Hotels near NCCC Mall, Davao City

The hotel is clean and in a great location, making it convenient to get around and access nearby attractions. The staff were friendly, and the room was comfortable. The only downside was the breakfast, which had limited options and could be improved by offering a wider variety of food. Overall, it was a pleasant stay, and I would consider staying here again.

The place was nice and clean. But we were given a room with pillows with no pillowcase, no service water, and only given 1 pc of soap, given that we are 2 adults. We have to ask for another soap and for the next day's supplies ( We are staying for 3 days and 2 nights). The room service/attendant are very nice and polite. They even let me borrow a flat iron. On our last day of stay, the toilet flush got broken. Good thing it was fixed by the room attendant. The front desk ladies faces are not very welcoming.

We arrived a bit late on our first night and were accommodated poorly. After a long day of travel, we encountered several issues with our room arrangements. I had booked two rooms, expecting them to be close to each other, but that was not the case. As a family travelling together, we requested to have our rooms swapped to be nearer, yet we were only allowed to add an extra bed. This was not ideal, especially since my mom couldn't stay alone in a room meant for 6 to 8 people, which I had already paid for. When I spoke to the front desk, who I believe was the manager on duty at the time, her tone was unpleasing and lacked empathy for us as guests. It was a disappointing negotiation. We also discussed issues with the internet connection, and she seemed unyielding, suggesting that nothing could be done except to pay for a data plan, for which they would provide a modem. Having stayed at many hotels and being a hotel manager, I can clearly say that our service was inadequate.

We stayed at Red Planet Davao for 2 nights. Overall, the hotel room was clean, and we appreciated how nice and accommodating the front desk staff were during check-in. The location and cleanliness made our stay comfortable. However, we had one issue during our first night. I had a sudden gout flare-up when we arrived, and the pain became unbearable to the point that I couldn’t walk. My partner had to go down to buy medicine and dinner for us. Since only one key card was given at check-in (which is also needed to keep the room power and aircon on), he asked the front desk for another key. Unfortunately, they said only the person whose name was under the booking could request it. Even after explaining that I could not walk due to a health issue, they still required my signature first. He had to go back upstairs, get the paper signed, and then return downstairs again. In an urgent situation, this process felt very time-consuming and frustrating. My suggestion for improvement would be to proactively offer two key cards when two guests are checking in, instead of waiting for guests to request it. Also, in urgent health-related situations, I hope the staff can show more flexibility and understanding. Despite this experience, the room itself was clean and the staff were polite. With better handling of situations like this, the guest experience would be much better.

For the 3rd time booking in Dusit Thani to celebrate a bday, We bought foods and small lechon to be consumed inside our room, but this time around they asked us a corkage of p5,000 for lechon, i told them that we will consume the food inside d room not in the restaurant but insisted us to pay the corkage fee. I read their room policy, only DURIAN food is not allowed to carry, other than that we assumed its ok, because it was not our 1st time to bring lechon. Asking for a corkage fee but did not even give a receipt.

The Location of hotel is ok . The hotel itself could do with Room upgrades. Like bed / sheets , bathroom shower & also shower body wash & shampoo was not provided ! There was no bottle water in the room which was disappointing. Staff were very friendly & willing to help .

I had a fantastic stay! The hotel's location is excellent, making it super convenient for getting around and exploring. My room was clean and spacious, well-equipped with everything I needed, and the bedding was incredibly soft and comfortable. The soundproofing was also quite good. The staff were all friendly and enthusiastic, providing thoughtful and attentive service, and communication was always smooth. The overall atmosphere was quiet and elegant, and the cleanliness was impeccable. It offers great value for money, and I had a wonderful experience staying here as a foreigner. Highly recommend!

The room was more spacious than I expected, and the location is great for getting around by taxi. The cleanliness was meticulously maintained, and the service was warm and friendly. The mattress had just the right firmness, and the soundproofing was good, so I slept very soundly at night.

It was a good stay overall. We had to look for somewhere to stay because of the travel time going home and the work. Although the rates are cheap, I just wish there was a direct email/phone number to contact the facility directly. We ended up having to pay extra for checking in an hour earlier because we couldn’t reach out to anyone regarding that matter. We were only checked in for 8 hours in total.

We thoroughly enjoyed our stay in the heart of the city. My partner and I experienced excellent service, mainly when an incident arose that required us to visit the hospital. The staff were exceptionally cooperative in providing an incident report, which was incredibly helpful for our insurance reimbursement process. While the hotel is somewhat older and the amenities could be upgraded, I still felt very comfortable during our stay. I would recommend this place.