We had a 5 day trip to North Wales and stayed at 3 different places. The Hand Hotel was the most expensive, with us paying for a premier room with a river view. Our experience was very disappointing. Room was a nice size and the river view was great, but felt the pictures shown as part of the booking process were misleading 9staying in room 59). I did not expect the wash basin to be in the room, the bed was very uncomfortable, no water of biscuits and the room could have been cleaner. The WiFi did not cover the room (you had to go down corridor) and as Sunday night we ate in and I had the roast beef, but was very poor (think it had been plated earlier and warmed in microwave). We felt for what we had paid, by comparison to our previous stays it was well over priced.