThe twin rooms all face JR Station. We were initially given a room on the fifth floor, and it was so noisy we couldn't sleep at all. After telling the front desk, they kindly moved us to the eleventh floor, which we really appreciate. There's still a faint train noise, but it doesn't disturb our rest. Overall, the location is great and convenient for getting around.
GGuest User• located at the furthest exit from the Ikebukuro train station. have to walk about 10-15 minutes to get to the Yamanote line. the surrounding is also filled with a lot of sus shops, with girls standing around at night holding papers and shouting at men. if you’re a female they won’t bother you but if you’re a guy stay safe.
• at night can hear some shouting from the street as well.
• good; have Refa hair dryer, hair wash etc. there’s also a laundry machine, microwave, etc. which was really nice.
• space wise, I think that it is very spacious especially for a solo traveller with only one luggage but if you have two, there might not be enough space for you to open your luggage.
JJackyMy overall experience with this stay was quite complex, feeling more like a test of service management capabilities.
On the first day, the room cleaning quality was noticeably below expectations. The wash area, countertop details, and some amenities weren't clean enough, and the bedding wasn't tidied properly. From a housekeeping management perspective, this felt more like a failure in process execution rather than an isolated incident, and it definitely affected my first impression.
However, after I raised the issue, the hotel's recovery actions were prompt. In the following days, the room cleaning was significantly more standardized, with noticeable improvements in detail. This indicates that the hotel is capable of good service, but the initial day's execution standards simply weren't met.
In contrast, Trip.com's service experience during this incident left a deeper impression. The customer service proactively followed up, communicated efficiently, and handled the situation professionally. They were able to push for problem resolution from a customer experience perspective, demonstrating a mature platform service system. This level of after-sales responsiveness is quite high among current online travel platforms.
Overall Rating:
The hotel's hardware and positioning are fine, but there's room for improvement in service consistency, especially regarding the first-day delivery standards of housekeeping management. Trip.com's coordination and service performance in this incident, on the other hand, highlighted the professional value of their platform.
GGuest UserThough small, this hotel has everything you need. Its Ginza location is incredibly convenient, perfect for shopping or quickly getting to Narita Airport via the expressway.
What truly impressed me is how many features are packed into such a compact space. They have a coin-operated laundry and a large public bath. The room, which I'd estimate at about 20 square meters, even managed to fit bunk beds (1.2m/1.5m), making it very family-friendly.
A minor point is that since the hotel is directly above the subway, you occasionally feel vibrations as trains pass. This led to a funny moment when an actual earthquake hit at night, and I initially thought it was just another train going by!
GGuest UserThe hotel is in an excellent location, conveniently situated near Ueno station and a nearby subway station, making travel around the city very easy. One of the highlights of the stay was the thoughtful amenities. The hotel offers an onsen, complimentary soba in the evening, and jelly desserts, which added a nice touch to the overall experience. The breakfast was especially impressive-delicious and well worth the price. The room size(around14square meters) was impact but comfortable, suitable for 2 people. Additional blankets can be requested at the front desk if needed. The staff were friendly, always smiling, and very throughout the stay. Overall, I was very impressed with the hotel and had a great experience. The downside was the elevator, which can be slow and crowded during peaking times. However, if you’re staying on a lower floor, using the stairs is a convenient alternative.
GGuest Useremployees and amazing breakfast. They had many vegetables + yogurt + all kind of meats (I really liked the beef) - really worth it for 2100 yen per person. My only complaint is that breakfast ends quite early at 9:30.
It is very close to 2 metro lines (green and orange) so you can easily reach any place in Tokyo.
There is a non-stop 7/11 at the -1 floor (you can take the elevator and exit through the shop). It has a very easy to use and good exchange rate ATM.
The gym is like the typical hotel gym. Very small and with few dumbbells.
GGuest UserGood price for a capsule within walking distance of a JR station that reaches ikebukuro and Shinjuku pretty fast. Even has an onsen and sauna! Has a chill area to read manga and buy beer also. Staff also friendly and speaks English which is good to not get lost
Only downside is the baggage area is quite messy and feels a bit dirty
GGuest UserThe city center is really crowded, and it's a bit uncomfortable not being able to fully open my suitcase. However, the staff on the first floor are all very professional and have excellent attitudes.
CCarey LoyCenturion Hotel Ueno was a complete disappointment, falling short of basic hospitality standards. The deception started right at check-in: the room was explicitly advertised and booked as a ”Casual Double Bed,” but what we actually received was a cramped single bed. This blatant misrepresentation immediately compromised the comfort of our stay.
The lack of care extended into the bathroom, which was a major letdown. The sink and shower area were marred by very bad, visible marks that made the entire space feel neglected and unhygienic. For a hotel that positions itself in a convenient location like Ueno, the absolute disregard for accurate room descriptions and rigorous housekeeping is unacceptable.
How much does it cost to stay at a hotel near Ariake Arena per night?
According to Trip.com, the average cost for a one-night stay at a hotel near Ariake Arena in Tokyo is US$398. Please note that prices fluctuate often, so this is a general guide only.
Which popular hotels near Ariake Arena have pools?
How much does it cost to stay at hotels near Ariake Arena this weekend?
According to Trip.com, the average cost for a one-night weekend stay at a hotel near Ariake Arena in Tokyo is about US$423. Prices can change often, so please use this as a general guide.