Explore honest ratings and real traveler reviews to help you find the perfect stay
Posted on Aug 2, 2026|Chuoden Japanese Esetern Style Room with Hot Spring Open Air Bath Non smoking
_Miss_Koo_Location: The hotel is situated at the foot of a mountain in Satoyama, a considerable distance from JR Matsumoto Station. However, it offers a unique charm with panoramic views of Matsumoto Castle from the hillside.
Transportation: Unless you're driving or taking a taxi, here are your options: 1) The hotel provides a shuttle service to and from JR Station. There are two morning departures at 9 and 10 AM, passing by Matsumoto Castle before heading to JR Station. Return trips are at 4 and 5 PM. The pick-up point is at the temporary parking area to the right of JR Station Matsumoto Castle Exit (not a bus stop). 2) You can take the Meigahara Onsen bus line from the bus terminal downstairs at Alpico Plaza, opposite the temporary parking lot of JR Station, and get off at Fujii Station. You can find the bus schedule on Google Maps.
Service: There are English-speaking staff at the front desk, but no Chinese speakers. Simple communication is not an issue. The service was impeccable.
Dining: The breakfast is a buffet style with both Japanese and Western options, very extensive and delicious. There are also welcome drinks, including ice cream, juice, coffee, hot tea, and even draft beer! P.S. There are not many dining options near the hotel, so you might want to eat near JR Station before returning to the hotel, or dine at the hotel.
I booked one of the few rooms with a private onsen. Soaking in the hot spring while enjoying views of the Northern Alps was incredibly relaxing. The hotel also has a large terrace, perfect for enjoying a drink during the evening 'blue hour' – truly one of life's most comfortable moments.
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Price per night from:JPY 35,832
Posted on Mar 18, 2025
Instandy
Fukashiso could be one of the loveliest accommodation that I have ever stayed at. The staff were very polite, attentive and extremely helpful and courteous. The place itself is so beautiful and quaint. Traditional garments are provided as an option if you want to dress up for dinner. Made for great photo ops! The Kaiseki was the most beautiful equivalent of a degustation I’ve tried, and it was served in a lovely separate intimate dining area. During dinner Nobu-San a fourth generation family member of the owners greeted us which was a lovely touch. Soba was freshly made at the accomodation. We stayed two nights and the Kaiseki menu was different each time. Breakfast was a nice assortment of Japanese and Western options and the coffee machine was actually pretty good. I enjoyed the onsens, there are two public ones that switch locations for men and women and a private one. They were well equipped and relaxing. Our room was on Level 1 with a private bathroom, seating area and little garden view. Overall this place is highly recommended. For a traditional ryokan experience, it was so nice. Even after we checked out, the receptionist gave us a little gift, and even walked us outside to where our car was parked. Such a warm and lovely place. Stay here for sure!
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Price per night from:JPY 15,808
Posted on Jun 12, 2026
By DebI recently stayed at Hotel M Matsumoto and had a wonderful experience.
One of the biggest advantages of this hotel is its excellent location. It is conveniently located near Matsumoto Station, making it easy to travel around the city and visit nearby attractions. There are also plenty of cafes, restaurants, and convenience stores within walking distance.
The staff were very friendly, welcoming, and helpful throughout my stay.
I booked a private room, which offered much more space than a typical sleeping pod or capsule hotel. I was able to comfortably open my luggage, organize my belongings, and move around without feeling cramped. The room was also very quiet, allowing me to rest well after a long day of traveling and sightseeing.
One of my favorite features of the hotel was the large public bath. It was a great place to relax and unwind after exploring the city. Although the hours for female guests were somewhat limited, I still really enjoyed having access to this facility.
The common area was also very comfortable and well-maintained. Guests can borrow a wide selection of manga for free, which was a nice touch. Another great benefit is the complimentary bicycle rental service, allowing guests to use bicycles for up to three hours free of charge.
Overall, I had a very pleasant stay and would highly recommend Hotel M Matsumoto to anyone planning to visit Matsumoto. The combination of its convenient location, comfortable rooms, excellent facilities, and friendly staff makes it a great choice for travelers.
