Hotels near Imperial Wharf, London

Good location near bus/trains. Smugglers Way is quieter than you might think it would be. I asked for an accessible room and my room was on the ground floor, and it had a shower wet room. The shower was not very powerful but it was adequate. The room was clean and the air con worked well (needed in the heatwave). I would say everything was good except the price (155) and the 'free' breakfast. The breakfast was a complete free-for-all with people all over the place and no signage (would help if people queued in one direction I think). 2 of the 4 hot items were empty (no bacon or scrambled egg); we were told a 20 minute wait for more croissants, there were no pastries left and at one point they even ran out of bread. This was at 9am so not at the end of breakfast service. I wanted porridge and it wasn't clear that this was an item you had to ask for, there was no-one to ask anyway! It would have been good if a member of staff was on hand in the breakfast area to refill and advise customers. There was one member of staff trying to clear all the tables and she was being asked lots of questions and ”clear this table now” by impolite customers. You could not sit at an empty clean table because she was so overstretched. She was clearly doing her best and staying polite and helpful. As I checked out someone was ranting about the breakfast to the staff so they were also unhappy with it. It is the worst breakfast I've ever had in a hotel and I have stayed in a good number of them! I have been bitten by an insect/flea or something on my foot and I was wearing socks at all times except in the hotel room so I can only assume it was something in the room? I understand they do let pets in this hotel so I'm hoping it's not bed bugs!

The Copthorne and Millennium hotel is situated in Chelsea right by the side of Chelsea Football Club. The reception staff were friendly and helpful, so booking in was easy. The room was very clean and well decorated. It came with dressing gowns, temporary slippers, toothbrushes and paste, water, tea and coffee. The bedding was comfortable, both duvet and pillows. The room also had television, air conditioning, refrigerator and a safe. Charging points were also available. The en-suite bathroom and toilet was again, modern in design and very clean With the windows open some traffic noise can be heard. The breakfast menu was extensive with something for everyone. It’s self service buffet and the food was well presented. The staff too were friendly and efficient. The hotel also has a selection of bars.

If you're looking for a hotel to visit London, this is not the one. To give you an idea : Piccadilly Circus is about 1.5 hours to walk and about 45 minutes by taxi (expensive) and, if you're lucky, about the same by public transport (a mixture of walking, bus and tube... and a pain!) That said, if you need a hotel in this particlar area – which is actually nearer to Fulham than Sloane Square, then you could do much worse. The welcome was genuinely warm and we were made to feel appreciated. Despite checking in the previous day via the Hilton app., no room could be allocated, so we had to check in again at the front desk. The check in staff was charming and efficient and her trainee status was not evident. Our 6th floor room, well away from the renovation noise on the 1st floor felt, however, like a downgrade from the 'Queen' room we'd booked, as it had a double bed in it (150cm) – like Hampton Inns, which Hilton class as 2 categories below Doubletree. For Diamond members – who can expect room upgrades “up to a one bedroom suite” - this could be a disappointment. Queen beds are usually 160cm, doubles 150cm. If this hotel is selling doubles as queens, then I personally think this is a bit naughty of them. Also, despite the hotel stating that their 1st floor renovation work does not start before 9 a.m., they do not mention that the massive building project which half-encircles the hotel, starts well before this time and is constant throughout the day and, by the look of things, is destined to last for a long time yet. The room was clean, the bed comfortable although narrow and, apart from a few stains, the room was adequat for a one or two night stay. I wouldn't like to stay longer, as the bathroom is even smaller than a Hampton Inn – there's nowhere to put a toilet bag and nowhere to hang used towels. The shower unit is the same style as in Hamptons but much smaller than most. The toilet seat was loose and so was 'interesting' when using it, several plug sockets in the room did not work and the a/c and TV turned themseves off several times during our stay. Otherwise the room was well designed, with enough mirrors, work surface, chair, safe etc. and fridge that gets things cold enough – if you are willing to wait about 18 hours, that is! Don't expect a good sleep – the doors are not sound-proofed and are paper-thin. Room doors are also constantly 'banging' shut due to the spring mechanism. The lobby bar is well stocked but has slighly frightening prices. We didn't try the restaurant – choosing a Middle-Eastern restaurant 5 minutes' walk away – but the food we saw looked to be well-presented and seemed to be of the fast food type. The breakfast was, to be totally frank, extremely disappointing. The quality was good but the choice was extremely poor for a Doubletree and, in comparison to the maybe 30 or 40 Doubletrees I've stayed in, is by far the worst breakfast 'spread' I've seen to date. No ham, no smoked salmon, not even any utensils for the

