Hotels near Union Station, Chicago

Pool was saline and clean and warm enough to actually use. Breakfast was nice. Parking was $50 in the self park next door. Entrance houses 3 hotels which is confusing. Hotel had clean products and no terrible chemical or mold smells.

The hotel is located in the Loop area, with a relatively high safety factor. The location is excellent, close to the Chicago River, and it is very convenient for boat trips. It is very convenient to go to various attractions, whether it is the Magnificent Mile or Millennium Park and the Chicago Art Museum, you can walk there. The hotel service is OK, and they do not actively provide toiletries, but you can ask the front desk to provide them. I need to remind you: when choosing a room, it is recommended to choose a room without breakfast. The so-called breakfast is just a $20 coupon for you to go to the restaurant on the first floor, but you can't have a satisfactory breakfast for $20, and you need to tip and pay taxes. The key is: the difference between breakfast and no breakfast is almost enough to book a room without breakfast. The explanation given by the hotel is: the price with breakfast allows customers to cancel the reservation at any time a few hours before check-in, which only gives you the right to cancel the reservation. This is the only unpleasant point of the stay. I stayed for 5 nights and spent nearly 6,000 yuan to buy this breakfast. Although the solution provided by Ctrip is a drop in the bucket, it is more important to be in a good mood when you go out, so I just give up. I hope Ctrip can clearly state the terms and conditions in the product details in the future, and I also hope that the comments can help everyone~

This hotel is absolutely perfect! The cleanliness is excellent, and they even provide a kettle for boiling water. The surroundings are beautiful. My only gripe is the incredibly high parking fee. The cost of parking, plus taxes and tips, nearly equals the price of the room itself.

Location: The hotel boasts an excellent location. It's super convenient to get to, with a direct train from the airport right to the nearby station. Plus, there's a large shopping mall and plenty of restaurants just across the street. Cleanliness: The hotel maintains good hygiene standards. Facilities: Unlike hotels in China, you'll need to provide your own slippers, toiletries, and drinking water in the room.

Excellent location. The staff were very friendly. The only downside was the breakfast; even though it states you've booked breakfast, when you arrive, you only get credit to use at the restaurant, and the credit isn't enough for a full breakfast. Plus, they serve very few people at a time, so you have to wait to eat. On our last day, we had to wait an hour.

A very good hotel. Housekeeping was done daily, and it was very clean. The towels were pristine white, and the bed was comfortable, though I found the pillows a bit uncomfortable. Breakfast was a little pricey; they had fresh-cut fruit, but it wasn't very tasty. The lobby didn't offer 24-hour coffee, but the in-room coffee was pretty good.

I really loved the room, it had a great American vibe. The location is in the city center, very convenient with subway and bus stations nearby, plus plenty of restaurants and coffee shops. The staff were very polite and proactively helpful. The only downside was the terrible Wi-Fi; it kept disconnecting, so I ended up using my own mobile data the whole time.

lobby is on the 2nd floor, check in was a breeze, no need to see the passport .. just gave me the key and we were set to go we stayed for 4 nights, but there was no Cleaning done.. i have to request for an extra towel since we are 4 in a room and they only provided for 2. we run out of body soap in the next day and had to pick it up in the lobby , and no one came to install it .. so we just put it in the corner.. not on the wall location was good, easy to get into public transport , if not too sensitive its a walking distance to the magnificent mile.. gym was Ok , laundry service is 3$ each cycle.. and you need to install an app to pay... and you can't load exact amount so if you are going to do a single laundry just use the credit card you pay 3.25 though, but you only pay for what you use.. apple pay or tap to pay not working.. so bring your CC with you, another thing, if you use the app, it will let you know if the laundry is done.. but some people still don't come down to remove their clothes to need to ask the lobby to take it out and put in the rack provided breakfast was nothing special., if you wake up late many people already and hard to find a table, and the refill is not too fast.. only a handful of variety for the food. coffee and tea are available the whole day as long as its not yet depleted..

I was to pay 117 at check in per room. Hotel made me par 285 for something I didn’t have time to use which was tickets to attractions and that fee included a fee for checking out. ..49 a room for coupons snd 65 per room check out fee. Our car was too tall for the 85.00 a night parking but the garage at the corner only charged 58.00 a night. I wouldn’t recommend driving downtown Chicago unless you like being stressed out. I’m asking trip.com to reimburse the difference between the 117 and 185.

My Honest Experience After Reading Negative Reviews I was initially quite hesitant to check into this hotel after reading a number of detailed and lengthy negative reviews, especially those highlighting hidden fees and cleanliness issues. However, upon arrival with my partner, I was pleasantly surprised. The hotel was clean and well-decorated, with a modern and cohesive style. Our check-in process was fast and efficient, and the receptionist was friendly and happy to answer all of our questions—especially about the fees mentioned on the hotel’s website. One of the main issues people seem to bring up is the so-called “hidden” fees. In my experience, these fees are not actually hidden—they’re listed on the hotel’s official website. That said, they could definitely be communicated more clearly. It’s important to read the fine print when booking and during check-in. While the fees may not be obvious at first glance, the hotel is legally allowed to include them since they are technically disclosed. Our room was spacious and comfortable, with enough space to hang clothes. There were multiple hangers, and the locker-style closets matched the hotel’s sporty decor. The floor and bathroom were clean overall, though I did spot a spider in the corner of the shower—but nothing alarming. The downstairs common area includes an open kitchen with a communal fridge and even a crockpot, which was a nice surprise. There were also several games available, like ping pong and air hockey, which makes this place family- and couple-friendly. Guests are allowed to enjoy drinks provided in the kitchen. If you’re sensitive to noise, particularly trains, I recommend requesting a room farther down the hall on the first floor. Our room was in a quiet spot—I barely noticed the train, and when I did, it was more like soft white noise. Still, bringing earplugs might help if you’re a light sleeper. Overall, I recommend this hotel. It’s in a nice area, the decor is visually appealing, and the stay was enjoyable. Just be aware of a $120 refundable deposit (if no damage is done to the room) and an additional $50 guest fee. Knowing that ahead of time helps avoid surprises. I’m very grateful for the pleasant stay and would return again.