Explore honest ratings and real traveler reviews to help you find the perfect stay
Posted on Jan 20, 2026
Zaipiaone
Here's a review/guide:
1. Honestly, the location is quite remote. The last bus from Chitose Station is at 4 PM. If you're coming from central Sapporo, you'd probably need to leave by 2 PM. I left at 3:30 PM and missed it, ending up paying 14,000 JPY for an Uber.
2. The service, however, was excellent. Upon arrival, they inform you of dinner times, and for breakfast, you can choose between 7 AM or 9 AM.
3. There's also a 9:30 AM shuttle bus to the airport for 1,300 JPY, but it's annoying that they only accept cash. So, I took the free 11 AM shuttle that dropped me off at Chitose train station instead.
4. You can see a picture of the dinner menu (Photo 1). Breakfast is similar to dinner, just without sashimi and with tofu instead.
5. They mentioned a beautiful sunset, but I didn't get to see it. It's probably best to arrive early.
6. There's a pretty lake nearby. I took a quick look in the morning, and I personally think it would make for great photos, especially if paired with the sunset the hotel mentioned.
7. The onsen (hot spring) is private. I didn't try any others, so I can't comment on them.
8. There really are deer nearby! I saw them twice when they drove me to the station in the morning, but unfortunately, the car was too fast for me to get a picture.
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Price per night from:US$138
Posted on Apr 13, 2026
PaatBibee
Exceptional Private Onsen & Hokkaido Flavors.
Overall Impression: A perfect blend of convenience and cozy. Despite the bustling atmosphere and classic, dark decor, the private onsen and dining experience make this a standout choice in the area.
Hightlights:
The room: Spacious with beautiful wooden floors and a private outdoor onsen. Soaking in the heat while snow falls is pure magic. Features like the ”His&Her” sinks and an in-room massage chair make our stay more comfortable. All complimentary in the room adds a thoughful touch.
Dining: The buffet offers and impressive variety of local dishes alongside beautifully plated mains. Even when busy, the staff sustematically managed the seating, ensuring we enjoyed the stunning winter views comfortably. The Hokkaido cheese pizza and dessert are absolute must-tries.
Location and Service: Perfectly situated in the heart of the sightseeing district, with famous sweet shop right nearby. The complimentary valet parking and polight, perfessional staff made our stay seamless.
Observations:
Atmosphere: The common areas can feel a bit crowded due to its popularity.
Design: The room interiors are a bit outdated and lean toward very dark tones, and notably, Netflix is not available on the in-room TV.
Note: Windows are fixed; ventilation is managed via the onsen balcony door.
Verdict: Highly recommended for foodies and onsen lovers who want to be the center of the action.
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Price per night from:US$336
Posted on May 22, 2026
Guest UserThe Good:
- Room is big (enough for 3 person).
- Toilet & Bathroom are Separated.
- Have Stove, Microwave oven, utensils, etc.
- Easy to rent car as there are many car rental shops nearby.
- only 1 station from airport.
The Bad:
- No people stationed after office hours. Need to use tablet at reception to talk to a ”Cloud Receptionist” thru' web call. - Their speaking English is not bad but thru' web calls is not exactly clear.
- The door safety guard lock is already broken (see picture) when we arrived. Reported to the ”Cloud Receptionist” but he is not able to help after having difficulties explaining to them especially the web cam is not working when I call. Unable to show them the photos. They asked me to email the photos to them but their email inbox is full & got delivery failure. After a long waste of time & knowing they are unable to help (they try to), we just forget it. Hoping that the PIN of our room door is not known by others as it is the only security that lock the door.
- There is a step just before the ”beds” (which are just mattresses on the floor) caused many tripping.
- No shops nearby that can buy food.
The walk from Minami Chitose station is ok about less than 10mins but the ground is a bit uneven & empty at night. Not easy if luggage is big & alone.