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Price per night from:JPY 4,379
Posted on Oct 13, 2023|Random (6-8 Tatami Mats) [Japanese Room][Non-Smoking]
Guest UserThis is a hotel that thinks about everything you may need before you have to ask. It's remote from the other hotels in the Kamikochi area and that's a great thing: you get to experience staying high up the serene mountains as well as enjoying the walking trails in the valleys below, where most tourists stay. But the staff make it easy to get to the hotel (and back and forth from the walking and hiking trails) even if you're taking public transport rather than a car to get there. They have a shuttle bus always on call to get you back to the hotel from a public bus stop. There's a really laid back vibe at the hotel, unlike some of the sometimes excessively formal atmospheres of others. Staff planned out our tricky onward journey without us having to ask, which was incredibly helpful. Room views were breath-taking and the rooms themselves were tradional-ish and spacious. The onsens were delightful after a long hike and the food was very, very good and generous portions. A hotel that didn't feel transactional. Would love to stay again.
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Price per night from:JPY 33,584
Posted on May 28, 2026
Guest UserStandard business hotel. It’s clean and simple. However, it looks and smells old. The hallway has a musty smell and the hotel bathroom smells of wet clothes that didn’t dry well. Front desk service is excellent as they went as far as calling my next hotel to help arrange for luggage delivery (usually front desk just accepts without questions). In addition, they speak decent English. The hotel also provides free shuttle to an offsite onsen although I didn’t have a chance to make use of it.
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Price per night from:JPY 9,391
Posted on May 11, 2026|Single Smoking (for Electronic Cigarette Only)
ZatanIf you're coming to Matsumoto and looking for a place with free onsen, this is it! It's very close to the station, the price is reasonable, and the breakfast is delicious. They offer free luggage storage, ice, microwaves, and laundry services on multiple floors.
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Price per night from:JPY 6,113
Posted on Jun 29, 2026
Guest UserBy the time we got there by rental car it was quite late, the reception team has been patient and friendly. Suggest to have more illustrated print out for driving to the sightseeing parking lots and more maps to show before heading out. Plus the water machine is not very handy in giving out hot water for tea. Others are perfect in terms of room and environment.
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Price per night from:JPY 20,305
Posted on Oct 28, 2025
DEvil
The room is a bit like a small house in Tokyo, it is still crowded! The twin room is a twin room with a bunk bed, and the lower one will be bigger, the upper bunk will be a little narrower, but the bed is still very comfortable overall, and sleeps very well! Breakfast is free, starting at 6:30 in the morning, winter is different from summer, and the store notice shall prevail. But the price/performance ratio really has nothing to say. Is it a night of sleep or recommended 😃 also self-check in and then the room door lock password will be printed on a piece of paper, which is more convenient. The station is about 5 minutes away, it is still very close.
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Price per night from:JPY 12,366
Posted on May 29, 2025
Guest UserThe facility itself feels a little old, but it seems to have been well-cleaned and was very clean.
That cleanliness could be felt even in the room, so I was able to stay there with peace of mind. Personally, having a large public bath was one of my criteria for choosing this hotel, and I was satisfied with the amenities as well.
The only disappointment was that although there were instructions and a password written in the room, the Wi-Fi didn't work, perhaps because I connected it incorrectly.
However, overall I was satisfied and would recommend this hotel.
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Price per night from:JPY 7,846
Posted on Oct 31, 2025
Guest User
Honestly, I can't praise this place enough.
The owners are a really lovely couple; very welcoming and extremely helpful. The rooms are great - plenty of space and all the amenities you need for a short stay. The onsen is just the best - it's a private one that you can lock the door to and have to yourself for as long as you can cope with the hot water!
But the *food* - wow! The food is absolutely fantastic and expertly cooked. Honestly, I've eaten in Michelin starred restaurants with food that wasn't as good as this. On top of that, at our first evening meal, we found that the message hadn't been relayed about my wife being a pescatarian. Anywhere else that might have been a problem, but within twenty-five minutes an entire new fish meal had been prepared and served - and was absolutely amazing. We were SO impressed.
Also, what a truly beautiful location. Oh yes, and they have *monkeys*!! They wandered past the property in the evening and wandered back the next morning.
I'm trying to name anything negative and I honestly can't - the closest thing I can think of is that the property is hard to locate and you definitely need a car to get there, but if you can get there, do - it was one of two equal-best places we've stayed at in Japan.
Thank you to the owners (sorry, I never asked your names) for a wonderful stay in your home.
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Price per night from:JPY 6,019