Hotels in Downtown Napa, Napa

I have stayed dozens of times at the property for work purposes. At this point they have lost the plot with room rates running from $450-1,000 a night any day and all year. The hotel is barely 3 star and simply does not deliver a guest experience to command those prices. They provide almost no service. For example after a cross country flight they did not know how to allocate me a room at check in. Really? I am a Titanium Bonvoy member and repeat guest at this hotel. They tell me to come back in a while... No offer of a drink or any recognition of my inconvenience. Some 20 minutes later I inquire again as 2 people work on my room. Finally, they find a room but no upgrade was offered though I was staying 1 week. This is in stark contrast to previous visits and the hotel is not busy at all. Pathetic! Here are some shortcomings to consider. 1. The service at breakfast is beyond slow. It is very hard to be seated. They have no urgency to seat you. Everyday you eat there the experience will be different degrees of miserable as they are short staffed and slow paced. 2. The rooms are average and dirty. Now most are suites but the furnishings are more Fairfield Inn or Embassy suites range. During my 1 week stay a paperclip and rubber band in the middle of the floor were never vacuumed up. Trash removal was ad hoc and my sheets were never changed for the whole week. Truly 1 star. 3. Some rooms are loud the windows are not soundproof. 4. The rain shower has little water pressure. 5. The curtain roads are set far off the walls letting light in. Thus, room are bright in the morning. 6. The valet service erratic so use self parking. 7. The laundry service is erratic. You don't always get your items back the same day. 8. The laundry on the second floor is often in disrepair and, as such, you cannot use it either. 9. The gym is very small. 10. The Bank bar is wildly expensive and the staff are unhappy. They make no effort to acknowledge guests once seated for a $20 cocktail or glass of wine. Having the staff acknowledge you is simply asking too much. I always had to prompt them to come to me despite the bar having 2 bartenders on no more than 3 guests most times I sat at it. This is shameful. 11. The internet is spotty and slow. This hotel does have a solid location but their shameless gouging price policy suggests they mistook themselves for the Four Seasons or Mandarin Oriental which they are not. This property is a complete rip off and a very poor guest experience.

This hotel has seen better days. I have not stayed there in quite a few years and wont be back. The platinum amex concierge made the resi for us and apparently booked a basic king. No problem it was a quick stay. We were only asked upon check in if we wanted a bigger room. Didn’t realize smaller room meant trashed room looking over the back alley. I could understand if the hotel was booked since we booked last minute but no, it was a Sunday night and dead. Why they would put any guests in that room unless at 100% capacity is beyond me. All i can think is for some reason the front desk agent didn’t like us. The room not only looked over the back alley but had major water damage. The wood floors are completely destroyed. Everything was worn out and best up. The chrome was chipping off the bathroom fixtures, gross grout in the shower. The walls in the hallways were all beat up too. I could go on. Bottom line, don’t stay here until they invest some money and make sure they dont stick you in a room overlooking the back alley.

The room is small and crowded, barely enough for just living. The bedding and bathroom in the room are quite high-end. However, the service at the front desk was poor and not very friendly to Chinese people. When I checked in during a holiday in the United States, the waiter gave me a super bad room. The windows were full of equipment on the opposite floor, and it was impossible to open the curtains. When I asked to change rooms, the waiter's attitude was very bad.

The staff was friendly and helpful when it came to offering suggestions on where to visit for wine tasting and restaurants. Would definitely stay here again. The walls are a little thin but thankfully nobody was loud. It was very clean and looked like it has recently been updated. The location was Everything!!! No car needed to get anywhere. The purpose of a hotel is to give you shelter when you’re not out and about. Who goes on vacation to stays in their hotel majority of their time anyways!!! Overall was pleased and find that the hotel is very underrated for the price and location.

With a stay at Napa River Inn, you'll be centrally located in Napa, a 9-minute walk from Oxbow Public Market and 12 minutes by foot from Napa Valley Wine Train. This upscale hotel is 0.7 mi (1.1 km) from Napa Valley Expo and 1.9 mi (3.1 km) from Napa Premium Outlets.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a 24-hour fitness center and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.Enjoy French cuisine at Angele Restaurant, one of the hotel's 4 restaurants, or stay in and take advantage of the room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held on select days. Need to unwind? Take a break with a tasty beverage at one of the 5 bars/lounges.Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Napa? This hotel has 1925 square feet (179 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.Make yourself at home in one of the 66 individually decorated guestrooms, featuring refrigerators and iPod docking stations. Your pillowtop bed comes with premium bedding. Flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have designer toiletries and hair dryers.