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Price per night from:US$157
Posted on Feb 22, 2026
Guest User
For Japan, the room wasn't small; it was actually pretty good. You could easily open two or three suitcases without any issues. For a 'pigeon-coop' hotel in Japan, you can't ask for much more. The lady at the front desk and a slightly plump guy were both very enthusiastic and had excellent attitudes. I went during a very sensitive time, and there were absolutely no problems. I'm not sure if they spoke Chinese or English, so I can't comment on that. The hotel is not far from the JR station, maybe a 10-minute walk. Breakfast is served at the izakaya next door, which was decent and filling, and they even offer airport transfers. If you need to go to the airport, this is definitely the place to book. Otherwise, if you're coming from Hakodate or some other remote place, it's quite a long journey, and if you miss your train, you might have to wait several hours for the next JR. Staying here in advance is the safest bet. The only minor drawback, if I had to name one, is that there aren't many shopping centers or entertainment options nearby, and it gets dark early. If you're flying home, you absolutely, positively must book this place!!
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Price per night from:US$70
Posted on Feb 8, 2026
Guest User
The hotel is easy to find. The receptionist was a very polite and well-mannered elderly gentleman who helped us check in, confirmed our airport transfer time, and reminded us of the precautions for using the hot springs. The room was indeed small and showed signs of age, but it was still clean and tidy. As a temporary accommodation, we were quite satisfied. There's an Aeon Mall just five minutes away, with a wide variety of goods at reasonable prices, much cheaper than at the airport.
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Price per night from:US$64
Posted on Jul 14, 2025
RubyG
2 stations away from Chitose airport. The great thing about this hotel is it’s unlimited drinks offering a variety of soups, coffee and others. Love its convenience also. Thank you to the friendly staff.
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Price per night from:US$82
Posted on Feb 24, 2026
Guest User
About or less than 10 minutes walking distance from JR station. The hotel also nearby Aeon which less than 10 minutes walking distance. It's a quiet place. The hotel with onsen and shuttle bus to airport service. The shuttle bus service must be booked once you confirm the hotel booking because it is just a 8 persons van which will be running out fast. The breakfast is normal with Japanese and Western style. The toilet is a bit small but the room consider spaces for 2 guests with 2 big baggage. The hotel straightly check in time is 3pm. All guests are waiting in the lobby until 3pm to get the room key.
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Price per night from:US$62
Posted on Feb 21, 2026
BisiligecengbuOut of the three onsen hotels I stayed at in Lake Shikotsu, Suizantei, which is popular online and hard to book, was actually quite average with no scenic views from its onsen. Then there was the extremely overpriced Aigashiro, which was even worse – no service, no ambiance. Marukoma was my last stay and also the cheapest. Reviews online were mixed, but seeing it was a century-old onsen, I wanted to give it a try. Turns out, it was the only one of the three worth visiting. First, the onsen views are the best because of its elevated location. I wouldn't recommend the wild onsen as it's unmaintained and the water is very cold. However, the outdoor public onsen truly offers fantastic views and a great panorama. And the view from the public cafe is incredibly comfortable; just sitting there and daydreaming is a pure delight! The rooms are just for sleeping, small, and without a view, but the previous two hotels weren't any better. Dinner, I think, was decent for the price! The ingredients seemed fresh, and it wasn't as bad as some online reviews claimed! Overall, Lake Shikotsu is worth visiting, and Marukoma is worth experiencing! It's an old brand, and the service is quite good! When we checked in, we casually mentioned needing a taxi the next day, and at breakfast, a staff member came to ask if we needed help calling one! That was really heartwarming! No discrimination whatsoever! The private paid onsen is also good! It's not expensive and I recommend trying it out.
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Price per night from:US$69
Posted on Mar 2, 2026
Guest User
This was my second stay at this hotel. As usual, the hotel provided free transportation to New Chitose Airport and breakfast. Although the facilities are a bit old, they are well-maintained and clean. I will choose daiichi hotel again on my next trip to sapporo.
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Price per night from:US$52
Posted on Jun 1, 2026|Single Room Non smoking
1JBTravelThe hotel is in good location in Chitose, it is just few steps away in Chitose station and close to Lawson and 7/11. Few minutes away from the airport, bus will be easier transport choice from New Chitose Airport to reach this hotel specially if carrying more baggage as the bus stop is just almost in front of the hotel entrance. There is also a scheduled shuttle arranged by the hotel to the airport.
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Price per night from:US$59