Guest User
December 10, 2023
Green Nest Resort, Kotagiri, Tamilnadu is one of the best resorts I have ever stayed. The cab was coming from Green Nest Resort to Mysore for pic-up and we started for Green Nest Resort Kotagiri on 16th November' 2023. We went for family trip (South India) started from Bangaluru and we celebrate my daughter's birthday in a great hotel. From Bangalore we went Mysore and after two nights stay, we left for Kotagiri. Green Nest Resort is located 36 Km from Ooty. I went Ooty in previous but at present Kotagiri is much better place for stay according to me If you love to stay inside Tea estate, Coffee plantation and lash greenery stunning Nilgiris Mountain Hill view. This resort is the must Recommended stay place. Superb ambience, Awesome delicious foods, Bonfire, Live BBQ, Indoor games, so many other activities, Excellent hospitality makes us very happy & more importunately a complete relaxation of Body - Mind - Spirit. I can't forget hotel management team member's humbleness. They are cordial, cooperative and supportive. Mr. Anand is one of them of resort's staff member and Madam (forgot her name) who was look after our complimentary breakfast management as well as the Front Office of resort was so much helpful & very cooperative persons. Three issues I like to mention for the sake of the improvement of this nature resort: 1) Communication skill (Spoken & Understand English & Hindi languages) of staff members of Food & Beverage Department, Back Office need to be more improve. 2) Prep. time & serve the ordered food wasn't good enough. Fast service is extremely important. Food options were limited too, versatile menu is required. Well trained chef can make / prep different dishes. 3) Make sure that the bills of every priced item (Foods / Medicines / Transportation, any other from restaurant or market) those were ordered by guest, must have to be signed by that guest so that daily billed amount will be transparent. Make two copies of each bill. One will be guest copy & other will be resort's copy. Handover the final bill ***** with individual guest copies of bills signed by that guest at the time of Check Out. I hope the resort management, MD will take necessary actions for more betterment or goodwill of Green Nest Resort, Kotagiri. We three of us enjoyed a lot during our 3 nights stay and I shall definitely stay again in future. Its highly recommended place to stay, corporate meeting, conference & others. Must visit Green Nest Resort, Kotagiri, Tamilnadu. Thank You