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Lelux Hotel
3.1/5115 Reviews

Lelux Hotel

Downtown Montreal Montreal|0.17km from Émilie-Gamelin Place
DON’T STAY AT THIS HOTEL!!!!! I had a horrible experience when I recently stayed there. One of my suitcases was stolen in my hotel room and I didn’t receive any compensations from the hotel. The customer service was absolutely horrible!!! I stayed at Lelux hotel for five days for vacation. One the second day, I left my hotel room at 10:00am, came back at 4:30pm and found out that my room door was slightly open (I double checked that the door was closed when I left in the morning) and one of my suitcases was missing. I also found a guest swipe card (not mine and I don’t know whose card it was) on the floor so someone must go in the room and steal my suitcase between 10:00 am and 4:30pm. I spoke with the hotel manager right away and she said that she would check the cameras and let me know. It took her and her staffs the entire evening and another day to go through all the cameras and the reception staffs told me that they couldn’t see who stolen my suitcase. Really????? The problem is that they only checked the camera for the front entrance, refused to check camera for the second floor where my room was located. I kept telling them that they need to check the camera for the hallway on the second floor. However, they refused to do so. One of the guys who work at the front desk was so rude. I can’t believe that he repeatedly asked me whether I brought the suitcase into my room. Of course I did!!!! I put stuffs in the suitcase in that morning. I can’t believe that he thought that I was lying. The manager is even worse. She didn’t want to take any responsibilities and kept telling me that she would keep going through the cameras and let me know the result. She never called me back. Instead, I had to follow up with her every day. On the third day, I asked her whether she would offer me any compensations. She said that “No. Because I couldn’t ensure whether you left your door open when you left the room or you let someone in the room……” Come on, what kind of customer service is this?!! I told her that I will post a negative review on the booking website and she said that “Of course, you will” and finally asked me what kind of compensations did I want. I said that I wanted the refund from the hotel. She said that she would check with her boss and let me know later in the afternoon. Again, she never called me back. Instead, I went to see her at 4:30pm, but she already left the hotel so I asked the reception staff to call her. She told the reception staff to tell me that I can check out now and receive the refund for remaining days. I told them that I’m not satisfied with the solution because that is not the compensation. The reception staff said that his manager told him that this was the final decision. I asked the reception staff to give me his manager’s phone number and his manager’s boss’ phone number as I want to speak to them directly. He said that he couldn’t provide the phone number to me as their phone numbers can not be shared with customer

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Explore Guest Reviews of Hotels in Montreal

