Hotels in Ciudad Vieja, Montevideo

We stayed for 4 nights at this hotel together with our 2 kids. We expected it to be a business hotel with comfort and some luxury. At least cleanliness. Well it wasn’t. It might be a 4 star hotel for Uruguayan standards, but for the rest of the world its more like a 2 star old fashioned 60s hotel. We had a family room (2 bedroom) on the 7th floor. Already exiting the elevator we knew what we could expect. Floors with old carpet and full with nasty stains. The entire floor smells old and a bit like old sigaret smoke. Pretty nasty actually. The room itself is similar. Old floor with broken tiles and edges. Really sober and uninviting room, no decorations whatsoever. No ceiling lights. Old furnishings. No curtains just a screen. A big disappointment actually. Gym wasn’t available. We took a look but I wouldt even dare using those old machines actually. Certainly when you consider the price per night this place just isnt worth it. So after a night we expected a breakfast with some sort of business standard. But also the breakfast is a big disappointment and actually pretty tasteless. I dont know what they add to the scrambled egg, but smells weird. Fruits are out of date and nasty. Dry bread. Cold scrambled egg. And due to covid it is not allowed to get to the food yourself. One (sometimes 2) person is helping everyone in the hotel, so that didnt really work out. On day 3 all of the sudden our cards to enter the room didn’t work anymore, ofcourse solved at the reception but still annoying and strange. Well at least the free wifi worked well here. Overall I would recommend to book a different place with a higher standard, NH is a bit of disappointment considering the price per night.

Every aspect of the place exceeded my expectations. Excellent value for the price. The host was also fantastic. Nothing negative I can think of at all. The pictures speak for themselves regarding the excellent room I stayed in. :)

Ponto positivo: localização. Para uma primeira viagem à Montevideo, está bem no centro histórico com grande parte dos pontos de atração a uma distância próxima. Pontos negativos: fiquei 6 noites: 4 em quarto compartilhado e 2 em privado. As instalações estão velhas, quebradas ou quebrando, utensílios de cozinha em péssimo estado de conservação, camas-beliche integradas, isto é, qualquer mexida que o colega de cima ou de baixo faz, reflete em você, quarto cheio de poeira e mal limpo, falta de espelho no quarto); falta de higiene e limpeza (roupa de cama manchada, com marcas de sujeira, lixeira no banheiro muito pequena para o número de usuários, geladeira com prateleira quebrada e cheiro ruim, quarto empoeirado, lockers sujos com pertences de outros hóspedes deixados lá, ausência de protetor de assento para vasos sanitários, suporte de rolo de papel higiênico, de bucha e sabonete quebrados); falta de tranquilidade para dormir (fim de semana, durante o dia, no centro histórico é muito parado porque o comércio está quase todo fechado, mas à noite é muito barulho na rua, o que se torna quase insuportável para dormir. Não há qualquer isolamento acústico); falta de qualidade no atendimento (de modo geral, funcionários que não dão assistência adequada - exemplo: falta de retorno para as suas solicitações, não orientar como você deve usar a bike que eles alugam - cobrar, eles cobram, mas orientar como você deve usar o freio para que não sofra um acidente usando apenas o freio dianteiro, não fazem. Falta preparo e treinamento para um atendimento melhor, ainda que não seja um hotel, como eles gostam de falar pra justificar a má qualidade na solução de problemas. Pedi pra trocar de cama e estou esperando me retornarem até agora - resolvi sozinha o problema com a cama - tive pertences roubados da geladeira e o que ouvi do hostel é que eles não se responsabilizam, afinal, aquilo é um hostel e não um hotel); falta de atividades de integração entre os hóspedes (uma das vantagens do hostel sobre qualquer hotel comum é a possibilidade de conexão com pessoas do mundo todo, mas o Viajero não as promove, é bem paradão).

