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5 star

Renaissance Paris Vendome Hotel
4.1/567 Reviews

Renaissance Paris Vendome Hotel

Paris|0.12km from Carre des Feuillants
This was our third stay at this hotel over a period of several years and I posted a very positive review in 2014. Oh, how things have changed here! I begin with the most serious of the offenses and indignities we suffered during our 5-night stay. I was entrapped in the hotel's elevator for a period of 10-15 minutes before the staff registered any response to the emergency alarm bell or my pounding on the elevator door. When a maintenance employee finally arrived, he said that the alarm bell notified the off-premises elevator service company rather than the hotel itself. I knew this was not accurate as I could clearly hear the alarm when I repeatedly pressed it. When I was finally liberated from the elevator and spoke with the on-duty manager, he apologized and said he had been in the ”back office” and had not heard the alarm. The general manager of the hotel also stated that she regretted the ”inconvenience.” I think this event qualified substantially above the level of ”inconvenience” and the manager's proffer of a fractional portion of the substantial Marriott points I had used for my stay was wholly inadequate for the life-threatening emergency that could well have been the case. In addition to this incident, we experienced an appalling indifference and lack of basic service from the staff of the hotel, including (1) absence of a bellman to assist with our bags upon arrival at the hotel by taxi ,(2) failure to deliver an additional luggage rack to the room following request of the bellman, (3) failure of housekeeping staff to make up the room for a period of two hours and after three requests when we inadvertently left the French-language ”do not disturb” sign on our door, (4) failure to respond to three or more requests for towels that had not been left by the housekeeper, and (5) recommendation by the newest and least-experienced junior concierge of an Asian restaurant that displayed a ”closed” sign when we arrived and where no employees spoke English or could provide an English-language menu. (In fact, with regard to the restaurant, the chief concierge told us the next day that she had ”never heard of it.”) We chose this hotel because we had previously had positive experiences, notwithstanding the fact that the rooms are extremely small (even with our upgrade from a ”cubby hole” to a ”shoebox-sized” room). The hotel's common area is beautifully decorated and the rooms are well-appointed despite their size. The problem with this hotel boils down to indifferent management and that is really a shame. It could be so much more!

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Explore Guest Reviews of Hotels in Paris

Searching for hotels near Carre des Feuillants? Compare room rates and reviews to find your ideal stay.
Hôtel Londres Saint Honoré
4/567 Reviews
The room is small, but comfortable and clean, and the location is particularly good.
The Westin Paris - Vendôme
4/5108 Reviews
I had my room upgraded for a Eiffel Tower view , totally worth it . The staff it’s very nice and room service as well .
Renaissance Paris Vendome Hotel
4.1/567 Reviews
This was our third stay at this hotel over a period of several years and I posted a very positive review in 2014. Oh, how things have changed here! I begin with the most serious of the offenses and indignities we suffered during our 5-night stay. I was entrapped in the hotel's elevator for a period of 10-15 minutes before the staff registered any response to the emergency alarm bell or my pounding on the elevator door. When a maintenance employee finally arrived, he said that the alarm bell notified the off-premises elevator service company rather than the hotel itself. I knew this was not accurate as I could clearly hear the alarm when I repeatedly pressed it. When I was finally liberated from the elevator and spoke with the on-duty manager, he apologized and said he had been in the ”back office” and had not heard the alarm. The general manager of the hotel also stated that she regretted the ”inconvenience.” I think this event qualified substantially above the level of ”inconvenience” and the manager's proffer of a fractional portion of the substantial Marriott points I had used for my stay was wholly inadequate for the life-threatening emergency that could well have been the case. In addition to this incident, we experienced an appalling indifference and lack of basic service from the staff of the hotel, including (1) absence of a bellman to assist with our bags upon arrival at the hotel by taxi ,(2) failure to deliver an additional luggage rack to the room following request of the bellman, (3) failure of housekeeping staff to make up the room for a period of two hours and after three requests when we inadvertently left the French-language ”do not disturb” sign on our door, (4) failure to respond to three or more requests for towels that had not been left by the housekeeper, and (5) recommendation by the newest and least-experienced junior concierge of an Asian restaurant that displayed a ”closed” sign when we arrived and where no employees spoke English or could provide an English-language menu. (In fact, with regard to the restaurant, the chief concierge told us the next day that she had ”never heard of it.”) We chose this hotel because we had previously had positive experiences, notwithstanding the fact that the rooms are extremely small (even with our upgrade from a ”cubby hole” to a ”shoebox-sized” room). The hotel's common area is beautifully decorated and the rooms are well-appointed despite their size. The problem with this hotel boils down to indifferent management and that is really a shame. It could be so much more!
Hotel Duminy-Vendome
4.8/572 Reviews
We had a wonderful stay and the hotel exceeded our expectations. It will beautifully decorated, clean, new and fresh, and the bed was comfortable. Plus we got upgraded to a suite which was a pleasant surprise. Next door is Au Petite Bar...we met some locals there that we really enjoyed speaking to. It was an added bonus to our stay that we stumbled upon this gem. We will be back!
Hôtel du Continent
4.3/5103 Reviews
Living in a single room, breakfast is enough to eat, 12 euros, tastes good, the front desk is very warm, the water is not bothered, the way is very clear. The shopping around the hotel is convenient and very close to the Place Vendome. It’s good to walk around. Next door is a small restaurant, drinking and chatting is very casual, and many locals come and go. The price is not expensive, three-way 38 euros.
Hotel Royal Saint Honore Paris Louvre
4.3/566 Reviews
The location is very good, in the alley opposite the Tuileries Garden, but very quiet, soundproof is also good, the room size of the superior room is also available, there is a small balcony, the hotel breakfast 19 euros is simple, but also, bread, cheese, milk, Juice, smoked salmon, and sausage are enough to eat. At the front desk, the restaurant service is very good. There is a Carrefour next to a small intersection, buying some water, snacks are very convenient, stayed for five nights, very good.

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