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Staybridge Suites Chicago - Lincolnshire
4.2/5102 Reviews
So it took us almost 30 minutes to check in because the front desk staff was no where to be found. When she finally did show up she was unapologetic. After check in I was alerted to when it how breakfast was serve, if any amenities, like the pool , was open, there was a restaurant onsite; nothing. Get to the room, it smells as if someone just checked out and they cleaned it in 10 minutes. We also didn’t have a remote. We waited almost 3 hours to get one because the front desk staff wasn’t at the desk when we called nor was she down there before we went to the store & after we returned. The stove top was disgusting as if no one ever cleans it; as well as the coffee maker. I would probably never stay there again. 🙁
SpringHill Suites Chicago Lincolnshire
4.3/560 Reviews
We are currently staying here while I make this review. This is our 5th day here. We have 2 rooms. It’s clean and tidy, pool is not heated which is a bummer as kids love to swim but it’s snowing at this time even though it isn’t winter yet. Housekeeping is great, the ladies tried to speak english as I tried to speak Spanish. Breakfast was better than other hotels and the lady staff was very pleasant and attentive. The place is not in a busy area which we liked as my daughter’s daycare is just beside this hotel. The front desk person I spoke with though this afternoon needs training in customer service as his service was -meeeeeh. I asked him a question about looking at another room with connecting door, I got complete silence with him looking through printed papers... I waited in complete silence for him to acknowledge that he heard me but he just clicked on the keyboard making me guess if he heard me at all. I asked if he heard me and said,”yes, I’m checking the rooms.” It’s either he is really not a friendly and approachable person but he as a front liner should learn to have these customer service traits. I guess it’s not just me as my husband also noted it first day when he checked the rooms. We are moving to another hotel nearby anyway.

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Highest PriceJPY 128,691
Lowest PriceJPY 16,454
Number of Reviews 356
Number of hotels5
Average Price(Weekday Night)JPY 41,279
Average Price(Weekend Night)JPY 37,765