Our experience at this hotel was just phenomenal! Tarek at the front desk deserves a raise! I communicated with him through the phone as we were arriving super early and his honesty of possibly having a room ready helped us Taylor the beginning of our trip. We were able to check in early with him and we received a following up call from Tarek 5mn after entering the room, as he wanted to make sure we were happy with our room and that he was there if we needed him. Even during a very busy period he made the time to sort through all our requests. Such service makes the difference and that convinced us to come back in the future. The views from the higher floors are amazing. The room was clean and the perfect size for our 5 night stay. The bar/restaurant always had a great vibe both a breakfast and dinner; the serving sizes were large and we were very pleased. The lobby area is very well done and smells really nice! Only little downside was there was no business center and we needed to print some stuff . However, Tarek offered immediately to print our documents. We had such a fantastic stay and felt being taken care of throughout the whole stay, will surely be returning!

View is what sold it here other than that for a 5star hotel it's more like a 3star pushing onto a 4 star the whole inside / reception & hallways really needs renovating they have holes in the carpets and some graffiti on the walls , the room I booked (Thames premier deluxe room) had an amazing view which is what made the room worth the money but interior was outdated also there was just holes in the ceiling / walls & the woodwork needed to be replaced even had a burn hole in the mattress this 5star hotel should be a 4star at maximum won't be visiting again until its been renovated

Good service, the people at the front desk are very nice. The room was clean and spacious. Convenient to travel, very close to Tesco. The serviced apartments are very well equipped.

While I did not have high expectations for this hotel given its price point and location, I anticipated basic comfort which. The majority of the room's amenities were outdated, yet still within an acceptable standard for me. However, the air conditioning system was disappointingly inadequate; it failed to produce heat and emitted only cold air. Despite the staff promptly providing an electric heater when alerted to this issue, the room remained uncomfortably cold. The most disconcerting part of my stay was the condition of the bedding. The filler in the duvet had clumped together, as evidenced by the attached photo, likely due to improper washing. This left me with little more than two thin sheets in zero-degree weather, with a non-functional heating system. To find some warmth, I resorted to wearing additional clothes and draping my down jacket over the duvet—a far cry from a comfortable night's sleep. I must commend the hotel staff, who were excellent throughout this ordeal. Their service was the only warm aspect of my stay.

Recently stayed here for 3 nights booking two rooms, one for us and one for my mother-in-law. Reception staff polite on check in and explained about breakfast which is included in the room rate. Our rooms were 316 & 317 - both rooms were clean and tidy and very quiet for a city location- perfect for what we needed. The breakfast was delicious with continental and cooked on offer. The man who cleaned the tables did a great job and was always happy with a smile on his face - a credit to the hotel. All in all this was a great stay and would definitely recommend.

Staff were very helpful and friendly. I got upgraded free to the refurbished room from the classic room I booked. Small room and bathroom but with great facilities, a window that works and blinds plus curtains that block out the light. A little noisy because of the street down below but not bad. The room had a nice new AC unit and the shower pressure was very strong, maybe a little too strong with no clear way to reduce the pressure (it's either on or off).

Fantastic hotel overlooking Hyde Park Corner. Great service and everything you want/need in a London hotel. We used the 25 m pool and there was only one other person using it at the same time as us. We felt the whole stay was one of our better ones in London.