Hotels near Jack's Cat Cafe, Da Nang

The proprietress was very enthusiastic and helped us book a car to the airport. The car drove very well and steadily, and it was cheaper than grab! Breakfast included, optional, the location is also good, quiet in the noisy, the room is clean and big. Our room has a small balcony, and it is very comfortable to sit on the balcony at night...I am generally satisfied.

This was a hotel that I spent a long time researching before booking. It had excellent reviews and a very high rating online. Unfortunately, my experience was a case of “looks great from a distance, but not quite as impressive up close.” Let me start with the positives. The lobby is beautiful, with a charming vintage design that creates a great first impression. The front desk staff were friendly, helpful, and communicated well in English. Upon arrival, we were offered cold towels and refreshing welcome drinks, which was a nice touch after a long journey. We decided to have lunch at the hotel’s restaurant. The food was average—not particularly memorable, but enough to satisfy our hunger. The staff escorted us and our luggage to the room. At first glance, the room looked acceptable, but as someone who is quite particular about cleanliness, I quickly noticed a significant amount of dust on various surfaces. I tried not to dwell on it because, for me, the most important thing is a clean and comfortable bed. Unfortunately, that night became the worst part of our stay. I barely slept during my first night. Throughout the night, I felt as though something was biting my skin, and I found myself constantly scratching. It was extremely uncomfortable and frustrating. The following morning during breakfast, a staff member kindly asked how we had slept. I honestly explained my experience and mentioned that I felt I had been bitten by something during the night. I requested that the bed linens be changed. To their credit, the staff responded immediately. They informed the front desk, and shortly afterwards a manager came to speak with us personally, apologised sincerely, and arranged for a deep cleaning of our room. At that moment, I truly appreciated their attitude because they made me feel that they genuinely cared and were actively trying to solve the problem. We then left for our day of sightseeing. When we returned to the hotel that afternoon, I was genuinely surprised. The room felt completely different from the day before. It smelled fresh and clean, every surface had been thoroughly wiped down, the floors were spotless, and even the musty smell that I had previously noticed was gone. The room finally felt as clean as I had expected from a highly rated hotel. As an additional gesture, the hotel offered me a complimentary 20-minute herbal bath treatment as compensation. I thought that was a thoughtful gesture and appreciated the effort they made to make things right. Most importantly, I slept wonderfully on the second night. For service and recovery, I would honestly give the team more than full marks. While the initial issue should not have happened, the way they handled the situation was professional, sincere, and efficient. As for breakfast, it was decent and perfectly acceptable. There was enough variety, although I believe there is still room for improvement. I would still recommend this hotel. The location is excellent, with many attractions and the riverside within easy walking distance. Regarding the facilities, they are all on the smaller side. The swimming pool is beautiful but quite small. The gym is compact, and the children’s playroom is also rather limited in size. None of these were deal-breakers for us, but they are worth noting for future guests. Overall, while the stay did not start well, the outstanding service recovery and excellent location left a positive final impression. No hotel is perfect, but what matters is how they respond when something goes wrong—and this hotel handled it exceptionally well.

As a relatively new hotel, the facilities and rooms were incredibly clean, and the bedding was very comfortable. The front desk staff were exceptionally kind and helpful, diligently addressing even the smallest issues, which I truly appreciated. It was also a plus that there was a staff member who could speak Korean. While there were a couple of mix-ups on the hotel's part, they handled them smoothly and professionally in the end, so I was satisfied. The breakfast offered a wide variety, but the taste was a bit disappointing; however, it was perfectly fine for a quick morning bite. The peach yogurt was absolutely delicious, and the staff were very friendly too! If I visit Da Nang again, I would definitely want to stay at this hotel.

I can't think of a single bad word when I recall my time at this hotel. Everything was top-notch, from the reception area to the gym, the pool, and even the laundry service. It's a really great hotel; everything is clean, the housekeeping is excellent, the staff are friendly and very pleasant, and the breakfast is varied. The gym is well-equipped with all the necessary gear. There's a small shopping center nearby with a grocery store and a Starbucks, as well as many eateries on the 4th floor. You'll need to take a taxi to the beach, but the pool is so clean and enjoyable that you won't even want to go anywhere else. The hotel also offers spa services. I highly recommend it! Thank you for your hospitality. We checked in at 9:00 AM using the 50% off early check-in service, bought breakfast, and even made it in time for it, as it was served until 10:30 AM.

