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Playa del Carmen Hotels Recommended for You

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5 star

El Taj Oceanfront and Beachside Condo Hotel
4.3/5101 Reviews

El Taj Oceanfront and Beachside Condo Hotel

Playa del Carmen|0.4km from Choco story playa del Carmen
Just stayed in one of the units for 5 n ights. Have travelled extensively adn this definitely ranks as one of the best places I have stayed. Only a 30-45 min ride from Cancun airport. Can arrange transpo ahead time right through the condo/hotel. The check in was seamless--ladies at front desk so friendly,professional,courteous. The entire staff for that matter is kind,helpful, will help get you whatever you want or need. Erick was always super helpful!!! The facilities are lush,green, decorated beautifully, great breeze form the water. The place is immaculate. Pools are great-clean, beautiful hot tub w built in seats facing the ocean is a nice touch! Some of the units have their own hot tubs. I was so pleasantly surprised by all the amenities like coffee grounds, paper products, water form the dispenser etc- amenities not usually included when I have rented condos . Looved being able to get day passes to the local gym and enjoy yoga, bootcamp etc. Location is perfect. Right on the beach. Sargassum was bad some days but hotels on beach trying really hard to keep it cleaned up-not their fault, problem all along the coasts,even Florida getting hit hard w it. I loved that Taj has its own nice little private beach area, comfy chairs w umbrellas complementary, cute restaurant on beach. Few minute walk north of us is Mamitas Beach and another beach just to south of us, also wlaking,if you want more aciton. Few block walk to 5th ave w all it's shops,restaurants,music.,nightclubs. Loved it so much I already booked a room here for an upcoming trip.
Riu Playacar - All Inclusive
4.3/5100 Reviews

Riu Playacar - All Inclusive

Playa del Carmen|0.62km from Choco story playa del Carmen
Stayed for 2 weeks at the end of September, our first visit to Mexico and had a great time. When we arrived at the hotel we got a welcome drink and the staff on the front desk were friendly and gave us our keys and the cards to collect our pool towels. The bedroom was spotlessly clean, very spacious, a well-stocked mini bar, and plenty of towels to use in the bathroom. The safe was free to use and also in the bedroom was an umbrella and an iron and ironing board. The balcony had plenty of room to sit out and a small drying rack which would have been better if it was slightly bigger as you cannot hang anything over the balcony. The pool area was large, the pool to the right of the bar was the noisier pool as that's where the activities took place however if you don't want to join in and have a quieter holiday then the pool to the left is far enough away. The staff from the bar come around the pool taking your orders and also come around with a trolley to make your drinks at your sunbed. The first week we were there you could go down later and get a sunbed, however the second week people seemed to put their towels on very early and we found there was a party of about 18 that put towels on but very rarely actually used the beds, so we had to get up early to get a bed which wasn't really a bad thing as we got the early morning sun before it got too hot. All the staff were very friendly, and the entertainment team were great a big shout out to Mauricio (hope that's how you spell it) as he always had a smile on his face and was definitely born for the job. The evening entertainment is good we also visited the Riu Tequilla at night especially on the Friday nights for neon night and white night which were fantastic and worth a visit. The food was excellent and always plenty of choice, wine and prosecco was always flowing with lunch and the evening meal and nothing was too much trouble for them. If you didn't want to go in for lunch then there is Pepes who does burgers, hotdogs, salad etc that you can sit on your sunbed and eat. We had great holiday and will definitely be returning.

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Breakfast

La Reina Roja Hotel Boutique
3.1/573 Reviews

La Reina Roja Hotel Boutique

Playa del Carmen|0.14km from Choco story playa del Carmen
We just had the dubious experience of staying at Reina Roja Hotel, an empty bathhouse, er, a “boutique hotel” in the center of PDC. We stayed there because we had read some places saying that it was one of the gay-friendly hotels in town. Regrettably, I did not log in to Travelocity and check the reviews (lesson learned!) First, the good (hey, can’t be all bad, right?): The TVs are upgraded and large. Breakfast is provided – and it’s OK for the most part. Parking is available for a small fee. The hotel is steps away from the famed tourist-trap Quinta Avenida, if you care to be that close to it. And, while it’s a weird design aesthetic, it is a coherent one; to me, it felt pretty creepy and liminal – which isn’t necessarily bad. Now, the bad: This is a NOISY place. Techno starts at ten AM and continues through the early morning hours. I had a falling rain soundtrack turned up to monsoon levels to mask the thump-thump-thump of techno. If you decide after this review to actually stay here, either drink yourself into a coma, bring lots of Ambien, and/or have great earplugs. Furnishings are sp**** and uncomfortable. For example, the bed is firm. Very firm. Klingon-style firm. The sofa was poorly padded as well – and there was only one bedside table. Lighting? Mostly for design, not practicality. No lighting conducive for reading, either by the bed or the sofa. Washcloths are hoarded like gold for some reason (I noted it in another review); we requested more than one, but didn’t get them. Water pressure in the shower? I know, shower issues are a common problem in Mexico - well, this place has them too. The rain shower head provided more of a drizzle (and small for a rain head) – and the temperature fluctuated wildly from just right to boiling hot in a split second. Don’t be tempted by the claims of “boutique”. Or the low price. You can find much better properties in the same price range.

