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5 star

The St. Regis Osaka
4.5/585 Reviews

The St. Regis Osaka

Osaka Station/Umeda/Yodoyabashi/Hommachi Osaka|0.79km from Orix Theater
Concierge: We emailed the hotel weeks in advance of our stay to assist with bookings. Weeks would pass before they would respond, and multiple follow up emails were required to get a response. They did successfully book one 3 Michelin star restaurant to which we owe them significant credit. However, when we arrived and asked basic requests such as where to find restaurants or stores, the concierge was usually very short and had no suggestions. We were better off consulting Google maps. And this for a 5 star concierge service? In addition, the English skills of many of the concierge staff were extremely limited. While I know some Japanese, it should not be required at a hotel of this calibre. In fact, when visiting Japan, a 5 star hotel should have fluent English speakers for most front facing staff. Hotel Condition: The hotel has significant and noticeable wear and tear. We were in a Grand Deluxe Suite and when I arrived, a man was literally gluing on a piece of the door that had torn off. The woodwork throughout the suite was heavily scratched and dented including tables. The carpet was worn thin, and the sofa's velvet exterior was worn. In any event, for a hotel suite whose copay was $500+ per night, this was disappointing. Check out Process: The check out process was extremely troubling and disappointing. We asked for a Butler to assist with bags multiple times, and even after 45 minutes they did not come up to our room to collect our bags. This resulted in us having to drag our bags down to the lobby ourselves, as we were rushing for a Shinkansen train. Normally, this would have been fine, but we had a lot of luggage. The significantly wait time for luggage assistance is not characteristic of a St. Regis. Hidden Taxes and No Final Folio Provided: The hotel has some hidden taxes associated with rooms that have copays for upgrades. While we expected to pay 50,000 yen per night + about 37,000 yen in total taxes (about 5600 yen per night in tax), we did not expect too many additional taxes. Yet there was another 6500 or so taxes per night in taxes we were assessed. Even after numerous attempts, the hotel never sent a final folio nor explained the charges which is all I asked. General Impressions: The hotel seems poorly managed with a ”choatic” vibe in which there is not only no personalized guests are vying for the attention for concierge staff who are stretched too thin with minimal English skills. While I understand this is a busy time for the hotel, the hotel should not be having any difficulty meeting basic demands of elite members even when they are at capacity. The hotel felt more like a 3-4 star hotel than a St. Regis. Among St. Regis hotels, this one was a major disappointment.

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Explore Guest Reviews of Hotels in Osaka