Located right across the beach. Many eateries, mart and laundry nearby. Room was quite spacious and clean. Swimming pool overlooking an amazing ocean view. Varied wide spread of breakfast buffet, food was tasty. Staff were friendly and kind. Concierge men were very helpful and welcoming. Unfortunately, upon checking out, we were shocked to be charged us USD7 without any explanation. Only when we queried, the receptionist mentioned it was for a ”broken shampoo bottle”, which we were very sure we left the room in tip top condition. We further asked for proof of the broken bottle, only then they sent someone to retrieve the bottle and brought it to the reception counter. The bottle was intact, not broken as claimed. However, the receptionist said the housekeeper claimed there was a ”crack” at the bottom of the bottle, which none of us including the receptionist could find the alleged ”crack”. the receptionist tried so hard to prove there was a crack but we insisted on ”where was the crack?' because we couldnt see any obvious crack and nothing leaked out out the bottle - it looked more like a light scratch. In the end, the receptionist told us to write a case report to the housekeeping to resolve the matter. We were disappointed that this matter was not handled professionally and we felt accused for an alleged crack. We were amazed at how meticulous and sharp the housekeepers were for noticing a light scratch at the bottom of the bottle and the bottom of shampoo bottle was the 1st thing they inspected. Plus, we didnt use their shampoo - we brought our own shampoo.

1. We received a complimentary afternoon tea set for two during our one-day stay, and it was exquisite. 2. The restaurant on the 29th floor has very reasonable prices, and the staff are incredibly welcoming. 3. The infinity pool is incredibly relaxing and provides a great atmosphere.

Service: The staff being friendly, attentive, and helpful. Facilities: The hotel is in a great location, close to the beach, restaurants, and shops. The rooms are clean, comfortable, and well-designed. The rooftop pool and spa are favorably. Food: The breakfast buffet gets high marks for being excellent and with a wide variety. Overall, The hotel offers a great combination of friendly service, a convenient location, and comfortable facilities. If you're looking for a relaxing beach vacation in Da Nang, this hotel could be a good option for you!

This stay exceeded my expectations! The hotel's location is easy to find, making it super convenient for getting around and dining. The room had no strange odors when I entered, and it was spotlessly clean. The bathroom had a wet/dry separation, and all the toiletries were well-stocked. The bed was just the right firmness, and the soundproofing was excellent, so I slept very peacefully at night. The front desk staff were friendly and efficient with check-in and check-out. They were also very responsive to requests, which showed great attention to detail. For the price, the value for money is outstanding. It’s perfect for both business trips and leisure travel. I highly recommend it to everyone and will definitely choose this place again next time!

The hotel looks good at first glance – the view is beautiful, the room is spacious and nicely decorated. On the surface, it feels like a quality stay. But that’s where the positives end. The amenities inside the room are very basic, and honestly feel cheap compared to the standard of the room. Considering the price (which is not cheap at all), the overall impression is underwhelming. Breakfast was a complete disaster – poor quality, lack of variety, and far below the standard expected from a hotel of this level. It left a really bad taste for the rest of the stay. On top of that, the front desk staff were not friendly. Instead of feeling welcomed, I felt like I was inconveniencing them every time I approached. Hospitality is supposed to be about warmth and service, but this hotel failed badly in that regard. Verdict: Beautiful view and spacious room cannot make up for the poor service, terrible breakfast, and disappointing amenities. Definitely not worth the price. I would not stay here again.

Comfortable and beautiful furniture, designed like something but nice,clean and relaxing. Breakfast is delicious and various dishes including European and Asian cuisine. Interesting pictures / pieces of art kn thr walls even in the room picture with embroidery of the traditional Vietnamese way of life! Very interesting background to stay in this hotel.