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Family friendly

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Explore Guest Reviews of Hotels in Playa del Carmen

Searching for hotels near Choco story playa del Carmen? Compare room rates and reviews to find your ideal stay.
Unic Design Hotel - 5th Avenue
4/544 Reviews
Fair price, clean, extra friendly staff, ok continental breakfast in a very beautiful place (l'embasciata d'italia). We were afraid of the noise both from 5th ave and from the restaurant in the morning. I guess we were very tired everyday and had a wonderful night sleep. There was noise indeed from 5th ave but nothing extraordinary. Didn't even use earplugs (though I still recommend bringing good quality ones).
Tukan Hotel Playa del Carmen
3.4/5101 Reviews
From 05/27/23 until 06/01/23 this was the 3rd time I've ever been to this hotel, but the 1st time since 2009. My experience was a negative one, sadly. There was a blonde receptionist I first met who was fine. It was the brunette receptionist that was not accommodating, not friendly. This hotel has 2 buildings, one on 5th Avenue and the other 10th Ave. They put me in the 10th Avenue building where there was no one on site. 6 days, I did not see anyone, day nor night. Walking through the courtyard at night and not one room had lights on. No one at the jacuzzi, nothing. I asked to be moved from this building to the main building where there were other guest visible and the brunette receptionist said no and walked away. There was another employee that I asked and he said no. I stated that I would look for another hotel and that other employee said ”ok”. I only had the breakfast plan and ate 2x in the cafe and the food was ”ok”. The first day I was still a little hungry and took a little box of cereal with me. I got stopped at the door and was told that I could not do this. The only positives: (1) I had a clean room and (2)the tours planner Bernardo was great. He was the only person to treat me nice and talk to me like a friend vs. a number. I had enjoyed this place in the past but will probably never come back.
HM Playa del Carmen
4.3/5101 Reviews
I give it 5 stars because it fulfilled all of our needs and the front desk woman was so helpful every day on the trip (everyone knows that the staff can make/break a vacation or a hotel experience). We enjoyed the food at the hotel and we really made the most of the area its in, we went on a walk to the beach after lunch every day to digest our food and relax, I love this hotel, its truly hospitable.
Holiday Inn Express & Suites Playa Del Carmen
4.4/5102 Reviews
Too satisfied, this price is the lowest in the whole network. The room is large enough, two double beds, a foldable sofa bed, and a microwave. The facilities are modern, the socket on the lamp is particularly practical, and there is no converter. Hotel location is good, a street is the lively Fifth Avenue, the hotel has free dedicated parking. Breakfast has Western bread, there are also Mexican specialties, rich
Hacienda Paradise Hotel
3.9/543 Reviews
It was OK, but not great. The shower half worked (just a dribble from the main head but the hand-held bit did work), the wifi pretty much only worked on the balcony and was still really slow at times, the ATM in the lobby didn't work when I wanted it (but did seem to be working a couple of days later). Staff could have been a bit more helpful to be honest - I had to go down and ask twice for towels after we'd checked in. It seems there's no restaurant on-site any more, you have to go across the street to a cafe for breakfast but that was fine (once we'd asked, might be better to tell guests that at check-in) and was variations on eggs, toast and coffee. As others have said, there's a bar across the (other) street that does play music but we didn't find it that disturbing in our room, only just audible over the aircon fan. Our travel agents booked us here as they couldn't find a room in a resort. I was very happy with the location: short walk to town but far enough from most of the noise. I can't understand why it was more expensive than an all-inclusive resort though, maybe location, maybe late booking / availability?
La Reina Roja Hotel Boutique
3.1/573 Reviews
We just had the dubious experience of staying at Reina Roja Hotel, an empty bathhouse, er, a “boutique hotel” in the center of PDC. We stayed there because we had read some places saying that it was one of the gay-friendly hotels in town. Regrettably, I did not log in to Travelocity and check the reviews (lesson learned!) First, the good (hey, can’t be all bad, right?): The TVs are upgraded and large. Breakfast is provided – and it’s OK for the most part. Parking is available for a small fee. The hotel is steps away from the famed tourist-trap Quinta Avenida, if you care to be that close to it. And, while it’s a weird design aesthetic, it is a coherent one; to me, it felt pretty creepy and liminal – which isn’t necessarily bad. Now, the bad: This is a NOISY place. Techno starts at ten AM and continues through the early morning hours. I had a falling rain soundtrack turned up to monsoon levels to mask the thump-thump-thump of techno. If you decide after this review to actually stay here, either drink yourself into a coma, bring lots of Ambien, and/or have great earplugs. Furnishings are sp**** and uncomfortable. For example, the bed is firm. Very firm. Klingon-style firm. The sofa was poorly padded as well – and there was only one bedside table. Lighting? Mostly for design, not practicality. No lighting conducive for reading, either by the bed or the sofa. Washcloths are hoarded like gold for some reason (I noted it in another review); we requested more than one, but didn’t get them. Water pressure in the shower? I know, shower issues are a common problem in Mexico - well, this place has them too. The rain shower head provided more of a drizzle (and small for a rain head) – and the temperature fluctuated wildly from just right to boiling hot in a split second. Don’t be tempted by the claims of “boutique”. Or the low price. You can find much better properties in the same price range.

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