Searching for hotels near Émilie-Gamelin Place? Compare room rates and reviews to find your ideal stay.
Samesun Montreal Central
4/562 Reviews
There was a supermarket nearby, and the kitchen could be used, so it was nice to cook. The mattress is not good enough for the bed. The room was cold. It is a pity that there was no locker to hold large luggage. The staff are friendly and helpful. Towels and hair dryers were lent out. There was no problem with Wi-Fi.
Candlewood Suites Montreal Downtown Centre Ville
4.2/5113 Reviews
Quartier des Spectacles
Location is great if you want to be close to China town or old Montreal. It is about a 30 minute walk to downtown. Although parking is pricey it was worth it since the under ground garage was clean, bright convenient and safe!! Just make sure your ticket to go in and out works properly, it can get stressful since the garage is a bit on the tight side to have to back up with cars behind you when the ticket won’t let you out. I stayed in room 1409 and was large and clean, but there was a vacuum sound that would go on and off throughout the day, however we were out exploring for most of the days. Great stay and would return again!!
Hotel le Coach
4.5/5106 Reviews
Gay Village
Very warm welcoming from hotel staff and many info for montreal city shown by lady of front office and mr.george nice stay convenient to go anywhere during my stay cause this hotel is easy to reach to downtown montreal..tks
Hotel Arena Palace Montreal
2.4/5108 Reviews
Gay Village
honestly, this was a last minute panic hotel but it ended up working out to be a really good experience. My partner and I were supposed to fly to montreal from alberta for a doctors consultation and the day before we were supposed to leave, our other, pre paid hotel cancelled because they weren't open due to covid. They definitely had 10+ days to inform us before but oh well it ended up working out. We found this hotel for about 50 bucks a night with a $60 deposit. so we showed up, and immediately the owner(?) Showed us our room, but also allowed us to go check out another room on the third floor that also had a shower and more room for an extra 10 dollars. Honestly I jumped on that deal because even though I was almost broke, 10 dollars for our own private shower was a life saver. This hotel does have communal bathrooms and showers on each floor and as much as I dont care about that stuff, its sill nice to have access to that whenever. It also just so happened the day we land it was during a 40 degrees heat wave with no ac. So I lived in a cold shower for the majority of our time at the hotel. The owner also offered us use of the fridge and gave us some free water because it was hot as heck, even offering us an extra fan on top if the ceiling fan. There weren't any soaps or towels just a heads up, but we brought our own toiletries and went to the dollar store down the road to grab a beach towel even though i took advantage of being damp in the intense heat more often than not. This is a very old place, and its not necessarily the cleanest you've ever seen, but its neat, its homey, and its a really unique experience worth every dollar. Not to mention free wifi and a solid 3 channels on the TV haha. A bonus on top of the actual hotel is it is really close to the village which is a lovely inclusive lgbtq+ space with entertainment and shops and restaurants all around. Its also within walking distance to China town and the metro systems, plus some really lovely outdoor parks and buildings. Its also in a fairly busy area so if you don't like noise in a busy city it might be difficult but its something I don't mind and I think I actually like. I don't speak much french so it was entertaining sometimes to hear people drunkenly speak loudly in French and laughing all night. There are of course your fair share of people who struggle with homelessness and a couple of lovely sex workers but its part of the downtown monteal experience. And in comparison, the people addicted to substances and the sex workers from where im from are a solid 3/10 compared to montreals 8/10 with kindness and respect for other people lol So in ”short”, its a great experience. Its an old building that sadly has some cool sh*t painted over but it is what it is. Its also close to a bunch of cool locations and easy to access with public transportation. It also does smell like your local grandmas house including the 50 years of lingering cigarette smoke. It may be a smoke free bu
Hotel St.Thomas
4.4/559 Reviews
Plateau Mont Royal
這是一家非常典雅有情調的酒店,由一所古老的房子改造而成,但是裝修和裝飾都很新,富有現代氣息酒店的裝飾了很多油畫和藝術作品。水壺和拖鞋提供方便中國遊客,服務人員非常nice且有趣。
Hyatt Place Montreal Downtown
4.1/5102 Reviews
Customer service wasn’t the greatest but the room is spacious and modern. The complimentary breakfast was good with limited selection. The location of the hotel is convenient but do have to be more cautious when walking during the night time.

Frequently Asked Questions

Montreal Travel Guide

Looking for hotels in Montreal? Trip.com is a great place to start. There are many discounted hotels on Trip.com. While traveling to Canada, Montreal is one of the most popular destinations. You can stay 3-5 days at hotels in Montreal without running out of things to do.

Every day, travelers worldwide arrive at Montréal-Mirabel International Airport to start their vacations and business trips in Montreal. Besides flying, taking a train to Dorval Via Rail is one of the other major methods of transportation.

Trip.com offers discounts of up to 20% on 376 boutique hotels in Montreal. When looking for hotels in Montreal, there are likely good options at a nightly budget of just 167 USD. There are 9 five-star hotels in Montreal at an average price of 1300 USD per night. There are 69 four-star hotels in Montreal at an average price of 185 USD per night. There are 114 three-star hotels in Montreal at an average price of 113 USD per night. There are 30 two-star hotels in Montreal at an average price of 64 USD per night. As a popular tourist city, Montreal has many renowned chain hotels. In Montreal, chain hotels such as Ramada are one of the top choices among travelers. Ramada is the top choice of many travelers in Montreal. A popular hotel in Montreal, Hotel Faubourg Montreal Centre-Ville Downtown is also one of the highest rated. If you're still unsure, Trip.com recommends Best Western Ville-Marie Hotel & Suites.

In the city center of Montreal, you'll have easy access to Palais de Justice, Montreal City Hall, Old Montréal. For short trips in Montreal, Cap Saint Jacques Beach, Bishop Street, Rue Sherbrooke are all good options. The most popular attractions for tourists in Montreal are Old Port, Casino de Montreal, Montreal Chinatown. Commercial areas like Montreal Underground City, Saint Catherine Street are ideal places to buy souvenirs.

Average Temperature

• January to March: -5.01°C during the day, -9.83°C at night

• April to June: 14.81°C during the day, 8.89°C at night

• July to September: 20.44°C during the day, 14.7°C at night

• October to December: 2.77°C during the day, -1.67°C at night

Average seasonal Rainfall

• Spring: 84.2 cm

• Summer: 96.0 cm

• Autumn: 115.57 cm

• Winter: 112.33 cm

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