HÔTEL Royal Montreuil

The staff were very helpful, especially Sofiane. He went out of his way to enable us to get transportation to CDG airport in the early hours of Friday. The only negative is that the walls of the hotel are very thin. Normal sounds, like people talking or using the bathroom, were very disruptive.

This hotel is located in unsafe area. I have to cancel my reservation because i had a medical accident, and nobody wanted to stay there for me after see the place. I tried no explain to the hotel my situation before I arrive, but they charged me all nights without consider my situation. Note recommeded at all.

1. they advertise they service breakfast. They don't. They charged me 20 euro for breakfast and there was none. When I asked for a refund they refused. 2. they advertise they have rooms with king size beds. They don't. Their largest bed is a double. 3. their reception doesn't speak English at all. 4. the hotel is cold all the time. You have no control over the room temperature, you have to call the reception and ask them to change it (they don't speak English). They said they turned up the heat and they don't. 5. the location is not good 6. the reception is not hospitable 7. staircase is super skinny and tall, no elevator. Good luck carrying your luggage up and down. 8. I would not stay here again and not recommend it

Rooms were very clean and staff were very helpfull