Avid Hotel Ocala Downtown, an IHG Hotel

Location was good, close to where I needed to be. Hotel was nice, no funky smells. I don't know whose bright idea it was to install rubber floor tile, but they missed the mark by a mile. And if it's NOT rubber, they are REALLY bad! Those type of floors NEED attention at LEAST once a week, if not more. My floor was sticky with God only knows what. I had knocked over a cup of water, and obviously, got a towel to wipe it up. The towel looked like I had wiped up the parking lot!! NASTY!! It had been quite a while since anyone hit it with a mop. Told them at the desk and got the usual glazed-over stare, TWICE! It IS 2024, maybe my expectations are too high? I would probably stay again, but in my travels there, I found 8 other motels that were just as close, if not closer to where I was going. Probably cheaper too. Oh yea, and any room on the south side of the building, bring ear plugs!! SUPER noisy, traffic starts about 0430.

New hotel, good breakfast

It was a clean property. Not a college hangout like other area hotels. Will definitely stay again.

My wife and I stayed in this hotel because it was the newest and one of the highest rated in Ocala. The first night we arrived the room they had assigned for us had not been cleaned when we walked in. Sheets all over, towels on the floor, trash cans full. They gave us a new room but not the same layout we requested with no price adjustment for the cheaper room we were provided. The next night we arrived and our room keys were disabled. Once again we had to go back to the front desk to this time get new keys made. They did not ask for confirmation of our name or any information before just printing a room key for the room number we told them- seems a little unsafe and sketchy. The staff seemed annoyed and inconvenienced each time we requested them to remedy their errors. The final night of our stay we arrived later in the evening and there was nowhere to park. Cars were pulled up onto the curbs and on the sidewalks and surrounding grass areas. We managed to find a spot when someone was leaving and then the next morning we were blocked in by another vehicle which clearly had nowhere else to park. During our 3 night stay we did not have our rooms cleaned/refreshed or new towels provided once. Overall, this was a terrible experience. Don’t be fooled by the fact that the facility is new, it is not worth the stay.

The property is clean and nice, and check in was easy. The area was not quite as expected....its not a very walkable area. We were expecting to be in a nice downtown that we could walk around in.....and that was not the case.

Nice, new hotel with friendly, courteous staff. The room was a little small but average size. Overall, it is clean and eco friendly. I will definitely consider staying again in the future.

Room and customer service were great. The only thing that ****** was the parking lot was tiny

Very clean room, comfortable beds. Stayed overnight on the way to Miami cruise Port.