With a stay at R Inn Napa in Napa (Downtown Napa), you'll be within a 15-minute walk of Oxbow Public Market and Napa Valley Wine Train. This boutique hotel is 2.9 mi (4.7 km) from Balloons Above the Valley and 4.6 mi (7.3 km) from Silverado Resort - North and South Courses.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this Art Deco hotel include concierge services, a fireplace in the lobby, and discounted use of a nearby fitness facility.Grab a bite from the snack bar/deli serving guests of R Inn Napa. Mingle with other guests at the complimentary reception, held daily. A complimentary continental breakfast is served on weekends from 8:30 AM to 10:30 AM.Featured amenities include complimentary wired internet access, limo/town car service, and express check-in. Planning an event in Napa? This hotel has 275 square feet (26 square meters) of space consisting of conference space and meeting rooms. A bus station shuttle is provided at no charge, and free self parking is available onsite.Make yourself at home in one of the 16 air-conditioned rooms featuring Smart televisions. Your memory foam bed comes with down comforters and Egyptian cotton sheets. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have toilets with an electronic bidet and toothbrushes and toothpaste.

Our stay at the Blackbird met all expectations. A beautiful example of Arts and Crafts/Frank Lloyd Wright inspired architecture and interior design. My favorite thing was the front door! Location was very walkable to downtown, across the river to the Oxbow Market, and to the waterfront area. Breakfast and “Happy Hour” were nice but the cookies were a real treat! Lastly, the people running the inn (as well as those staying there) were so genuinely accommodating and thoughtful. We had the most contact with Emily would wax always pleasant and willing to help us whenever she could. We highly recommend the Blackbird Inn!!

We arrived at 3pm-ish. The girl who checked us in was super nice. our room was not ready, but she said she pre-checked us and our room would be ready by 4 check in time and they would text us once ready. She verified our phone # and all our information. I also verified that the room extras we paid $$$$ for would be set up and in our room upon checkin, She said yes, that is actually why our room was taking longer to be prepared, they had to clean it and then set everything up for us. This did not happen. It was 415 ( after the 4 check in time advertised and no text or call) we went to check in and the Manager on duty did the entire process all over again, when we asked about it he got snippy and proceeded to argue with us as to why. It was like he wanted the last word - he was young, so I imagine he had not been trained on customer service 101, don't argue with customers. When we got to the room, nothing was set up. So I went back down stairs and asked the same manager on duty and he said I do see that, but we don't set up stuff in dirty rooms. I re-explained what the other lady had told us,how it was a surprise for our kids which why we paid extra for it, and why we waited even after 4 to get checked it. He just said again, we dont set stuff up in dirty rooms. Which makes no sense. I could tell he was going to argue with me again, so I just looked at him, he called house keeping and asked them to deliver it. He was very snippy and rude. The sheets has spots on them, and there was hair in our tub, the mirror attached to the wall had a burn or something on both sides and was wrecked. It is located in an industrial business area, which is very deceiving from the online pictures. For the money per night I would not stay again. The only good part was the Crush bowling alley. The server was super nice and that was fun, normal bar food- nothing fantastic for the price. We tried to go to Blend coffee bar in the morning, outside they had advertised ” dragon fruit drink and green juice” my kids were so exited. I stood in line for like 15 mins, went to order dragon fruit juice, they were out, went to order green juice , they were out, asked if they had a breakfast burrito, they were out. Keep in mind this was like at 830 am in the morning, it was not late. Why did they have that sign up outside advertising everything they were out of!!!??? We ended up going to Starbucks. Also the brewery was closed. This was disappointing, should have been stated on their website.

All the pictures showed a fireplace in the room, our didn’t have that, also didn’t care for the never cleaning room, understand with Covid, but we’re there 5 days and never got room cleaned. Had to ask for towels twice and go get them from front desk. There was no pool nor hot tub but claim hot is in room, very hard to fit two people in there.

It feels better in summer and winter, I can't stand the wall-mounted LG air conditioner in the room. The course is dedicated to the PGA Tour and the 2019 PGA Safeway Championship will be held here. The player must go. For me, the debut of the life golf debut is here. In fact, what attracts me more is the tennis court in the park, full of French elegance and free tones. Golf feels so ”pretend”.