ThoughtsFromAng
December 5, 2023
We booked two rooms for one night. First, the positive: very comfy bed and pillows, very clean and tidy, nice common room, quiet, nice proximity to Stockbridge, cute town, ease of booking and checking in, good reminder texts, ease of checking out. And next, the challenges to address: our TVs remotes didn't align with the instructions left in the room so they wouldn't work, our room temperature was very hot and couldn't be adjusted, staff didn't respond to my multiple attempts to communicate about the heat via the text number they provided, the wall fan didn't work, breakfast was unimpressive (sugary granola, sugary yogurt, blueberries, plastic-wrapped sweet rolls, bread to toast). If the Dewey will provide human contact during the stay and upgrade their breakfast (and coffee), they'll have an outstanding business. I hope they'll do just that, and I'll stay there again.