potatooooo05
August 28, 2023
Naglakad lang kami ng sister ko and her kids going to the hotel from festival mall. When we were going in to the hotel (mag check in pa lang kami), no one assist us or open the door for us. Then I saw some staff running and rushing towards the car that stopped in front of the hotel. And so busy to assist the guests. Just felt sad and felt discriminated. During breakfast naman, I understand that because it's raining the outside table cannot be used so we had to wait, standing lang. If there's no table available, dapat they just called sa room to give update for their guests so they don't have to stand and wait long. Food is good naman but can be improve. We appreciate our server Simon, he was so attentive and taking care of our table and even to the other guests. Giving the same trea**ent to everyone and no discrimination hehe. Thank you for that. Also Thank you to Ms. Elvie the general manager. She's very approachable and she makes sure all the guests were well assisted.