Searching for hotels near Orix Theater? Compare room rates and reviews to find your ideal stay.
Roots Hostel
3.6/540 Reviews
Osaka Station/Umeda/Yodoyabashi/Hommachi
It is recommended because it is cheap and easy to stay! !! !! It's about 10 minutes walk from Honmachi Station, so you can go immediately! !! If you want to keep the price down, please!
Daiwa Roynet Hotel Osaka-Yotsubashi
4.3/580 Reviews
Osaka Station/Umeda/Yodoyabashi/Hommachi
I chose this hotel as my accommodation for a performance at Orix Theater. I was able to return to the hotel immediately after the performance, and it was very convenient to leave my luggage nearby. There were convenience stores and cafes nearby, so the location was excellent. I also liked that it was easy to find, just a 5-minute walk from the station. I didn't have breakfast so I don't know about the food. The room is clean and has sufficient amenities. It wasn't a women's plan, so there were no skin care products. Personally, I liked that there was a deodorant spray in the room. While many hotels have them these days, it's one of those things that you'll be disappointed if you don't have them.
Hotel the Rock
4.4/539 Reviews
Osaka Station/Umeda/Yodoyabashi/Hommachi
Me and my friend stayed here in April for 2 nights whilst in Osaka. It is a bit far from the main dotonburi canals and shopping etc but probably about 25 minutes walk ish. The hotel itself was lovely very clean very modern the bunk beds was comfy I actually slept unlike in other places I stayed in japan. We did make a mistake on our booking and booked for men’s which woops so they changed it to the women’s thankfully , you get free coffee juice and toast in the morning but we didn’t really use it much, I was so impressed by the design the facilities the shower the toiletries the washrooms etc it looked much more expensive that it actually was. I think we got s bargain for this place for 2 nights and it looked like it would have cost us a lot by the interior and exterior. Overall I really enjoyed it here and I would defo stay here again given I would be back in Osaka
Sakura Sands Hotel
3.9/5177 Reviews
Osaka Station/Umeda/Yodoyabashi/Hommachi
Can reserve a room for 3 people. Room for 2 people. The sofa cannot sleep because it is small and short for the person. The facilities in the room are all very good. The air conditioner is cool and comfortable. The mattress is soft and comfortable to sleep on, but secretly has a little bit of dust. There is a bathtub, shampoo, and a large bottle of soap. Refrigerator (no water, must buy to soak yourself) and complete kitchen equipment, bathroom separated wet and dry, clean, safety, very safe. But the accommodation staff are few and difficult to contact. There is a convenient elevator. Quiet accommodation suitable for relaxing, large balcony, laundry equipment and washing machine. There are convenience stores and restaurants not far from the accommodation. It's not too far to walk to the train station. Overall considered okay.
ES Elizabeth Garden Shinmachi
4.5/57 Reviews
Osaka Station/Umeda/Yodoyabashi/Hommachi
Very nice, big room with 2 double beds and 2 sofa beds. There are tableware, induction cooker, pots, knives, bowls and cups, refrigerators and washing machines. It is very close to Dotonbori, and the subway station is not far away. The supermarket is also very close, and it is very cheap to buy and make by yourself. Everything is good, the only thing is that there is only a toothbrush, but no toothpaste. You have to buy it yourself.
MIMARU Osaka Shinsaibashi West
4.7/553 Reviews
Osaka Station/Umeda/Yodoyabashi/Hommachi
We had such a warm welcome every time we entered the hotel. Such friendly staff. The room was clean and very comfortable for our family of five. Super close to Yotsubashi station and also easily accessible from the Midosuji line, if you are coming from the Shinkansen (which we were). There is a FamilyMart right next door and a supermarket and McDonald's around the corner. Also walking distance from the Dotonbori area. It was our first time staying at a Mimaru hotel, but based on our experience, we would definitely stay there again. Thank you.

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Osaka Travel Guide

New and popular hotels in Osaka recommended by Trip.com. Planning a trip to Osaka? You can stay 3-5 days at hotels in Osaka without running out of things to do. While traveling to Japan, Osaka is one of the most popular destinations.

Though there is no civilian airport, it's still easy to take a bus or train to reach Osaka. Travelers from all over the country often take the train to Osaka to spend their vacations or attend conferences.

Trip.com offers discounts of up to 20% on 959 boutique hotels in Osaka. When looking for hotels in Osaka, there are likely good options at a nightly budget of just 74 USD. There are 16 five-star hotels in Osaka at an average price of 183 USD per night. There are 45 four-star hotels in Osaka at an average price of 91 USD per night. There are 248 three-star hotels in Osaka at an average price of 73 USD per night. There are 222 two-star hotels in Osaka at an average price of 68 USD per night. There are many well-known chain hotels in Osaka. Those who favor Hilton can choose a hotel under its name. If the comfort level of your trip is important, there are many choices in Osaka, such as hotels under the Hilton brand. The Bridge Hotel Shinsaibashi Osaka is one of the most popular hotels in Osaka. Many tourists also stay at Candeo Hotels Osaka Namba.

There are quite a few famous attractions in downtown Osaka, such as Kitashinchi, Osaka City Office. If you want to spend a fun vacation with your family, locals recommend visiting Nagai Park, Cosmo Square, Intex Osaka. The most famous attractions locally are Universal Studios Japan, Umeda, Shinsaibashi. Upon departure, you can head to popular commercial areas like Daimaru Shinsaibashi, Osaka Takashimaya to buy souvenirs or travel accessories.

Average Temperature

• January to March: 8.9°C during the day, 5.24°C at night

• April to June: 21.59°C during the day, 17.31°C at night

• July to September: 29.12°C during the day, 25.31°C at night

• October to December: 15.51°C during the day, 11.66°C at night

Average seasonal Rainfall

• Spring: 67.3 cm

• Summer: 153.9 cm

• Autumn: 143.1 cm

• Winter: 71.1 cm

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