We had no problems with the hotel, its location or cleanliness. However, we were double charged for our room back in March 2022 and 7 months later have still not received a refund. Upon check in the girl charged our credit card the incorrect amount for our booking. When I pointed out the error, she recharged my credit card in the correct amount and said she would issue a credit once she asked someone who knew how to process it. Shortly after we were issued a credit and given the appropriate slips indicating the 2 charges and the credit charges to my card. When we arrived home I noticed 2 charges from the hotel on my credit card statement but no credit. For some reason the credit has never processed to my credit card. Up on closer inspection of the credit slip I noticed it says INCORRECTO at the bottom and therefore never got processed. I have sent numerous emails trying contact someone at the hotel since this booking trying to get my $463.50 USD refund; and no one will return my emails or my phone calls. I even had the booking agency contact the hotel (***********) and they still will not correct this matter. This is not a big hotel (it has 21 rooms) and at the time of our stay it had very few bookings so reconciling this matter should not be a problem. I wonder if they make a practice of doing this type of thing??

With a stay at Circus Hostel&Hotel Montevideo in Montevideo (Ciudad Vieja), you'll be steps from Rambla of Montevideo and 3 minutes by foot from La Pasionaria, universo creativo. This hostel is 0.2 mi (0.3 km) from Peatonal Sarandí and 0.2 mi (0.4 km) from Montevideo Cathedral.Enjoy recreation amenities such as bicycles to rent or take in the view from a terrace. Additional features at this hostel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance.Grab a bite from the snack bar/deli serving guests of Circus Hostel&Hotel Montevideo. Wrap up your day with a drink at the bar/lounge.Featured amenities include a 24-hour front desk, luggage storage, and a library.Make yourself at home in one of the 27 guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature bidets and hair dryers.

The hotel is really nice, clean, comfortable and safe. I went to different places, saw different scenery, learned different things, and felt different lives.

We stayed here for one night in mid-January and found it to be a wonderful location, right in the heart of the old city. We were walking distance to the port, areas of the old town, and many attractions and plazas. The staff was very friendly and happy to answer questions in English, recommending restaurants and sights to see. They were also happy to hold our luggage for us the day we checked out until our afternoon departure. Each room is apparently unique, and ours was beautiful, with a comfortable bed and an obviously updated bathroom with modern fittings and conveniences. Our room was on the first floor (one above ground level) and we did hear some road noise in the morning as the city started walking, so if you're concerned about noise you may want to request a higher floor. Breakfast was included in our stay and had very good options, both hot and cold.

I stayed at this lovely hotel a number of times in April and May of this year 2023.This hotel is located in the heart of the Ciutad Vieja,the Old City, in Montevideo.The location is very convenient to the sights,attractions and restaurants of this part of the city.Check-in was handled speedily and the room I was given was clean and inviting.I want to pay tribute to the staff who were always friendly and helpful-Oscar,Francisco and Reuben...The ladies who operated the breakfast buffet were also friendly and welcoming....This is a lovely place to stay and a staff member is always available to assist with booking a taxi....I am happy to recommend this place and gladly give it 10 out of 10.

With a stay at FAUNA Montevideo, you'll be centrally located in Montevideo, steps from Plaza Zabala and within a 5-minute walk of Palacio Taranco. This hotel is 0.4 mi (0.7 km) from Montevideo Cathedral and 0.5 mi (0.8 km) from Museo Gurvich.Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.Featured amenities include express check-in, express check-out, and multilingual staff.Make yourself at home in one of the 5 individually decorated guestrooms, featuring minibars and Smart televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.

The property was very conveniently located. It had a beautiful old-style, wrought iron elevator and a small but nice rooftop patio. The room also had some nice old-timey touches like the crown molding. The bathroom was a good size (compared to others we encountered on our SA adventures) and the shower had excellent water pressure. The receptionist who greeted us provided a map and lots of helpful advice about sights nearby. My friend enjoyed the coffee available near reception each morning. BUT, while beautiful, the elevator was ultimately very slow and sometimes didn't come at all. The furniture in the room showed some wear. While it fit with the antique-y theme, I probably would have removed some of it at that stage of dilapidation. Our room's bathroom when we arrived wasn't fully clean (there was hair on the floor and in the shower), and the waste basket's pedal opening mechanism was broken so it was awkward to use. We removed the wastebasket's top to make it easier for us (and hoping the whole thing would be replaced by housekeeping) but they just set the top back on (broken) in its inconvenient state again. And not the hotel's fault, but the entire 1.5 days we were visiting, one couple monopolized the rooftop deck - they and their belongings were spread out there every time we checked - so we didn't feel like we were welcome to use it.