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M Hotel Ljubljana
4.2/549 Reviews

M Hotel Ljubljana

Ljubljana|2.47km from Katedrala Ljubljana

Latest booking 14 hrs ago

This is a little story about how important is front of house and that customer service is essential to run a hotel. I can assure I am not a Karen in any way and I am not easy to be annoyed. We came on a business trip for 1 night only, exhausted from the car ride from another side of Slovenia. We came about 5 pm, with 20 degrees and full sunshine outside beaming through glass windows of the hotel. Although it says the hotel has air conditioning after we informed the reception that it doesn’t work, our receptionist ( who looks like she had a bad day) explained that IT IS WINTER. And the air conditioning is not turned on in the whole hotel. Use the windows instead. We then dreamt about the coffee. Not a single kettle to use in the whole hotel, restaurant closed. We couldn’t even buy a bottle of water (no water in the room). We went to town. We received a parking hob with a £20 deposit for the parking space and at night before our very busy departure I wanted to return it. I have been told that I have to unpark my car in the morning, put the parking block up, LEAVE THE CAR IN THE MIDDLE OF THE STREET with no alternative parking available, get myself back to the hotel desk and then give it back. When I said it is quite problematic to do in the morning this way I would like to return tonight, I got reprimanded, rudely, that I have to do it otherwise my deposit will not be given back. I then heard her slagging me off in Slovenian when I was waiting for the elevator. I hope someone takes notes for the staff training… The room was clean and cosy, slightly small to my liking but good value for money.

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Explore Guest Reviews of Hotels in Ljubljana

Searching for hotels near Katedrala Ljubljana? Compare room rates and reviews to find your ideal stay.
Atik Rooms
4.3/575 Reviews
The rooms are independent and the ”hostel” gives a level of security. You can use the common kitchen (small fridge on each floor) which looked ok. The room was clean. The beams were beautiful but the room was tiny, there was very little space to stand in (I am 1.77). The quality of the mattress (of the single bed - which I tried) pillows and bedding was poor. For the entire time I spend there (Tue - Wed) the common toilet smelled horribly and the floor was sticky - not properly cleaned- to the point I avoided using it as much as possible. I stayed there at the end of September, I do not know how they handle it in peak season. I booked the accommodation directly from their website for 55 EUR for a night, but as I have seen the same rooms in platforms selling for 70-90 EUR per night, I had higher expectations. Due to its proximity to the center and the comparison of the cost for other accommodation, for one or max two nights its OK, but definitely not more.
Turn Hostel
4.1/57 Reviews
The hostel is only 5 minutes walk from the station, do not look for the entrance, the reception is in the English pub, you have to leave a small deposit for the key on your arrival. The rooms are on the first floor of this pub, they are spacious, the beds are of good quality, safe under the bed to put your belongings. Bathroom and toilet clean and in correct number. The city center is only a 5-10 minute walk away. The small negative point is that there is no real reception if needed, nor a kitchen or common room. Good for a few nights.
Vander Urbani Resort - a Member of Design Hotels
4.2/575 Reviews
Simply the best hotel experience I could imagine. Not only is the location perfect, and the rooms comfortable and very clean, but there is a gorgeous rooftop pool and deck and a fabulous restaurant downstairs. In the price of the room is an over the top breakfast (in USA standards at least). We couldn’t believe we got a sit down breakfast with a waiter with the price of the room. It was quite the treat. On top of the amenities, we were in a bit of a sticky situation and the front desk staff helped us through it all. They were so kind and friendly and we felt completely taken care of. I can’t say enough good things about this hotel and the people who work there. Top notch!
City Hotel Ljubljana
4.5/5133 Reviews
We had high expectations of this hotel and the staff were friendly and the rooms were clean. However, there were some problems which we had not expected in an inner city hotel. We went out for a meal both nights of our stay and when we got back around 9.45 we fancied a drink only to find the bar closed at 10.00pm. On the first night we did have time for a glass of wine but on the second we were told the bar was closed. This was disappointing as we had already been out and did not want to go out again. We had one full day in Ljubljana and the weather was glorious. When we went back to the hotel after being out all day we wanted to go into the Terrace Bar and sit outside with a drink and to read a book. When we approached the entrance to the bar there was a barrier across it. We asked the reception staff if we could go up but were told it was closed for a photo shoot. This is not what we expected on a hot afternoon. The information from the hotel also said there was a restaurant but when we asked were told it was only for group bookings. These little touches make a difference and consequently we would not stop at this hotel again.
Hotel Emonec
4/564 Reviews
This is a really nice little hotel in the heart of Llubljana's historic centre. Our room in the annex at the back was spacious and well-equipped for a three-star hotel. The staff helped us organize affordable parking (no easy feat in Ljubljana!) and located a restaurant for us (many were closed because of the Covid crisis.) A really pleasant stay
Apartments Hisa Pod Gradom
4.5/526 Reviews
The best place we have stayed at for cleanliness, service, helpfulness and location. We were leaving on a tour early and couldn’t make breakfast so the staff arranged for us the pick some sandwiches, fruit and a drink the night before. We arrived on a Sunday when no shops were open and needed washing powder. Some was dropped up in minutes despite reception being closed. The restaurant below was good value and delicious. Apartment was big and quiet. Location to the castle and Old Town was a stones throw away.

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